RE: Exchange 2003 - Experiencing long delay before user mailbox is

Hi Sergio,

Thank you for your update.

Based on my deep research, please refer to the below information to check
if the below scenario address your issue:

Problem:
======
New users created are not stamped with email address, or the mailbox even
not created. Probably occurs after a Exchange migration.

Resolution:
========

1. Point the RUS (Recipient Update Service) to the new Exchange Server
and do a update and Rebuild:

322313 Exchange Recipient Update Service fails to process accounts and
http://support.microsoft.com/?id=322313'.

2. Change the Default Offline Address list to point to the new server and
rebuild it.

3. Point Routing Group Connector to the new Exchange Server.

4. Apply Exchange 2003 SP1 which includes the hotfix to resolve the
'8331' issue:

837444 Users do not appear in the Global Address List, users cannot connect
to
http://support.microsoft.com/?id=837444'.

5. Apply the SBS Exchange 2003 SP1 follow-up hotfix:

843539 You cannot use Outlook Web Access with forms-based authentication and
http://support.microsoft.com/?id=843539'.

6. An LDAP filter error causes the Exchange Recipient Update Service not
to stamp newly created users (818190) -
http://support.microsoft.com/?kbid=818190'.

If it is not the case, please perform the below steps to collect more
information for further troubleshooting:

1. Please open Exchange System Manager, expand Servers ->
DomainComputerName, right-click DomainComputerName and select Properties,
click Diagnostics Logging tab, highlight the MSExchangeAL item, in the
right box, change the all Category items' Logging level to Maximum.

2. Reproduced the issue again.

3. Locate the Eventlog.txt from the ..\Program Files\Microsoft
Integration\Windows Small Business Server 2003\Logs folder, and check
whether there are any error messages noted on this issue, then paste the
full context in your reply.

To get additional information, you may refer to the following KB article:

TechNet Support WebCast: How to troubleshoot the Recipient Update Service
http://support.microsoft.com/?kbid=897548

I am appreciated your time and cooperation. If anything is unclear, please
feel free to let me know. I am looking forward to hearing from you.

Best regards,

Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
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--------------------
>Thread-Topic: Exchange 2003 - Experiencing long delay before user mailbox
is
>thread-index: AcWYNVaCPZGQAn/mTIKMaoAVRZoSPg==
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>From: "=?Utf-8?B?U2VyZ2lvIE1hbnNhbg==?="
<SergioMansan@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <50F5C930-7486-4715-843F-A62B3A724A5A@xxxxxxxxxxxxx>
<4F#TE6mkFHA.3120@xxxxxxxxxxxxxxxxxxxxx>
>Subject: RE: Exchange 2003 - Experiencing long delay before user mailbox is
>Date: Wed, 3 Aug 2005 07:12:10 -0700
>Lines: 145
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>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hellow Nathan!
>
>I look your questions, tks!
>
>I try to use your sugentions, but i not have a sucess.
>
>When I try to create any user, I have the same problem. I check my
>configurations and steps to create a user, and I try to Update the
>recipients, and nothing.
>
>Do you have any sugestion??
>
>Tks
>
>""Nathan Liu [MSFT]"" wrote:
>
>> Hello Sergio Mansan,
>>
>> Thank you for posting in the SBS newsgroup.
>>
>> Also, many thanks for Matt's input.
>>
>> According to your description, I understand that you encountered the
long
>> time delay before the user's e-mail address is displayed. If I have
>> misunderstood your concern, please don't hesitate to let me know.
>>
>> To narrow down this issue, please answer and perform the following
>> questions and steps:
>>
>> 1. What method is used to create the new user? Directly add new user
in
>> the Active Directory Users and Computers (ADU&C) or use the Add User
Wizard
>> to create a new user? To use the Add User Wizard, open the Server
>> Management Console, expand Standard Management -> Users, on the right
pane,
>> click Add a user, and then follow the instruction to finish the wizard
to
>> create a new user. Please check if the issue can be re-produced.
>>
>> 2. Does this issue occurs on all users or certain users?
>>
>> 3. Please refer to the below steps to verify the configuration of the
>> Exchange Server:
>>
>> A. Start Exchange System Manager.
>>
>> B. Expand Recipients, click Recipient Update Services, on the right
pane,
>> right-click Recipient Update Service (ServerName) and select Properties,
>> click General tab, choose Always run option under Update interval box,
and
>> then click Apply button.
>>
>> C. Please do the same steps in the other Recipient Update Service
>> (Enterprise Configuration) item.
>>
>> D. Right-click the Recipient Update Service (ServerName or Enterprise
>> Configuration) item and select Update Now.
>>
>> E. Click Recipient Policies under Recipient Update Service node, on the
>> right pane, right-click Default Policy and select Apply this policy now.
>>
>> 4. Please refer to the below steps to verify the configuration of the
>> problematic user:
>>
>> A. Open the ADU&C, expand MyBusiness, locate the problematic user
account
>> in the SBSUsers or Users container.
>>
>> B. Right-click the user and select Properties, click E-mail Addresses
>> tab, make sure enable the Automatically update e-mail addresses based on
>> recipient policy option, and then click Apply button.
>>
>> 5. If the issue persists, what's the error message when you setup the
>> problematic Outlook Profile? Please kindly do a screen capture of this
>> issue, and then attach it in your reply.
>>
>> I am appreciated your time and cooperation. If anything is unclear,
please
>> feel free to let me know. I am looking forward to hearing from you.
>>
>> Best regards,
>>
>> Nathan Liu (MSFT)
>> Microsoft CSS Online Newsgroup Support
>>
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>> --------------------
>> >Thread-Topic: Exchange 2003 - Experiencing long delay before user
mailbox
>> is cre
>> >thread-index: AcWR/Xir21ifhoOzSwmIXf3oXyMm3Q==
>> >X-WBNR-Posting-Host: 200.148.213.194
>> >From: "=?Utf-8?B?U2VyZ2lvIE1hbnNhbg==?=" <Sergio
>> Mansan@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >Subject: Exchange 2003 - Experiencing long delay before user mailbox is
cre
>> >Date: Tue, 26 Jul 2005 09:17:08 -0700
>> >Lines: 8
>> >Message-ID: <50F5C930-7486-4715-843F-A62B3A724A5A@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
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>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:138873
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >I created an account for a new user today in active directory. They
were
>> able
>> >to log into the network how ever i cant setup their Outlook profile.
Their
>> >name does not show up in our company address book. When i look at the
>> >properties of the account on my exchange server the exchange tabs are
>> there
>> >but there is no SMTP or x400 accounts setup. Its been over 3 hours
since i
>> >set them up. I have tried to replicate the servers to no avail. Please
>> help.
>> >I have experienced this before and deleting the user and trying it
again
>> >sometimes works. However i think it might be part of a bigger problem.
>> >
>>
>>
>

.

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