RE: Client App Outlook 2003 SP1?
- From: E. Palmer <EPalmer@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 29 Jul 2005 10:42:05 -0700
Good Morning Mr. Zhao,
Thank You for your help, as I delve into this a bit more I find there are
other issues that are the more likely reason for this problem.
Some background-
I had a successful SBS SP1 install with everything working. I tried out my
CRM promotional package and had a more or less successfull install. Except,
after changing the run-as users because of the MS Baseline Security Analyzer,
I ended up with KDC errors. I then uninstalled CRM and SQL. Continuing to
track down KDC errors I uninstalled SBS SP1. Of course now things are wonky.
I managed to get Admin Tool working, but now when I run set-up, I now see a
screen that asks for the license code. Unfortunately here I have made I
think a significant error. When I was prompted for the license I entered
the one that worked, (I have three) which is my retail copy and was accepted.
However, when I try to re-install the SBS SP1, I get a set-up statement that
I may not upgrade this copy of SBS to OEM. I think this is the reason I
cannot install clientapps, and I think my SBS installation has a registration
problem.
I am not quite sure where to go with this now, the basic SBS functionality
is working pretty well, Sharepoint, RWW, OWA, email, etc. The only problem
is that I cannot now join a new client with myserver/connectcomputer. The
client states that the required files are not there, ( I do get the correct
connectcomputer screen though)
Also, when I have run the SBS Setup the folder Inetpub gets put in a strange
place, on the drive I ran the setup from rather than the system drive. I
have also seen a folder of Small Business Server appear on the drive that the
install was run from. This is the drive that I had extracted the SP1 files
from and made a folder for. SHeesh.
Thanks for any Help,
Sincerely,
E. Palmer
""Jerry zhao (MSFT)"" wrote:
> Hi Palmer,
>
> Thanks for your post.
>
> From the description, I understand that your issue is that when you try to
> reinstall the client application, you are asked of the installation files
> for IE6 and outlook 2003 SP1. If I'm off base, please let me know.
>
> Actually, the outlook 2003 for the SBS has some difference with normal
> outlook 2003. So we can not use the web downloaded normal outlook 2003 SP1
> for SBS.
>
> To get the files, you can extract the SBS2003-KB885918-SP1-X86-ENU.EXE that
> is under the SBS03_SP1 in the second CD of the SBS SP1 discs.
>
> To extract the SBS2003-KB885918-SP1-X86-ENU.EXE without starting the
> installation program:
>
> 1. Type "path\filename /x"(without quotation marks) at a command prompt.
>
> 2. In the Choose Directory For Extracted Files box, type the full path of
> the folder into which you want to extract the files.
>
> NOTE: Do not extract the files into the %SystemRoot% or
> %SystemRoot%\System32 folder.
>
> 3. Click OK, and then click OK.
>
> Note: we can also use Winzip or WinRar to extract files from the service
> pack file.
>
> Then, check the extracted folder, you can find the file office2003_sp1.msp
> under \cd4\sbs\clientapps\outlook11_sp1
>
>
> As for the IE installation files, you can insert the disc 3 of the SBS
> installation CDs, locate to SBS\CLIENTAPPS\IE6\.
>
> If there is anything else that I can do for you, please feel free to
> contact me, and I will be happy to help!
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
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- References:
- Client App Outlook 2003 SP1?
- From: E. Palmer
- RE: Client App Outlook 2003 SP1?
- From: "Jerry zhao (MSFT)"
- Client App Outlook 2003 SP1?
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