RE: Backups, VSS and SBS2003 HELP NEEDED!!!

Hello Luke,

Thank you for posting back!

I am sorry that I did not explain clearly in my last reply. We do not
suggest customers Only install Windows Server 2003 SP1 on their server. If
they do only install the Windows Server 2003 SP1, either remove it or keep
on installing the remaining patches Small Business Server 2K3 SP1 on their
server. For your case, you mentioned "I have only installed Windows Server
2003 SP1 at this stage", I suggest you that install the whole patches in
SBS 2K3 SP1 and see whether this issue will occurs.

As you mentioned that you only installed Windows Server 2003 SP1 so far, I
am not sure whether you have any concerns on installing the SBS 2K3 SP1. If
yes, please feel free to let me know.

For detailed instructions for installing SBS 2003 SP1, please refer to the
following SBS 2003 SP1 download page (please read it carefully):

http://www.microsoft.com/downloads/details.aspx?FamilyId=B6F8A4C0-B707-4161-
ADEB-44F1B756119F&displaylang=en

To order SBS 2003 SP1, please contact the phone shown in the following
webpage.

http://www.microsoft.com/WindowsServer2003/sbs/downloads/sp1/phone.mspx

If you need the Windows Small Business Server 2003 Premium SP1 which
includes ISA 2004/SQL SP4, you need to order it.
http://go.microsoft.com/fwlink/?LinkId=45336

I understand that this is an urgent issue, a suggestion would be to contact
Microsoft Product Support Services via telephone for the quickest solution,
and a dedicated Support Professional can assist with your request. Please
be advised that contacting phone support will be a charged call.

To obtain the phone numbers for specific technology request please take a
look at the web site listed below.

http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

If you are outside the US please see http://support.microsoft.com for
regional support phone numbers.

Here, I am still glad to assist on your issue. Please see:

For Shared Copy, as I mentioned in the previous reply, we do not suggest
customer disable VSS in case when you performing NTBackup, some open files
will not be backed up and cause some unexpected issue.

If you really want to disable it, please see:

[Note]: The Shadow Copied tab in C drive Properties is different from the
Volume Shadow Copy in NTBackup.

a. Go to Start -> Run "ntbackup" (without quotation marks). Click Advanced
Mode.

b. On the Welcome tab, click Backup Wizard (Advanced). Run the Backup
Wizard.

c. Proceed to the Completing the Backup Wizard page, click Advanced.

d. Proceed to the How to Back Up page, check the box Disable Volume Shadow
Copy.

e. Finish rest of the wizard.

I suggest that run following command from a command prompt and send the
full result to the Newsgroup, so we can verify whether the registry keys
are valid.

REG.EXE QUERY HKLM\SYSTEM\CurrentControlset\Control\ContentIndex\Catalogs /s

I am appreciated your time and cooperation, and looking forward to hearing
from you!


Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
>Thread-Topic: Backups, VSS and SBS2003 HELP NEEDED!!!
>thread-index: AcWhKetWhj0nER8QQLmHgK+hHCZKIg==
>X-WBNR-Posting-Host: 61.8.6.95
>From: "=?Utf-8?B?THVrZSBDYXNzYXI=?=" <LukeCassar@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <426B00D6-325F-4854-8195-27E39BE7C8CA@xxxxxxxxxxxxx>
<BioBmvWnFHA.588@xxxxxxxxxxxxxxxxxxxxx>
<573E2F4D-0738-477D-9ADF-FF40561927D4@xxxxxxxxxxxxx>
<2DFFD877-62D5-40FE-9610-CA828D33075F@xxxxxxxxxxxxx>
<0ihM7BmnFHA.588@xxxxxxxxxxxxxxxxxxxxx>
>Subject: RE: Backups, VSS and SBS2003 HELP NEEDED!!!
>Date: Sun, 14 Aug 2005 16:43:06 -0700
>Lines: 150
>Message-ID: <870432CE-D061-45E3-A26A-8D7BBE260712@xxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:144249
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hi Brandy,
>1. I am told that you MUST install Windows Server 2003 SP1 on a SBS2K3
>system before you can install SBS2K3 SP1 as per
>http://www.microsoft.com/downloads/details.aspx?FamilyID=b6f8a4c0-b707-4161
-adeb-44f1b756119f&displaylang=en
>It states that Windows 2003 Server SP1 must be installed prior to
installing
>SP1 for SBS2K3, along with a few other patches that it also lists on that
>page.
>As for removing SP1 from the system, this is not possible. The whole
reason
>for installing the service pack in the first place was because running
>NTBACKUP.EXE previously caused the system to blue screen, leaving us
without
>a backup solution yet again. An issue that was mentioned as a problem
fixed
>by Windows Server 2003 SP1.
>We installed the SP1 for Windows Server 2003 so we could get backups
running
>and thereby backup the system, to continue patching as recommended, but
now
>we cant even do this.
>Furthermore, I would hate to try and do something as drastic as removing
SP1
>without a single backup of the system.
>
>2. Performing a clean boot as you mentioned (disabling all non MS
services)
>did not improve the situation (still stops at the preparing to backup
using
>shadow copy).
>
>3. I did actually use the SNAP switch in NTBackup, I found this
>documentation on Thursday and tried it. However even with the SNAP switch
set
>as OFF and running the scheduled task, NTBACKUP does not display the
NTBACKUP
>interface, but the event log still gets the same VSS errors as mentioned
in
>my previous posts.. still no backup occurs.
>
>In my previous post I was a little unclear about what I meant.
>When I right click on the C:\ drive, there is a tab about 'Shadow Copies'
>which is enabled. My thinking was that if I disable this feature, then
>perhaps NTBackup will at least run to backup some of the data on the
server.
>I wanted to clarify that disabling THIS (shadow copies on C:\) option
would
>not effect the server in any way (such as overwriting new files with old
>ones, etc..) and whether it was likely to help the situation we are
currently
>facing?
>
>Please forgive me if I seem a little frustrated, but as you can probably
>understand, problems like this can be very irritating especially when it
is
>not possible to reboot the server during the day, etc..
>
>Thank you for your help so far, and hopefully we can come to a solution
>quickly (even if it just means disabling shadow copies on the drives).
>
>Regards,
>Luke
>
>""Brandy Nee [MSFT]"" wrote:
>
>> Hello Luke,
>>
>> Thank you for posting back and your information!
>>
>> From your reply, you mentioned "I have only installed Windows Server
2003
>> SP1 at this stage". We do not recommend that customers install Windows
>> Server 2003 SP1 on SBS 2K3, even though it is supported on Windows Small
>> Business Server 2003, but there are some known integration issues.
Please
>> see:
>>
>> Known issues that may occur if you install Windows Server 2003 SP1 on
>> Windows Small Business Server 2003
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;897342
>>
>> So my suggestions are:
>>
>> 1. Remove Windows Server 2003 SP1 and test the issue again.
>>
>> 2. Perform clean boot and see whether this issue is caused by third
party
>> software. The steps are listed in my last reply.
>>
>> 3. Actually, we do not consider this is a VSS issue, but you still can
>> safely disable it. If you are running the Backup Wizard, it will use its
>> own VSS writer to backup the open files real time, and you cannot
disable
>> it. So you only can disable VSS from NTBackup. Disabling VSS will result
in
>> some open files will not be backup. You also can use the command to
disable
>> VSS. Please see:
>>
>> Switch: /SNAP:{on | off}
>> Description: Specifies whether the backup must use a volume shadow copy.
>>
>> Detail information in:
>>
>> How to use command line parameters with the Ntbackup command in Windows
>> Server 2003
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;814583
>>
>> Thanks for your time. If anything is unclear, please do let me know. I
am
>> looking forward to hearing from you!
>>
>> Best regards,
>>
>> Brandy Nee
>>
>> Microsoft CSS Online Newsgroup Support
>>
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>>
>>
>> --------------------
>> >Thread-Topic: Backups, VSS and SBS2003 HELP NEEDED!!!
>> >thread-index: AcWdhUkKT4hVfN2kSyiAyASek55clw==
>> >X-WBNR-Posting-Host: 202.7.93.166
>> >From: "=?Utf-8?B?THVrZSBDYXNzYXI=?="
<LukeCassar@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >References: <426B00D6-325F-4854-8195-27E39BE7C8CA@xxxxxxxxxxxxx>
>> <BioBmvWnFHA.588@xxxxxxxxxxxxxxxxxxxxx>
>> <573E2F4D-0738-477D-9ADF-FF40561927D4@xxxxxxxxxxxxx>
>> >Subject: RE: Backups, VSS and SBS2003 HELP NEEDED!!!
>> >Date: Wed, 10 Aug 2005 01:27:03 -0700
>> >Lines: 85
>> >Message-ID: <2DFFD877-62D5-40FE-9610-CA828D33075F@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:143003
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>

.

Relevant Pages

  • RE: Webparts error after sp1 install
    ... SBS 2k3 Premium ... server set up to install the intranet. ... server prompted me that the version needed upgradeing to sp1 level. ...
    (microsoft.public.windows.server.sbs)
  • Re: Error installing VPN on SBS 2003 SP1
    ... When running winver I get a pretty Small Business Server Box with the ... I had assumed that SP1 was installed. ... I am now starting to really wonder if SP1 has been installed on our SBS ... To resolve the issues, install SBS 2003 SP1. ...
    (microsoft.public.windows.server.sbs)
  • RE: Addusr crashing due to DEP after SP1 upgrade on SBS 2003
    ... Thank you for posting to the SBS Newsgroup. ... this issue will be caused if you install Windows ... Server 2003 SP1. ...
    (microsoft.public.windows.server.sbs)
  • RE: SBS 2003 SP1 Update Issue
    ... the issue may be caused by the Client Deployment components of Server Tools ... install it and then complete the installation of SBS SP1. ... I installed the Client Tools and then ran SP1 again with same result. ... please see the following: Before we install the ...
    (microsoft.public.windows.server.sbs)
  • Re: Promoting 2003 Server to DC
    ... Uninstalling SP1 or demoting to a member server fixes ... > there a fix so that I can install SP1 and keep this machine as a DC? ... unless that website posts replies back to the original Microsoft forum. ... Microsoft MVP - Windows Server Directory Services ...
    (microsoft.public.win2000.active_directory)