RE: MACintosh Rules for ISA 2004 (MSN, Safari, Software Updates)
- From: v-edtian@xxxxxxxxxxxxxxxxxxxx (Edward Tian)
- Date: Mon, 01 Aug 2005 09:26:14 GMT
Hi Michael:
I have received your mail before. Thanks for your update.:)
Based on my research, you may need to add an "Allow All/All/All" rule to
allow all protocols access to the internet.
You can try the steps in the following article:
How to permit non-microsoft programs to connect to the Internet through
Internet Security and Acceleration Server 2004
http://support.microsoft.com/?id=837831#XSLTH3140120123120121120120
In addtion, please make sure the default gateway is pointed to the internal
NIC of the ISA server and the DNS server address is pointed to the correct
IP address.
If the problem persists, please help me gather the following information:
1. Do Mac clients use static IP addresses? Make sure these IP addresses are
involved in the internal IP address ranges.
(In ISA2004 management console, navigate to Configuration\Networks, double
click 'Internal', and then switch to 'Addresses')
2. ISA Info:
1) Download the file from the following URL:
http://www.isatools.org/isainfo/ISAInfo.zip
2) Extract all files to a folder on ISA server
3) Double click Isainfo.js. This will generate 2 files
ISAInfo2004-<computer-name>.log and ISAInfo2004-<computer-name>.xml in the
current folder.
4) Please send these files to me.
3. ISA logs:
1) Schedule a down time.
2) Open ISA 2004 management console.
3) Expand the server node and highlight 'Monitoring'.
4) In the right pane, switch to the 'Logging' tab, make sure the 'Task
Pane' is showed there.
5) In the 'Task Pane', click 'Configure Firewall Logging' under
'Logging Tasks', and then switch the 'log storage format' from 'MSDE
database' (default) to 'File'.
6) Switch to the 'Fields' tab, click 'Select All', and then click OK.
7) In the 'Task Pane', click 'Configure Web Proxy Logging' under
'Logging Tasks', and then switch the 'log storage format' from 'MSDE
database' (default) to 'File'.
8) Switch to the 'Fields' tab, click 'Select All', and then click OK.
9) Click 'Apply' to save changes and update the configuration.
10) Temporarily disable the Firewall service. To do that, please click
Monitoring | Services tab, and then right click 'Microsoft Firewall' to
choose 'Stop'.
11) Clear the current existing W3C logs. To do that, go to the log saving
directory and clean any existing .W3C logs. By default, the logs will be
saved to 'C:\Program Files\Microsoft ISA Server\ISALogs'. (Some MDF may not
be able to deleted, that's normal.) You may backup them first and then
delete them.
12) Go back to the ISA 2004 management console, and then Start the stopped
'Microsoft Firewall' service.
13) Reproduce the problem, stop the service, and then gather the resulting
W3C files to me for analysis.
14) Please also let me know the IP address of the MAC computer and ISA
server so that I can filter the data.
You can send ISAinfo and ISA logs directly to my mailbox:
v-edtian@xxxxxxxxxxxxx
Thank you for your patience and cooperation, if anything is unclear, please
don't hesitate to let me know, I am standing by to help you.
Have a nice day! Michael :)
Best Regards
Edward Tian(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| From: "Michael Muhlack" <muhlack@xxxxxxxxxxx>
| Subject: MACintosh Rules for ISA 2004 (MSN, Safari, Software Updates)
| Date: Wed, 20 Jul 2005 12:31:12 +0200
| Lines: 18
| Organization: PROMOCOM
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|
| Hello everyone,
| because of some Trouble during the ISA2004 Installation I lost all my
rules
| for our Macintosh Computers.
| After searching this Newsgroups I found an Instruction to build the Rules
| with ISA 2004.
| I did so, like described, but some things on the MACs aren´t still
working.
| Firefox (with Proxy and User-Login) is working
| Also Entourage 2004
| But MSN, Software Updates for MAC, Safari aren´t working yet.
|
| What´s going wrong?
|
| Thanks for you help!!!
|
| Best regards,
| Michael Muhlack
|
|
|
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