RE: Fax Receipt

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Dear Mrs. Li,

Thank you for your email. I have tried what you suggested and my comments
are as follows:

a) Pop-up notification
You were right about the messenger service and firewall port. Although I
changed the setting per your suggestions, for some reason I cannot net send
from one machine to another. No matter, I shall investigate the cause for
this problem

b) Email notification
Again, I check that everything is set as you suggested but I still cannot
reveice any email notification. For this problem, I would appreciate some
further troubleshooting from your side.

Regards,

John

"Crina Li (MSFT)" wrote:

> Hi John,
>
> Thank you for posting in SBS newsgroup.
>
> From your description, I understand you have configured the shared fax;
> however, you can not receive notification when you send a fax. If I have
> misunderstood your concerns, please do not hesitate to let me know.
>
> You said you have tried the "Pop-up message" and the "email notification"
> options of the fax wizard, do you mean you have configured the fax as
> following:
>
> 1. Go to Program -> Accessories -> Communications -> Fax -> Send a Fax.
> 2. Go through the Send Fax Wizard and get to the Delivery Notification
> page. Select either "Pop up a message on this machine" or "E-mail message"
> and finish the wizard.
>
> If you select "Pop up a message on this machine", make sure "Enable message
> boxes as receipts" is selected on the SBS server. The "Enable message boxes
> as receipts" option determines whether delivery notification receipts are
> configured as pop-up messages to keep fax senders informed of the
> successful delivery of their sent faxes. Note that this option requires the
> Messenger Service to be running.
>
> 1. On the SBS server, open Server Management.
> 2. Right-click Fax (Local) and click Properties.
> 3. On the Receipts tab, ensure "Enable message boxes as receipts" is
> checked.
>
> If the checkbox has already been selected, the problem may be caused by the
> following possibilities:
>
> 1. The Messenger service on the SBS and client computer is stopped. As I
> know, Windows XP SP2 will disable this service by default. You need to
> open Service MMC on both the SBS Server and the client computer, and then
> check if the Messenger service is started.
> 2. The Windows Firewall on the Windows XP client has disabled the UDP port
> 138 by default. You can either disable Windows Firewall on WinXP client or
> open Windows Firewall configuration box and then add UDP port 138 in the
> Exceptions list.
>
> Regarding Enable E-mail message, please check the following:
>
> 1. On the SBS server, open Server Management.
> 2. Right-click Fax (Local) and click Properties.
> 3. On the Receipts tab, ensure "Enable SMTP e-mail receipts delivery" is
> checked.
> 4. In the From e-mail address box: type the e-mail address of the sender of
> the delivery notification receipt. For example: administrator@xxxxxxxxxxx
> 5. In the Server address box: type the SBS server's NetBIOS computer name.
>
> Note: Please do not type the server's fully qualified domain name (FQDN).
> To determine the SBS server's NetBIOS computer name, type hostname at the
> command prompt, and then press ENTER.
>
> 6. In the Port: box, type 25. If the SMTP port has changed, type the
> appropriate port.
> 7. Click the Authentication button, click the Anonymous access option,
> click OK, and then click OK again.
>
> Hope the information help and I look forward to your reply.
>
> Best regards,
>
> Crina Li (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
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> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --------------------
> | Thread-Topic: Fax Receipt
> | | From: =?Utf-8?B?am9tZXNz?= <jomess@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | Subject: Fax Receipt
> | Date: Sun, 17 Jul 2005 10:47:01 -0700
> | | Newsgroups: microsoft.public.windows.server.sbs
> | |
> | Hi All!
> |
> | I' ve just configured the shared fax services on SBS2003 and run some
> tests.
> | I' m having troubles receiving any form of notification then I send a
> fax.
> | I've tried the "Pop-up message" and the "email notufication" options of
> the
> | fax wizard. Note that incoming faxes are routed correctly to the
> appropriate
> | email group.
> |
> | Any suggestions please??
> |
> | Cheers,
> |
> | John
> |
>
>
.

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