RE: Error installing VPN on SBS 2003 SP1
- From: v-edtian@xxxxxxxxxxxxxxxxxxxx (Edward Tian)
- Date: Mon, 01 Aug 2005 10:25:30 GMT
Dear Simon:
Thank you for posting your question!
I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!
Based on my research, I find out that error 80004005 is a generic E_FAIL.
We have experienced several similar issues before. I recommend that you try
the following steps:
1. Windows Server 2003 SP1 is not compatible with SBS 2003 and there are
some known issues after you applied Windows Server 2003 SP1 on the SBS
Server. The first one is "The Remote Access Wizard fails to create a
Connection Manager configuration package after installing Windows Server
2003 SP1".
So, if Windows Server 2003 SP1 is installed, I suggest that you uninstall
the SP1 and run the RRAS wizard again to see if the problem persists.
To uninstall Windows Server 2003 SP1:
a. Click Start, point to Control Panel, and then click Add or Remove
Programs.
b. In the Add or Remove Programs dialog box, select Windows Server 2003
Service Pack 1, and then click Remove.
c. In the Windows Server 2003 Service Pack 1 Removal Wizard, click Next to
uninstall the service pack.
To run the Remote Access Wizard:
a. If necessary, open Server Management by clicking Start, and then
clicking Server Management.
b. In the console tree, click Internet and E-mail.
c. In the details pane, click Configure Remote Access.
d. Follow the instructions on the screen to complete the wizard.
To avoid these issues, you can now download and install Windows SBS SP1
from the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=46690).
2. If you have already install SBS2003 SP1, we may need to make a further
analysis. Regarding this issue, it looks that the RRAS wizard failed to
create the CMAK package: sbspackage.exe in the clientapps directory. So I
would like to know if you have moved the Clientapps folder to other
location.
Generally, if we want to move the C:\ClientAPPS folder to other location,
besides moving the folder, we need to modify the following registry key to
point the new location:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\clientsetup
I suggest that check the system and make sure that you have configured it
correctly or if you do not want to move it, you can change them back to the
default path:
830254 How to move the client programs folder to another location in
Windows http://support.microsoft.com/?id=830254
Restart the computer and check again to see if the issue is fixed.
3. On the SBS server, click Start, click Run, type "rrasmgmt.msc" and click
OK, right-click your server and click Disable Routing and Remote Access.
Re-run the Configure Remote Access Wizard, do you still receive the error?
You may also try reinstalling the Client Deployment and the Networking
portions of SBS:
A. Open Control Panel->Add/Remove Programs.
B. Click "Windows Small Business Server 2003" and click on "Change/Remove".
C. Follow the setup prompts until you reach the "Component Selection"
dialog screen.
D. On the "Server Tools" action, change it to "Maintenance". Then, for the
"Client Deployment" and the "Networking" actions, change them to
"Reinstall".
E. Complete the setup wizard - you may be prompted for one of the SBS CD's
or the DVD.
Afterwards, try re-running the Configure Remote Access Wizard.
4. I suggest that you refer to the following article to manually configure
RRAS Service and let me know if it works:
Turn On and Configure Inbound VPN Access in Small Business Server 2000
http://support.microsoft.com/?id=320697
(The steps also apply to SBS 2003.)
I appreciate your patience and cooperation. If anything is unclear, please
feel free to let me know. I am standing by to help you.
I look forward to hearing from you. Have a nice day, Simon! :)
Best Regards
Edward Tian(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| From: "Simon Jackson" <simon@transmitconsulting_dot_com_dot_au>
| Subject: Error installing VPN on SBS 2003 SP1
| Date: Fri, 29 Jul 2005 16:30:31 +1000
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| Hello,
|
| I am trying to install VPN on a Windows SBS 2003 with SP1 applied using
the
| Remote Access Wizard.
|
| The process runs well until about 90% complete when it hangs for a while
and
| then gives the error:
| "An error occurred while creating the Connection Manager configuration
| package file. For details, see rraslog.txt, and then rerun the Remote
Access
| Wizard."
|
| The relevant bits of the rraslog file are:
| "Creating proxy configuration file returned OK
| *** Running IExpress to build the package returned ERROR 80004005
| *** ERROR: Cannot delete temp directory CMP46.tmp
| Specifying error location (in CMAK) returned OK
| *** CRRASCommit::CommitCMAK returned ERROR 80004005
| *** CRRASCommit::CommitEx returned ERROR 80004005"
|
| Following the advice in other posts, I have changed the OU name from the
| company to "MyCompany" and checked that the ClientApps directory is
| correctly identified in the registry.
|
| I have found references to this on the KB, but this was supposed to be
fixed
| by SP1. Can anyone help? Thanks.
|
| Regards
|
| Simon
|
|
|
.
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