RE: No Incoming email, RWW or OWA after Install of ISA 2004 SP1 (S

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Thanks for your reply Jerry

I ran out of puff (was up for 38 hours, came from another job) so went home
for sleep

Thanks for your comments on SQL and ISA updates during Premium SBS 2003 SP1
update. I was hoping that would be the case.

I have completed the steps you advised on setting back to default SBS
settings for ISA. Still no real change to OWA or RWW

What I have found is this...
Running CEICW and selecting "A direct broadband connection" in wizard will
kill external email coming into Exchange. Selecting "a local router device
with an IP address" enables incoming email from the internet. I kept using
direct broadband connection as that was what was recommended by the MS MVPs
etc in doco. I tried the local router device in the CEICW as last option and
started to receive email again from external recipients. Do you know why the
change in option caused this to happen??

I think it may be a DNS issue internall?

I keep getting this error when trying the SSL connection to
clientdomain\exchange

Error Code: 500 Internal Server Error. The network logon failed. (1790)

Further testing on site, I found that I can connect via local network to OMA
(still can't externally), but I cant connect to \exchange, \public or \remote
internally. Not even if I try to browse directly through the IIS manager
virtual sites

Get error "Cannot find server or DNS Error Internet Explorer "
But the local SBS server DNS seems fine, and there is no problems connecting
to netbios name of server for internal tsweb, OMA, Backup, connectcomputer
which all run under the Default website

Hope this helps clarification. I assume I need to get it working on local
network first before I can expect it to work externally.

Rod
Still no OWA or
""Jerry zhao (MSFT)"" wrote:

> Hi Rod,
>
> Thanks for using SBS newsgroup.
>
> First of all, our newsgroup is focused on issues that are neither urgent,
> nor complex. If the issue is urgent to your business, I would suggest that
> you continue working with our CSS support via telephone since they could
> help you solve the issue in a more efficient manner then the newsgroup.
>
> Meanwhile, I still want to provide the following information:
>
> ==========
>
> As for the installation order of ISA 2004 and SQL 2000 SP4, based on my
> knowledge, there is no special requirement and you can install either one
> as you like.
>
> ==========
>
> As for the problem with ISA server, I would like to suggest that you change
> the ISA settings to the SBS default setting. As for this, I would like to
> provide the following action plan:
>
> Note:
> Please make a full backup of your server before the following action.
>
> 1. Open you ISA management. Select Firewall policy.
>
> 2. Select all policies in the middle frame except the "Last default rule",
> right click on those policies, select delete. Click Yes to confirm.
>
> Note: To select all, you can select the first one and hold on pressing
> "Shift" and then select the last one. Then release the "Shift" button and
> hold on pressing the "Ctrl" then select the "Last default rule".
>
> 3. Run CEICW and select enable firewall to configure the firewall
> configuration again. The CEICW will recreate the SBS default firewall
> policies again.
>
> For your information:
>
> 825763 How to configure Internet access in Windows Small Business Server
> 2003
> http://support.microsoft.com/?id=825763
>
> After that, check how things go from there.
>
> If all works well, you can now add other firewall policies as your
> requirement.
>
> Have a nice day.
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
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