RE: SBS 2003 Exchange startup problem / RPC Question
- From: v-natliu@xxxxxxxxxxxxxxxxxxxx ("Nathan Liu [MSFT]")
- Date: Thu, 04 Aug 2005 06:05:06 GMT
Hello KenT,
Thank you for posting in the SBS newsgroup.
Also, many thanks for Jonathan's great input.
According to your description, I understand that you received the error
"MSExchangeSA. 1005. Unexpected error. The RPC-Server is under too much
load. Win32 ID-Nr.: c00706bb." when the Server is re-started. If I have
misunderstood your concern, please don't hesitate to let me know.
Jonathan is right on target. I have checked the running status of the
RpcLocator services in the SBS 2003 Premium SP1 on my testing machine, it
is configured as Manual and Stopped.
Based on my research, Event 1005 seems to be a general event code used to
indicate that something the System Attendant needs is missing or corrupt.
Exchange records a 1005 error in various conditions.
To narrow down this issue, please answer and perform the following
questions and steps:
1. As you mentioned, since the error message is "The RPC-Server is under
too much load.", and the RPC is needed for Symantec Mail Security. Can I
assume you have installed the Symantec Mail Security software, please
temporarily uninstall it, and check if the issue can be reproduced.
2. This issue may occur if Microsoft Firewall Client is running on the
server. If it is the case, please refer to the below KB article to resolve
it:
842471 The Exchange System Attendant service does not start and event IDs
1004,
http://support.microsoft.com/?id=842471
3. This issue may be caused by a lack of registry settings for the RPC
protocol, please perform the below steps:
a. Open Regedt32
b. Add the key ClientProtocols to the following path:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\ClientProtocols
c. Add the following values to the newly created key ClientProtocols:
ncacn_http : REG_SZ : rpcrt4.dll
ncacn_ip_tcp: REG_SZ : rpcrt4.dll
ncacn_nb_tcp: REG_SZ : rpcrt4.dll
ncacn_np: REG_SZ : rpcrt4.dll
ncadg_ip_udp: REG_SZ : rpcrt4.dll
267573 XADM: Error 0xc00206b7 When You Start the Exchange Server System
http://support.microsoft.com/?id=267573
4. What's the problematic Exchange services? Is it the Microsoft
Exchange System Attendant? Please do a screen capture of the error message,
and attach it in your reply.
5. Please locate the Errorlog.txt and Eventlog.txt from the ..\Program
Files\Microsoft Integration\Windows Small Business Server 2003\Logs folder,
and check whether there are any error messages noted on this issue, then
paste the full context in your reply.
I am appreciated your time and cooperation. If anything is unclear, please
feel free to let me know. I am looking forward to hearing from you.
Best regards,
Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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>Thread-Topic: SBS 2003 Exchange startup problem / RPC Question
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>From: "=?Utf-8?B?S2VuLVQ=?=" <KenT@xxxxxxxxxxxxxxxxxxxxxxxxx>
>Subject: SBS 2003 Exchange startup problem / RPC Question
>Date: Wed, 3 Aug 2005 02:46:05 -0700
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>
>Odd effect seems to have started after applying full SP1, including
premium
>SPs for Exchange and SQL.
>
>When server is re-started, an Exchange service fails with error :
>MSExchangeSA. 1005. Unexpected error. The RPC-Server is under too much
load.
>Win32 ID-Nr.: c00706bb.
>
>When the Exchange services are then all re-started by hand, all is fine.
>
>I have noticed on the server that RPC-Locator service is set to start type
:
>Manual
>I Think this is the problem, when server is restarted, RPC-Locator is not
>yet running and therefore the error for Exchange since RPC is needed for
>Symantec Mail Security.
>
>Is this likely? or is there some other possibility?
>
>Question - Surely RPC-Locator service should be set to Start type
Automatic???
>
>Appreciate any comments, especially a check if RPC-Location is running as
>automatic startup on other SBS Servers.
>
>Thanks
>
>
.
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