Re: Critical Alert = Process (store.exe)

• From: "Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP]" <sbradcpa@xxxxxxxxxxx>
• Date: Sun, 14 Aug 2005 14:05:06 -0700

Just run the monitoring wizard.. it will clear that up.

Gary Karasik wrote:

Sorry. PSS = Microsoft Product Support Services. Basically it's the Microsoft Tech Support group. Normally a call to them costs $245 (gasp), but for certain types of calls (e.g. problems caused by security fixes or service packs) the fee is waived. The number = (800) 936-4900.

GaryK

"Jerry" <Jerry@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:DFE8CDD6-B742-40E9-B90D-AEF2C9C443CE@xxxxxxxxxxxxxxxx

Thanks Gary ,but i'm not familier with the acronym PSS. Who is that?
--
Jerry

"Gary Karasik" wrote:

Because it's a service pack, a call to PSS on this would be free.

GaryK

"Jerry" <Jerry@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C17731F2-8F42-44F7-AF50-99F832B6D3CF@xxxxxxxxxxxxxxxx

I have two SBS 2003 Premium servers that manage. Last week I installed the
SBS 2003 SP1 group of service packs to both servers. After doing so I
started
to get the following critical alert in the server performance report on
both
servers.

" Process (store.exe)

The store.exe process is allocating more memory than usual.

Check to see if you are having problems with e-mail. If so, stop and then
restart the Microsoft Exchange Information Store service.

You can disable this alert or change its threshold by using the Change
Alert Notifications task in the Server Management Monitoring and Reporting
taskpad."

I have checked and in both casses the exchange information store service
is
running and email appears to be working fine. I have also check the event
logs and connot find a corresponding event.

Question: Is this a known issue with Exchange SP1 that I should be
concerned
about, or is there a proceedure to troubleshoot the memory usage to
determine
if there is an auctual problem?

Thanks
--
Jerry

• References:
  • Critical Alert = Process (store.exe)
    • From: Jerry
  • Re: Critical Alert = Process (store.exe)
    • From: Gary Karasik
  • Re: Critical Alert = Process (store.exe)
    • From: Jerry
  • Re: Critical Alert = Process (store.exe)
    • From: Gary Karasik

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