RE: mail relay problems setting up

Hello John,

Thank you for posting to the SBS Newsgroup.

I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!

I understand that you cannot send emails to the other domain through ISP
Smart Host. If I have misunderstood your issue, please let me know.

>From the message tracking information, we still cannot make sure that this
issue comes from ISP. So we need to perform some testing to verify it.
Please take your time and perform my following steps:

1> Use DNS to send emails.

1) On the server, go to Start -> Programs -> Microsoft Exchange -> System
Manager.

2) Expand to Yourdomain (Exchange)\Connectors\SmallBusiness SMTP connector.

3) Right click SmallBusiness SMTP connector, go to Properties. General tab.

4) Select Use DNS to route to each address space on this connector.

5) Click OK and test the issue again.

2> Collect SMTP Logging:

a). Open the properties page of the Default SMTP Virtual Server in Exchange
System Manager.

b). On the General tab, check the "Enable logging" box.

c). Click Properties, go to Advanced tab, click the Extended Properties
options and check all the boxes on the list.

d). Click OK twice.

e). Right click Default SMTP Virtual Server, select Stop and restart the
SMTP virtual server.

f). Try sending a message to an external recipient to reproduce the issue.

g). Stop the SMTP virtual server.

h). Go to the C:\WINDOWS\system32\LogFiles\SMTPSVC1 folder and send the
latest two (if there are many) log files to the Newsgroup.

3> I suggest you that contact your ISP to make sure whether the emails have
being delivered to the smart host. If your ISP does receive the emails,
then you need to check with your ISP whether your email domain is on
blacklist or not. You can go to
http://www.spam-blockers.com/SPAM-blacklists.htm to test if your domain or
server is black listed and blocked.

4> If the issue persists, please go to server, Start -> Run "eventvwr"
(without quotation marks), check whether there is any error, if yes, double
click it, click the Copy button and paste the full content to the
Newsgroup.

For your additional information, please see:

How to troubleshoot mail relay issues in Exchange Server 2003 and in
Exchange 2000 Server
http://support.microsoft.com/?id=895853

I am appreciated your time and cooperation. If anything is unclear, please
feel free to let me know. I am looking forward to hearing from you!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
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--------------------
>Thread-Topic: mail relay problems setting up
>thread-index: AcWgG6acN6KdiPjSQCeVVLrSgXiAkg==
>X-WBNR-Posting-Host: 81.136.74.120
>From: =?Utf-8?B?Sm9obiBNY0NvbWJl?= <JohnMcCombe@xxxxxxxxxxxxxxxxxxxxxxxxx>
>Subject: mail relay problems setting up
>Date: Sat, 13 Aug 2005 08:28:26 -0700
>Lines: 197
>Message-ID: <20DAF106-F442-4657-B628-2970ACE0BA32@xxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:143950
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hello all
>
>I am in the UK, and am having problems getting mail relay to work in a new
>installation of SBS 2003 (sp1)
>
>I have internet VPN and pop3 email retrieval all ok
>
>I have set upr SBS 2003 before and have not had this problem.
>
>I'm guessing that it id due to authentication problems.
>
>The smart host server is mail.btconnect.com, I know thst the authorisation
>setiings are ok as i can send mail via outlook 'direct' ie not through the
>server.
>
>I can see the outbound messages being sent to the smart host server in
>message tracking the last lines of which are:
>
>
> SMTP started outbound Transfer of Message
> message transferred to c2btmomr05.btconnect.com through SMTP
>
>
>I get Delivery Status Notification (Delay) on all emails, but I have had
two
>delivered over a day late, most never reach the recipient.
>
>I am sure that this is a problem at the smart host end (British Telecom)
and
>I am in their 'help'systems but after three days, to no avail.
>
>I have never set up smtp with a BT relay, but have with other IPS's with
no
>problems.
>
>Can you help me find a solution at this end?
>
> below are the email headers etc. thanks
----------------------------------------------------------------------------
----
>
>Microsoft Mail Internet Headers Version 2.0
>From: postmaster@xxxxxxxxxxxxxxxxxxxx
>To: colin.mcconnell@xxxxxxxxxxxxxxxxxxxx
>Date: Mon, 8 Aug 2005 19:55:05 +0100
>MIME-Version: 1.0
>Content-Type: multipart/report; report-type=delivery-status;
> boundary="9B095B5ADSN=_01C59C383EF3D9220000002Fcoulterwindows.c"
>X-DSNContext: 7ce717b1 - 1418 - 00000004 - C00402D1
>Message-ID: <RGryWtIIZ00000010@xxxxxxxxxxxxxxxxxxxx>
>Subject: Delivery Status Notification (Delay)
>
>--9B095B5ADSN=_01C59C383EF3D9220000002Fcoulterwindows.c
>Content-Type: text/plain; charset=unicode-1-1-utf-7
>
>--9B095B5ADSN=_01C59C383EF3D9220000002Fcoulterwindows.c
>Content-Type: message/delivery-status
>
>--9B095B5ADSN=_01C59C383EF3D9220000002Fcoulterwindows.c
>Content-Type: message/rfc822
>
>Subject: FW: Annes Lane Drawings
>Date: Mon, 8 Aug 2005 07:47:53 +0100
>Message-ID:
><F8DB3EF08ADCBA458444700D82F4983724FB@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: multipart/mixed;
> boundary="----_=_NextPart_001_01C59BE5.1ABB6CBE"
>X-MS-Has-Attach: yes
>X-MS-TNEF-Correlator:
>Thread-Topic: Annes Lane Drawings
>Content-class: urn:content-classes:message
>Thread-Index: AcWYU0aBomafTgAKEdqpAQCw0KszjgDkbUEw
>X-MimeOLE: Produced By Microsoft Exchange V6.5.7226.0
>From: "Colin McConnell" <colin.mcconnell@xxxxxxxxxxxxxxxxxxxx>
>To: <CCaterCCDS@xxxxxxx>
>
>------_=_NextPart_001_01C59BE5.1ABB6CBE
>Content-Type: multipart/alternative;
> boundary="----_=_NextPart_002_01C59BE5.1ABB6CBE"
>
>------_=_NextPart_002_01C59BE5.1ABB6CBE
>Content-Type: text/plain;
> charset="windows-1250"
>Content-Transfer-Encoding: quoted-printable
>
>------_=_NextPart_002_01C59BE5.1ABB6CBE
>Content-Type: text/html;
> charset="windows-1250"
>Content-Transfer-Encoding: quoted-printable
>
>
>------_=_NextPart_002_01C59BE5.1ABB6CBE--
>------_=_NextPart_001_01C59BE5.1ABB6CBE
>Content-Type: application/x-zip-compressed;
> name="168-02-00.zip"
>Content-Transfer-Encoding: base64
>Content-Description: 168-02-00.zip
>Content-Disposition: attachment;
> filename="168-02-00.zip"
>
>
>------_=_NextPart_001_01C59BE5.1ABB6CBE--
>
>--9B095B5ADSN=_01C59C383EF3D9220000002Fcoulterwindows.c--
>
>
>This is an automatically generated Delivery Status Notification.
>
>THIS IS A WARNING MESSAGE ONLY.
>
>YOU DO NOT NEED TO RESEND YOUR MESSAGE.
>
>Delivery to the following recipients has been delayed.
>
> CCaterCCDS@xxxxxxx
>
>attachment to email:
>ATT00374
>
>
>Reporting-MTA: dns;coulterwindows.co.uk
>
>Final-Recipient: rfc822;CCaterCCDS@xxxxxxx
>Action: delayed
>Status: 4.4.7
>Will-Retry-Until: Wed, 10 Aug 2005 07:47:54 +0100
>X-Display-Name: CCaterCCDS (CCaterCCDS@xxxxxxx)
>
>
----------------------------------------------------------------------------
----
>
>I have yesterday received 2 of the emails - much delayed - their headers
are:
>
>Return-Path: <colin.mcconnell@xxxxxxxxxxxxxxxxxxxx>
>Delivery-Date: Wed, 10 Aug 2005 11:25:54 +0200
>Received: from [194.73.73.210] (helo=c2bthomr02.btconnect.com)
> by mxeu13.kundenserver.de with ESMTP (Nemesis),
> id 0MKsEO-1E2mqQ0NpW-0001Zh for john@xxxxxxxxxxxxxxx; Wed, 10 Aug 2005
>11:25:54 +0200
>Received: from Drawing (host81-130-60-53.in-addr.btopenworld.com
>[81.130.60.53])
> by c2bthomr02.btconnect.com (MOS 3.5.9-GR)
> with ESMTP id BUT00594;
> Wed, 10 Aug 2005 10:18:07 +0100 (BST)
>Message-Id: <200508100918.BUT00594@xxxxxxxxxxxxxxxxxxxxxxxx>
>Reply-To: <colin.mcconnell@xxxxxxxxxxxxxxxxxxxx>
>From: "Colin McConnell" <colin.mcconnell@xxxxxxxxxxxxxxxxxxxx>
>To: <john@xxxxxxxxxxxxxxx>
>Subject: FW: tst message
>Date: Wed, 10 Aug 2005 10:18:22 +0100
>Organization: Coulter Systems
>MIME-Version: 1.0
>Content-Type: multipart/alternative;
> boundary="----=_NextPart_000_0000_01C59D94.D8324160"
>X-Mailer: Microsoft Office Outlook, Build 11.0.6353
>Thread-Index: AcWcM2QQ/5dsOBdTRDaki3P32/7qDgBWP6bw
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
>Envelope-To: john@xxxxxxxxxxxxxxx
>
>
----------------------------------------------------------------------------
----
>
>
>Return-Path: <colin.mcconnell@xxxxxxxxxxxxxxxxxxxx>
>Delivery-Date: Wed, 10 Aug 2005 11:27:50 +0200
>Received: from [194.73.73.210] (helo=c2bthomr02.btconnect.com)
> by mxeu2.kundenserver.de with ESMTP (Nemesis),
> id 0MKpdM-1E2msI04r9-00077J for john@xxxxxxxxxxxxxxx; Wed, 10 Aug 2005
>11:27:50 +0200
>Received: from Drawing (host81-130-60-53.in-addr.btopenworld.com
>[81.130.60.53])
> by c2bthomr02.btconnect.com (MOS 3.5.9-GR)
> with ESMTP id BUT00638;
> Wed, 10 Aug 2005 10:18:08 +0100 (BST)
>Message-Id: <200508100918.BUT00638@xxxxxxxxxxxxxxxxxxxxxxxx>
>Reply-To: <colin.mcconnell@xxxxxxxxxxxxxxxxxxxx>
>From: "Colin McConnell" <colin.mcconnell@xxxxxxxxxxxxxxxxxxxx>
>To: <john@xxxxxxxxxxxxxxx>
>Subject: test message
>Date: Wed, 10 Aug 2005 10:18:22 +0100
>Organization: Coulter Systems
>MIME-Version: 1.0
>Content-Type: multipart/alternative;
> boundary="----=_NextPart_000_0004_01C59D94.D88850A0"
>X-Mailer: Microsoft Office Outlook, Build 11.0.6353
>Thread-Index: AcWdjDrAwFAK9/lpS9Om4z0oPD8Yvg==
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
>Envelope-To: john@xxxxxxxxxxxxxxx
>
----------------------------------------------------------------------------
----
>many thanks
>
>John McCombe
>
>
>
>
>
>
>
>

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