RE: Backups, VSS and SBS2003 HELP NEEDED!!!

Hi Brandy,
Thanks again for your time and patience with this issue.
Yes, I am concerned with installing the rest of the SP for SBS2K3 simply
because if anything were to happen to the server we would have absolutley no
fallback method since there has not been a single sucessful backup of
anything on the server.

As for disabling volume shadow copy in NTBACKUP advanced tab, for some
reason this box is greyed out. Even if I only select to backup a simple
folder of documents, etcc (eg. not selecting system state or exchange,
etc..), the disable volume shadow copy tickbox is greyed out, and therefore
cannot be changed.

I ran the command which you specified and the output is pasted below:

C:\Documents and Settings\Administrator> REG.EXE QUERY
HKLM\SYSTEM\CurrentControlset\Control\ContentIndex\Catalogs /s

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlset\Control\ContentIndex\Catalogs\System

Location REG_SZ C:\System Volume Information
IsIndexingW3Svc REG_DWORD 0x0
IsIndexingNNTPSvc REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlset\Control\ContentIndex\Catalogs\System
\Scopes
C:\Documents and Settings REG_SZ ,,5
C:\ REG_SZ ,,5
C:\Documents and Settings\*\Application Data\* REG_SZ ,,4
C:\Documents and Settings\*\Local Settings\* REG_SZ ,,4

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlset\Control\ContentIndex\Catalogs\Web
Location REG_SZ c:\inetpub
IsIndexingW3Svc REG_DWORD 0x1
IsIndexingNNTPSvc REG_DWORD 0x0
W3SvcInstance REG_DWORD 0x1
GenerateCharacterization REG_DWORD 0x1
FilterFilesWithUnknownExtensions REG_DWORD 0x0
MaxCharacterization REG_DWORD 0x140

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlset\Control\ContentIndex\Catalogs\Web\Sc
opes


I hope this information is of some use to you.

Please let me know if there is any other information that you require and we
can proceed from there.

Thanks again,
Luke


""Brandy Nee [MSFT]"" wrote:

> Hello Luke,
>
> Thank you for posting back!
>
> I am sorry that I did not explain clearly in my last reply. We do not
> suggest customers Only install Windows Server 2003 SP1 on their server. If
> they do only install the Windows Server 2003 SP1, either remove it or keep
> on installing the remaining patches Small Business Server 2K3 SP1 on their
> server. For your case, you mentioned "I have only installed Windows Server
> 2003 SP1 at this stage", I suggest you that install the whole patches in
> SBS 2K3 SP1 and see whether this issue will occurs.
>
> As you mentioned that you only installed Windows Server 2003 SP1 so far, I
> am not sure whether you have any concerns on installing the SBS 2K3 SP1. If
> yes, please feel free to let me know.
>
> For detailed instructions for installing SBS 2003 SP1, please refer to the
> following SBS 2003 SP1 download page (please read it carefully):
>
> http://www.microsoft.com/downloads/details.aspx?FamilyId=B6F8A4C0-B707-4161-
> ADEB-44F1B756119F&displaylang=en
>
> To order SBS 2003 SP1, please contact the phone shown in the following
> webpage.
>
> http://www.microsoft.com/WindowsServer2003/sbs/downloads/sp1/phone.mspx
>
> If you need the Windows Small Business Server 2003 Premium SP1 which
> includes ISA 2004/SQL SP4, you need to order it.
> http://go.microsoft.com/fwlink/?LinkId=45336
>
> I understand that this is an urgent issue, a suggestion would be to contact
> Microsoft Product Support Services via telephone for the quickest solution,
> and a dedicated Support Professional can assist with your request. Please
> be advised that contacting phone support will be a charged call.
>
> To obtain the phone numbers for specific technology request please take a
> look at the web site listed below.
>
> http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
>
> If you are outside the US please see http://support.microsoft.com for
> regional support phone numbers.
>
> Here, I am still glad to assist on your issue. Please see:
>
> For Shared Copy, as I mentioned in the previous reply, we do not suggest
> customer disable VSS in case when you performing NTBackup, some open files
> will not be backed up and cause some unexpected issue.
>
> If you really want to disable it, please see:
>
> [Note]: The Shadow Copied tab in C drive Properties is different from the
> Volume Shadow Copy in NTBackup.
>
> a. Go to Start -> Run "ntbackup" (without quotation marks). Click Advanced
> Mode.
>
> b. On the Welcome tab, click Backup Wizard (Advanced). Run the Backup
> Wizard.
>
> c. Proceed to the Completing the Backup Wizard page, click Advanced.
>
> d. Proceed to the How to Back Up page, check the box Disable Volume Shadow
> Copy.
>
> e. Finish rest of the wizard.
>
> I suggest that run following command from a command prompt and send the
> full result to the Newsgroup, so we can verify whether the registry keys
> are valid.
>
> REG.EXE QUERY HKLM\SYSTEM\CurrentControlset\Control\ContentIndex\Catalogs /s
>
> I am appreciated your time and cooperation, and looking forward to hearing
> from you!
>
>
> Best regards,
>
> Brandy Nee
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
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>
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>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>

.

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