RE: Outlook indefinitely "trying to connect ..." to Exchange 2003 using RPC/HTTP
- From: v-jerryz@xxxxxxxxxxxxxxxxxxxx ("Jerry zhao (MSFT)")
- Date: Thu, 04 Aug 2005 03:22:25 GMT
Hi Loane,
Thank you for the post.
>From the description, I understand that your issue is that the outlook
sometime does not work when using RPC over HTTP. If I'm off base, please
let me know.
First of all, I would like to confirm that you have strictly following the
steps in the KB 833401 to configure the setting on the SBS server and
client workstation for RPC over HTTP. For your information:
How to configure RPC over HTTP on a single server in Exchange Server 2003
http://support.microsoft.com/kb/833401
If you have already configured all as recommended, please help me collect
the following information:
1. You said that it "works intermittently", so when will it works and when
will not?
2. If you use the RPC over HTTP when using the WLAN for the connection,
will the issue happen?
3. Are there any event logs related to this issue?
4. Does this issue happen for all client workstations/ all user accounts?
5. Do you have ISA installed on the SBS server?
Please also check the following KB to see if it helps:
Remote Procedure Call Over HTTP Is Not Successful or
Reverts to TCP
http://support.microsoft.com/default.aspx?scid=KB;EN-US;822594
For your information:
How to Use the RPC Ping Utility to Troubleshoot Connectivity Issues with
the Exchange Over the Internet Feature in Outlook 2003
http://support.microsoft.com/?id=831051
If you have any concern on this thread, I am glad to be of further
assistance. We look forward to hearing from you.
Best regards,
Jerry Zhao (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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From: "Loane Sharp" <look_sharp_not@xxxxxxxxxxx>
Subject: Outlook indefinitely "trying to connect ..." to Exchange 2003
using RPC/HTTP
Date: Wed, 3 Aug 2005 07:54:36 +0200
Newsgroups:
microsoft.public.exchange.admin,microsoft.public.windows.server.sbs,microsof
t.public.outlook
Hi there
I've set things up on SBS 2003 with Exchange 2003 so that our users (almost
all of whom are mobile) can send/receive mails in several ways:
(i) using the local WLAN (when in the office and in range),
(ii) using RPC/HTTP (when offsite but when an internet connection is
available),
(iii) using Outlook Web Access (when working from a kiosk, either directly
or over a VPN connection).
All of the above work well and seamlessly except RPC/HTTP, which works
intermittently.
Specifically, in the bottom right corner of the Outlook status bar I get
the
message "This folder was last updated at 07.19AM. Trying to connect ...",
and this message can appear for several hours at a stretch without a
successful connection being made. There's no problem with connectivity to
the server, since I can connect using the WLAN (e.g. disabling my dial-up
connection etc) and Outlook Web Access (e.g. disabling the wireless adapter
on my laptop etc). I try to force Outlook to make a connection to the
server
by following the <File><Connect to Microsoft Exchange Server> menus, but no
luck. In fact, sometimes this menu item is not available and instead says
"Work offline", even while the status bar reads "Trying to connect...".
I've tried to experiment with two things: (a) server connection timeout
settings (default = 30 seconds, which I've set to 300 seconds without
success); and (b) send/receive dialup connection settings (default = use
existing connection (LAN), which I've changed to the other options without
success).
.
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