Re: Exchange database keeps getting corrupted
- From: "chico" <chico@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 10 Aug 2005 10:28:01 -0700
Hi Dave,
Prior to all this happening, I had a mirrored system (2 drives). I
upgraded the firmware for the Perc 3 raid card and Dell open manage software
and added 3 more drives and then converted the system to a Raid 5 system. I
have no apparent hardware errors in the event logs, but you might be on to
something. The question is, where do I go from here. Do I pay MS to help
me? Do I try to get Dell to help? I really need to get the Exchange
working. All other programs appear to be working fine. Man this is
frustrating! Thanks for the help
Ken C
"Dave Nickason [SBS MVP]" wrote:
> I agree with Rick - his suggestion is a good test.
>
> FWIW, I had a lengthy conversation with a PSS rep about this exact issue.
> You need to take the comment about hardware seriously. Apparently Microsoft
> has documented a massive number of these errors, and very few of them have
> proven to be anything other than hardware. It's not unheard of for
> something else to cause the corruption - mine was not hardware related - but
> it's rare.
>
> Apparently the usual suspects are in the drive system - raid controller,
> write caching, that type of thing.
>
>
> "chico" <chico@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:EC63ED97-6C4A-4992-A4A5-FEFF46C187E6@xxxxxxxxxxxxxxxx
> > Hi Rick,
> > Thanks for the reply. Thats exactly where I was heading. It may be
> > coincidence about the user, but i have restored twice and it seems that it
> > always happens after he opens his outlook (hmmmm). Right now I am
> > following
> > the article that you gave me the link to, if all else fails, i will use
> > the
> > pst for him. Sure would like to know what caused this though. Thanks
> >
> > Ken C
> >
> > "Rick F" wrote:
> >
> >> I haven't heard of a user mailbox corrupting Exchange. If you think this
> >> one
> >> user's mailbox is the culprit then I would do what you did but again this
> >> way; export all the mailboxes, create new Exchange databases and import
> >> all
> >> mailboxes except that one. Have that user use a fresh mailbox and access
> >> their existing email via the PST file as a personal folder in Outlook. If
> >> these errors don't reappear it might be the issue.
> >> Here is an article about the -1019 that might be very useful to you.
> >> http://support.microsoft.com/default.aspx?scid=kb;en-us;314917
> >>
> >> --
> >> Rick Faria - MCSE / A+
> >> RDF Technical Services - www.rdfts.com
> >> Email: support at rdfts dot com
> >>
> >>
> >> "chico" <chico@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >> news:7C3152B1-A465-46BC-82F9-B27BEAAC5DA1@xxxxxxxxxxxxxxxx
> >> > Hi, I am using sbs 2003 standard. Exchange has been running flawlessly
> >> > for
> >> > several months. Exchange has the latest service packs applied. The
> >> > problem
> >> > is that the database keeps getting corrupted. I get various ESE errors
> >> > in
> >> > the application eventlog like:
> >> > Event Type: Error
> >> > Event Source: ESE
> >> > Event Category: Database Page Cache
> >> > Event ID: 476
> >> > Date: 8/9/2005
> >> > Time: 4:07:53 PM
> >> > User: N/A
> >> > Computer: XXXXX
> >> > Description:
> >> > Information Store (6504) First Storage Group: The database page read
> >> > from
> >> > the file "D:\Program Files\Exchsrvr\MDBDATA\priv1.edb" at offset
> >> > 3122421760
> >> > (0x00000000ba1c6000) for 4096 (0x00001000) bytes failed verification
> >> > because
> >> > it contains no page data. The read operation will fail with
> >> > error -1019
> >> > (0xfffffc05). If this condition persists then please restore the
> >> > database
> >> > from a previous backup. This problem is likely due to faulty hardware.
> >> > Please
> >> > contact your hardware vendor for further assistance diagnosing the
> >> > problem.
> >> >
> >> > There are a few other ESE errors that generally say that a corruption
> >> > of
> >> > the
> >> > database has occurred. I have restored usings a good backup, then
> >> > exmerged
> >> > the accounts to pst's, created new databases, and then exmerged the
> >> > accounts
> >> > back. The system seems to work fine for a while (no errors in
> >> > application
> >> > log), but it seems that as soon as one particular user opens his
> >> > outlook,
> >> > the
> >> > database corrupts. Is it possible that a users mailbox could corrupt
> >> > the
> >> > database? Any help would be appriciated on how to fix this mess.
> >> > THanks
> >> >
> >> > Ken
> >>
> >>
> >>
>
>
>
.
- References:
- Exchange database keeps getting corrupted
- From: chico
- Re: Exchange database keeps getting corrupted
- From: Rick F
- Re: Exchange database keeps getting corrupted
- From: chico
- Re: Exchange database keeps getting corrupted
- From: Dave Nickason [SBS MVP]
- Exchange database keeps getting corrupted
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