RE: ntbackup restore problem - loading media set from tape
- From: slacey <slacey@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 8 Aug 2005 05:57:16 -0700
No problem about the delays. Thanks i'll check these out and get back to you
""Jenny wu [MSFT]"" wrote:
> Hi,
>
> Thanks for posting here!
>
> I am sorry for the delayed response due to weekend. Please understand that
> the newsgroups are staffed weekdays by Microsoft Support professionals to
> answer your systems and applications questions. Your understanding is
> greatly appreciated!
>
> For your description, I understand that the restore task hangs when restore
> data from tape. If I am off base, please don't hesitate to let me know.
>
> Please follow my suggestion to perform some tests to isolate the issue:
>
> 1. Please try to run NtBackup.exe to restore by input "ntbackup" (no
> quotation included) in command prompt to launch ntbackup. How about the
> result?
>
> 2. Please run NTBackup to backup and restore some files to a local hard
> drive partition and check whether it succeeds.
>
> 3. What is your tape detail brand? Many issues caused by incompatible
> hardware. For checking the hardware Compatible List at Microsoft website:
> http://www.microsoft.com/whdc/hcl/default.mspx.
>
> 4. Did you encounter any errors when you backup the OS?
>
> 5. Does the issue happen always or random? Have you applied any hotfixes on
> the SBS server?
>
> 5. If there's any error info appears in 1, 2 , please make screen shots for
> the error info or the long time hung status and send them to
> v-yanniw@xxxxxxxxxxxxx for research. Additionally please collect the
> following info and add them all to a zip file to send to me:
>
> Info 1: Save a text copy of the related error event log:
>
> A. Open Event Viewer: Start -> All Programs -> Administrative Tools ->
> Event Viewer.
> B. Right-click on Application log or System log and select "Save Log File
> As?".
>
> Info 2: The Backupxx.log files in the folder "C:\Documents and Settings\SBS
> Backup User\Local Settings\Application Data\Microsoft\Windows
> NT\NTBackup\data".
>
> [Note] Before reproduce the problem, please open NTBACKUP, click
> "Tools"->"Options" and then check "Detailed" on the "Backup Log" tab. Then
> reproduce this issue and send the backup log to me (Tools->Report).
>
> Info 3: The Sbsbackuplog0x.log files which can be located under the folder
> "%sbsprogramdir%\Support\Backup Logs".
>
> Have a nice day!
>
> Best Regards,
>
> Jenny Wu
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
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> --------------------
> >Thread-Topic: ntbackup restore problem - loading media set from tape
> >thread-index: AcWaIYvTtfwUJZiQSAaGZqtfhyRN+A==
> >X-WBNR-Posting-Host: 86.134.14.76
> >From: =?Utf-8?B?c2xhY2V5?= <slacey@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >Subject: ntbackup restore problem - loading media set from tape
> >Date: Fri, 5 Aug 2005 17:55:32 -0700
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> >
> >I'm trying to restore sbs2003 from a dlt backup taken using the backup
> wizard
> >in server manager. Follwoing the recommended procedure I have run setup
> to
> >the intial stage and running ntbackup.exe in restore directory services
> mode.
> > The problem is that ntbackup recognises the media but just sits on
> operatons
> >status - loading media set from tape and doesnt come back with the option
> of
> >which components to restore. The tape starts winding but thats all it
> does,
> >for hours. Can you help?
> >
>
>
.
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- From: slacey
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- From: "Jenny wu [MSFT]"
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