RE: Check Your Server Configuration

Hi,

Thanks for posting here!

For your description, I understand that you get the SelfUpdate service is
not running notification. If I am off base, please don't hesitate to let me
know.

Please follow my suggestions to troubleshooting the issue:

Suggestion 1:
================
At first please run "services.msc" to open the services console and check
if the SelfUpdate service (or Software Update Service) is running. If not,
please start it and also change the startup type to automatic. Try to test,
how about the result?

Suggestion 2:
================
If it is not the situation, this issue may occur if you have the default
web site bound to a specific IP address in your IIS configuration since the
SelfUpdate service accesses the WSUS server on 127.0.0.1:80

Note: If the installation or configuration of the WSUS is not performed
properly, the reinstalling of the IIS may be needed.

However, I still want to provide the following action plan for workaround
this issue, please perform the following steps:

The workaround is either to set your IIS Configuration to respond to "All
unassigned" addresses or add 127.0.0.1 to the list of IP addresses used for
Selfupdate. Please refer to the following steps to do:

1. To set IIS to respond to "ALL unassigned" addresses:

Open IIS management console, right click on the default web site, select
properties, in the web site tab, in the "IP Address" field, select "(all
unassigned)" and then click OK.

2. To add 127.0.0.1 to the list of IP addresses:

Open IIS management console, right click on the default web site, select
properties, in the web site tab, click advance button, then click add
button, input IP address 127.0.0.1 and port 80, click OK to confirm.

Please also add IP address 127.0.0.1 and port 443 for SSL in the below
frame.

Suggestion 3:
================
Verify that the SelfUpdate virtual folder in IIS includes anonymous access
rights for IUSR account.

For your information:
WSUS on SBS
http://wsus.editme.com/WSUSonSBS

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================
If it does not work, please help me collect the following information:

1. Could you please capture a screenshot of the error message?

2. Are there any event logs related to this issue?

3. Do the clients have problem updating from the server?

I appreciate you time and effort. I am currently standing by for you about
the test result. If you have any questions or concerns, please feel free to
let me know. It's my pleasure to be of assistance.

Have a nice day!

Best Regards,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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>Subject: Check Your Server Configuration
>Date: Mon, 1 Aug 2005 14:08:08 -0700
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>I am trying to figure out what is going on here it looks like I am still
>getting new updates from Microsoft because i still approve and decline new
>updates. Here is what I get in the TO DO LIST
>Check your server configuration
>
>One or more Update Service components could not be contacted. Check your
>server status and ensure that the Windows Server Update Service is
running.
>Non-running services: SelfUpdate
>
>Can someone please tell me what is going on
>
>Thank you for your time.
>

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