RE: OWA, Remote Desktop and Apple Mac
- From: v-natliu@xxxxxxxxxxxxxxxxxxxx ("Nathan Liu [MSFT]")
- Date: Tue, 16 Aug 2005 10:04:07 GMT
Hello Ray,
Thank you for posting in the SBS newsgroup.
Also, many thanks for Merv and Russ's great input.
According to your description, I understand that the Apple Mac client tried
to access the OWA, Remote Desktop on the SBS Server, but he received the
certificate invalid message. If I have misunderstood your concern, please
don't hesitate to let me know.
Based on my experience, this issue occurs because the SBS 2003 Configure
E-Mail and Internet Connection Wizard (CEICW) configures OWA to require
Secure Sockets Layer (SSL) connections, and SSL connections require a
security certificate. CEICW creates a generic certificate that Internet
Explorer for Mac does not recognize.
To resolve this issue, apply a trusted certificate to the Web site. To do
this, obtain and configure a certificate from a trusted Internet security
provider by using CEICW. To do so, follow these steps:
1. On the computer that is running Windows Small Business Server, click
"Start", point to "All programs", and then click "Server Management".
2. Expand "Standard Management", click "To Do List", and then click
"Connect to the Internet".
3. Follow the steps in the wizard. Use the appropriate setting for Network
Firewall and Exchange, and then in the "Web Server Certificate" dialog box,
click "Use a Web server certificate from a trusted authority".
4. Click "Browse" to locate the certificate.
5. Click "More Information" in this window for additional help with using
certificates.
To work around this issue, use an alternative Web browser to connect to
OWA. For example, if you are running Mac OS X, use Apple Safari 1.2 or
Netscape 7.1. If you are running Mac OS 9, use Netscape 7.02. These
browsers will recognize the certificate that CEICW creates.
For more information about Apple Safari 1.2, visit the following Apple
Computer Web site:
http://www.apple.com/safari
For more information about Netscape 7.1, visit the following Netscape
Communications Web site:
http://channels.netscape.com/ns/browsers/default.jsp
For more information about Netscape 7.02, visit the following Netscape
Communications Web site:
http://www.netscape.ca/browsers/7/download/index.jsp
NOTE: The third-party products that this article discusses are manufactured
by companies that are independent of Microsoft. Microsoft makes no
warranty, implied or otherwise, regarding the performance or reliability of
these products.
For a similar issue, see:
830044 Macintosh users cannot connect to Outlook Web Access (OWA) when OWA
is
http://support.microsoft.com/?id=830044
However, since MAC OS does not support ActiveX control I am afraid RWW
won't work on native MacOS client as it uses an ActiveX control to make the
connection. You might be able to do a Remote Desktop connection from the
MAC client to the SBS 2003 server and then connect from there. There is a
Mac Remote Desktop application that you can download if you make a direct
connection (outside of RWW):
http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/downl
oad/misc/rdc_update_103.xml&secid=80&ssid=10&flgnosysreq=True
One thing that will support desktop sharing with a Mac is Microsoft Office
Live Meeting. You can take a look the following page:
http://office.microsoft.com/home/office.aspx?assetid=FX010909711033&CTT=6&Or
igin=ES790020011033
Then, after you can get to the server, you can start up another Remote
Desktop session from the server to the target XP Pro clients.
A VPN to the server and then establishing an RDC session to the target
workstation may be another option. OS 10.2 should have a built-in PPTP VPN
client that can connect to a windows server:
http://www.apple.com.au/macosx/10.2/compatibility.html
http://search.info.apple.com/?search=Go&lr=lang_en&kword=&q=10.2%20pptp
I am appreciated your time and cooperation. If anything is unclear, please
feel free to let me know. I am looking forward to hearing from you.
Best regards,
Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
>From: "Ray Collins" <ray.collins@xxxxxxxxxxxxxxxxx>
>Subject: OWA, Remote Desktop and Apple Mac
>Date: Tue, 16 Aug 2005 08:13:35 +1000
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>
>Hi,
>
>anybody know if this works?
>
>I have a client who has gone overseas and is trying to access his mail
using
>an apple mac.
>He tells me that he keeps getting certificate invalid messages.
>I don't have an Apple to try this does anybody know what the trick is to
>accept SBS certificates ?
>
>Thanks in advance,
>Ray
>
>
>
.
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