Re: "unable to display the folder" error message

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That's the right procedure - it should work. Is it that no users can access
the shared folder, or some can and some cannot? For a user who can't access
it, what happens if that user logs in at a different computer?


"Bob Genestet" <bob_genestet@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:u0c99zHlFHA.2904@xxxxxxxxxxxxxxxxxxxxxxx
> Yes, I think I shared it correctly using the following procedure, although
> I would like to be able to do this entirely from the server without having
> to log in to Outlook as the user to share their folder.
>
> http://www.microsoft.com/technet/prodtechnol/exchange/guides/WorkingE2k3Store/3f8ce687-1eda-4e4c-bf1e-355add46997b.mspx
> Procedure
> To grant a user access to a folder in another user's mailbox
> 1.
> In Outlook, open the Permissions tab of the Properties dialog box for
> the appropriate folder. There are several ways to do this:
>
> . If Outlook displays a list of folders, right-click the
> appropriate folder, click Properties, and then click Permissions.
>
> . If Outlook displays a single folder, the left pane of Outlook
> should include the command Share My Foldername. Click this command to
> access the Permissions tab.
>
>
> 2.
> Use the Permissions tab to specify users or groups, and then assign
> those users or groups permissions to the folder.
>
> 3.
> The delegated user can now use the Open Other User's Folder command on
> the File menu to select both the user whose folder they want to open and
> the name of the folder itself.
>
>
>
> Thanks,
>
> Bob
>
>
>
>
>
>
> "Dave Nickason [SBS MVP]" <gwdibble@xxxxxxxxxxxxxxxxxxxxxx> wrote in
> message news:OsK3OmHlFHA.2644@xxxxxxxxxxxxxxxxxxxxxxx
>> The KB does not sound like it applies because one of the conditions is
>> "The folder that you are trying to access is homed in a mailbox store
>> other than the store where your Exchange mailbox is located." An SBS
>> would only have one mailbox store.
>>
>> This sounds like an issue with the permissions on the folder in the other
>> mailbox. Have you checked to make sure that the effected users have the
>> appropriate permissions on the other user's folder?
>>
>> "Bob Genestet" <bob_genestet@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:OxaaueHlFHA.1480@xxxxxxxxxxxxxxxxxxxxxxx
>>> On three different SBS 2003 SP1 servers, one Premium and two Standard
>>> Editions, I receive the "unable to display the folder" error message
>>> when an Outlook 2003 user tries to open another user's folder. Is this
>>> the suggested fix?
>>>
>>> http://support.microsoft.com/?id=885924
>>>
>>> Thanks,
>>> Bob
>>>
>>
>>
>
>


.

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