FYI - Recover Deleted Items Problem Solved

Hi All,

I posted an issue whereby the "Recover Deleted Items" issue was not working.
Merv Porter helped me narrow it down to the fact that the issue only occured
when cached exchange mode was enabled.
As a short term fix I disabled cached exchange mode and continued
troubleshooting.

I thought this may be of some help should anyone ever have the same problem.

The issue was caused by a group policy setting which is part of the Office
2003 / Outlook 2003 ADMS.
The specific Setting which has caused this issue (In our case) was the
setting Found in Policy>User Configuration>Administrative Templates>Microsoft
Outlook 2003>Other>"Empty Deleted Items Folder" (With the policy enabled and
the "Empty the Deleted Items folder Upon Exiting" checkbox checked).
By Turning this feature off "Recover Deleted Items" works fine.

This was a bit annoying as our plan was to force users to sort their mail
instead of keeping 2000+ odd items in their deleted items folder, giving them
the option to recover deleted items if they needed to.
Our plan worked up until the point someone wanted recover a deleted item.

He He He.......That's life.

So for now we just stick to standing behind our 50 odd staff with a baseball
bat that says sort baby sort.

Regards
Steve

.

Relevant Pages

  • Re: FYI - Recover Deleted Items Problem Solved
    ... are not first transferred to the Deleted Items folder in Outlook ... > when cached exchange mode was enabled. ... > By Turning this feature off "Recover Deleted Items" works fine. ... > bat that says sort baby sort. ...
    (microsoft.public.windows.server.sbs)
  • Re: Recovering deleted subfolders in Outlook 2003
    ... I tried the dumpsteralwayson reg setting and it was already enabled. ... When you say do a restore from the backup how would this work, ... I thought no problem they will be in the 'Recover deleted items' ...
    (microsoft.public.windows.server.sbs)
  • Re: "Recover deleted items" "Cached Exchange Mode"
    ... > they'll go into the dumpster, and Recover Deleted Items will work. ... As the dumpster folder is the folder ...
    (microsoft.public.exchange.clients)
  • Re: Resotore mailbox help please
    ... The items can be restored using the Recover Deleted Items feature ... Highlight the Deleted Items folder ... After the deleted item has passed its 30 day retention period, ...
    (microsoft.public.windows.server.sbs)
  • Re: recover deleted mail items
    ... > restarting Outlook results in the recovered deleted items being ... > available in the deleted items folder. ... >> the item no longer being available in the Recover Deleted items ...
    (microsoft.public.outlook.general)