Re: Critical Alert = Process (store.exe)

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Sorry. PSS = Microsoft Product Support Services. Basically it's the
Microsoft Tech Support group. Normally a call to them costs $245 (gasp), but
for certain types of calls (e.g. problems caused by security fixes or
service packs) the fee is waived. The number = (800) 936-4900.

GaryK

"Jerry" <Jerry@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DFE8CDD6-B742-40E9-B90D-AEF2C9C443CE@xxxxxxxxxxxxxxxx
> Thanks Gary ,but i'm not familier with the acronym PSS. Who is that?
> --
> Jerry
>
>
> "Gary Karasik" wrote:
>
>> Because it's a service pack, a call to PSS on this would be free.
>>
>> GaryK
>>
>> "Jerry" <Jerry@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:C17731F2-8F42-44F7-AF50-99F832B6D3CF@xxxxxxxxxxxxxxxx
>> >I have two SBS 2003 Premium servers that manage. Last week I installed
>> >the
>> > SBS 2003 SP1 group of service packs to both servers. After doing so I
>> > started
>> > to get the following critical alert in the server performance report on
>> > both
>> > servers.
>> >
>> > " Process (store.exe)
>> >
>> > The store.exe process is allocating more memory than usual.
>> >
>> > Check to see if you are having problems with e-mail. If so, stop and
>> > then
>> > restart the Microsoft Exchange Information Store service.
>> >
>> > You can disable this alert or change its threshold by using the Change
>> > Alert Notifications task in the Server Management Monitoring and
>> > Reporting
>> > taskpad."
>> >
>> > I have checked and in both casses the exchange information store
>> > service
>> > is
>> > running and email appears to be working fine. I have also check the
>> > event
>> > logs and connot find a corresponding event.
>> >
>> > Question: Is this a known issue with Exchange SP1 that I should be
>> > concerned
>> > about, or is there a proceedure to troubleshoot the memory usage to
>> > determine
>> > if there is an auctual problem?
>> >
>> > Thanks
>> > --
>> > Jerry
>>
>>
>>


.

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