RE: OWA Authentication Problem With SBS 2003
- From: v-natliu@xxxxxxxxxxxxxxxxxxxx ("Nathan Liu [MSFT]")
- Date: Thu, 11 Aug 2005 05:27:59 GMT
Hello Delmonik,
Thank you for posting in the SBS newsgroup.
According to your description, I understand that you cannot access the OWA
on the SBS 2003 Server. If I have misunderstood your concern, please don't
hesitate to let me know.
To narrow down this issue, please answer and perform the blow questions and
steps:
1. Does this issue occurs on all users or certain users? Can you access
the OWA from SBS 2003 Server itself, one of internal clients or Internet?
2. Were the users created via the Add User Wizard? Add the users to the
Administrators group, does the issue still occur?
3. Is OWA enabled for the users? To verify this, go to Server Management,
Users, User Properties, Exchange Features and OWA under Protocols.
4. Please re-run the CEICW (Configure Email and Internet Connection
Wizard), This wizard is specially designed for SBS and helps you configure
the internet access, firewall and email settings of the server, it will
configure the correct Authentication type for OWA. To do so, please perform
the below steps:
a. On the SBS 2003 Server open the Server Management console. Go to
Standard Management\To Do List.
b. Click the "Connect to the Internet" link.
c. Choose not to change the connection type and click Next. On the
Firewall page, select "Enable firewall" and click Next (I suppose you have
2 network adapters in SBS 2003 and if you only have 1 network adapter you
will not see the firewall page and you can go to step 6).
d. On the "Services Configuration" page, select E-mail and other
appropriate items and then click Next.
e. On the "Web Services Configuration" page, select "Outlook Web Access"
and other web sites that you want to publish to the Internet. Click Next.
f. On the "Web Server Certificate" page, choose to create a new Web
server certificate and then type the public FQDN that you will use to
access your server (for example, www.mydomain.com). If the www.mydomain.com
certificate was requested from a third party commercial CA, you can choose
"Use a Web server certificate from a trusted authority" and then import the
certificate.
g. Go through the remaining steps. Then check if the issue disappears.
5. If the issue persists, please disable Forms Based Authentication, does
OWA works internally?
To disable Exchange Forms Based Authentication:
a. Open Exchange System Manager.
b. Expand Server, <server name>, Protocols, HTTP
d. Right-click Exchange Virtual Server, Properties. Settings tab.
e. Uncheck Enable Forms Based Authentication. Click OK.
f. Go to a command prompt, type "iisreset" and press ENTER.
6. Do you have Exchange 2003 SP1 installed? If so, do you have 831464
installed? After it is installed, make sure you clear %windir%\IIS
Temporary Compressed Files, IE cache as well as ISA cache if you are using
SBS 2003 premium.
Detailed steps:
1). Download and apply the 831464 update:
831464 FIX: IIS 6.0 Compression Corruption Causes Access Violations
http://support.microsoft.com/?id=831464
2). Clear the cached, compressed copy of the affected files on the SBS
server:
a. Clear the IIS server files:
*. Go to your %windows%\IIS Temporary Compressed Files directory
*. Select all of the content in this directory and delete it.
b. Go to a command prompt, type "iisreset".
3). If you have ISA installed on the SBS server, take the following steps
to clear the ISA cache.
A. Stop the Web Proxy service.
B. Locate the Urlcache folder.
C. From the multiple files in this folder, locate the *.cdat file in this
folder.
D. Delete the *.cdat file.
E. Start the Web Proxy service.
Related Knowledge Base article:
301471 How to Delete the Web Cache on Internet Security and Acceleration
Server
http://support.microsoft.com/?id=301471
4). You should also delete the cached files on the client to make sure that
the corrupted files from the cache are not used. To do so, follow these
steps:
A. In Internet Explorer, click Internet Options on the Tools menu .
B. Click the General tab, and then click Delete Files.
C. Click OK.
More information:
825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763
I am appreciated your time and cooperation. If anything is unclear, please
feel free to let me know. I am looking forward to hearing from you.
Best regards,
Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
>From: "Delmonik Contee" <delmonik@xxxxxxxxx>
>Newsgroups: microsoft.public.windows.server.sbs
>Subject: OWA Authentication Problem With SBS 2003
>Date: 10 Aug 2005 13:07:59 -0700
>Organization: http://groups.google.com
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>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hello,
> I did a new installation of SBS 2003 and so far I've never been
>able to get OWA to allow me to log in. The Welcome page opens, but when
>I enter login info in the form of domain\userid or userid, nothing
>happens after I hit ENTER. No error message or anything. The
>authentication on the exchange virtual directory in IIS is set to
>Windows Authentication. Anyone have any ideas as to what the problem
>might be?
>
>
.
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