Re: OWA Authentication Problem With SBS 2003
- From: "DesertTroll" <delmonik@xxxxxxxxx>
- Date: 11 Aug 2005 19:39:16 -0700
Hello Nathan,
Thanks for your help. I was able to log in after disabling the
form based authentication. Is there a fix to enable this feature to
work? I downloaded the "831464 FIX: IIS 6.0 Compression Corruption
Causes Access Violations" and it told me that my version was newer and
wouldn't install. I am running SBS 2003 SP1 with Exchange 2003 SP1. I
answered your questions below as well.
Thanks again for your help.
"Nathan Liu [MSFT]" wrote:
> Hello Delmonik,
>
> Thank you for posting in the SBS newsgroup.
>
> According to your description, I understand that you cannot access the OWA
> on the SBS 2003 Server. If I have misunderstood your concern, please don't
> hesitate to let me know.
>
> To narrow down this issue, please answer and perform the blow questions and
> steps:
>
> 1. Does this issue occurs on all users or certain users? Can you access
> the OWA from SBS 2003 Server itself, one of internal clients or Internet?
> answer: all users
> 2. Were the users created via the Add User Wizard? Add the users to the
> Administrators group, does the issue still occur?
> answer: both and neither worked
> 3. Is OWA enabled for the users? To verify this, go to Server Management,
> Users, User Properties, Exchange Features and OWA under Protocols.
> answer: yes
> 4. Please re-run the CEICW (Configure Email and Internet Connection
> Wizard), This wizard is specially designed for SBS and helps you configure
> the internet access, firewall and email settings of the server, it will
> configure the correct Authentication type for OWA. To do so, please perform
> the below steps:
> answer: didn't do this one. was worried about the impact on isa configuration
> a. On the SBS 2003 Server open the Server Management console. Go to
> Standard Management\To Do List.
>
> b. Click the "Connect to the Internet" link.
>
> c. Choose not to change the connection type and click Next. On the
> Firewall page, select "Enable firewall" and click Next (I suppose you have
> 2 network adapters in SBS 2003 and if you only have 1 network adapter you
> will not see the firewall page and you can go to step 6).
>
> d. On the "Services Configuration" page, select E-mail and other
> appropriate items and then click Next.
>
> e. On the "Web Services Configuration" page, select "Outlook Web Access"
> and other web sites that you want to publish to the Internet. Click Next.
>
> f. On the "Web Server Certificate" page, choose to create a new Web
> server certificate and then type the public FQDN that you will use to
> access your server (for example, www.mydomain.com). If the www.mydomain.com
> certificate was requested from a third party commercial CA, you can choose
> "Use a Web server certificate from a trusted authority" and then import the
> certificate.
>
> g. Go through the remaining steps. Then check if the issue disappears.
>
> 5. If the issue persists, please disable Forms Based Authentication, does
> OWA works internally?
> answer: did this and it worked
> To disable Exchange Forms Based Authentication:
>
> a. Open Exchange System Manager.
> b. Expand Server, <server name>, Protocols, HTTP
> d. Right-click Exchange Virtual Server, Properties. Settings tab.
> e. Uncheck Enable Forms Based Authentication. Click OK.
> f. Go to a command prompt, type "iisreset" and press ENTER.
>
> 6. Do you have Exchange 2003 SP1 installed? If so, do you have 831464
> installed? After it is installed, make sure you clear %windir%\IIS
> Temporary Compressed Files, IE cache as well as ISA cache if you are using
> SBS 2003 premium.
>
> Detailed steps:
>
> 1). Download and apply the 831464 update:
> answer: this patch didn't apply to my installation and didn't run
> 831464 FIX: IIS 6.0 Compression Corruption Causes Access Violations
> http://support.microsoft.com/?id=831464
>
> 2). Clear the cached, compressed copy of the affected files on the SBS
> server:
>
> a. Clear the IIS server files:
>
> *. Go to your %windows%\IIS Temporary Compressed Files directory
> *. Select all of the content in this directory and delete it.
>
> b. Go to a command prompt, type "iisreset".
>
> 3). If you have ISA installed on the SBS server, take the following steps
> to clear the ISA cache.
>
> A. Stop the Web Proxy service.
> B. Locate the Urlcache folder.
> C. From the multiple files in this folder, locate the *.cdat file in this
> folder.
> D. Delete the *.cdat file.
> E. Start the Web Proxy service.
>
> Related Knowledge Base article:
>
> 301471 How to Delete the Web Cache on Internet Security and Acceleration
> Server
> http://support.microsoft.com/?id=301471
>
> 4). You should also delete the cached files on the client to make sure that
> the corrupted files from the cache are not used. To do so, follow these
> steps:
>
> A. In Internet Explorer, click Internet Options on the Tools menu .
> B. Click the General tab, and then click Delete Files.
> C. Click OK.
>
> More information:
>
> 825763 How to configure Internet access in Windows Small Business Server
> 2003
> http://support.microsoft.com/?id=825763
>
> I am appreciated your time and cooperation. If anything is unclear, please
> feel free to let me know. I am looking forward to hearing from you.
>
> Best regards,
>
> Nathan Liu (MSFT)
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
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>
> --------------------
> >From: "Delmonik Contee" <delmonik@xxxxxxxxx>
> >Newsgroups: microsoft.public.windows.server.sbs
> >Subject: OWA Authentication Problem With SBS 2003
> >Date: 10 Aug 2005 13:07:59 -0700
> >Organization: http://groups.google.com
> >Lines: 9
> >Message-ID: <1123704479.664428.101210@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
> >NNTP-Posting-Host: 68.50.180.232
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> >Content-Type: text/plain; charset="iso-8859-1"
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> 20:08:05 GMT)
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> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >Hello,
> > I did a new installation of SBS 2003 and so far I've never been
> >able to get OWA to allow me to log in. The Welcome page opens, but when
> >I enter login info in the form of domain\userid or userid, nothing
> >happens after I hit ENTER. No error message or anything. The
> >authentication on the exchange virtual directory in IIS is set to
> >Windows Authentication. Anyone have any ideas as to what the problem
> >might be?
> >
> >
.
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