RE: SBS 2003 - Admin Account Locked Out
- From: v-branee@xxxxxxxxxxxxxxxxxxxx ("Brandy Nee [MSFT]")
- Date: Fri, 29 Jul 2005 08:02:11 GMT
Hello Brendon,
Thank you for posting to the SBS Newsgroup.
I understand that after a restart, the administrator account cannot logon
to the Server. If I have misunderstoody your concern, please let me know.
Due to this is an ungent issue, my suggestion is contacting Microsoft
Product Support Services via telephone for the quickest solution and the
dedicated Support Professional can assist with your request. Please be
advised that contacting phone support will be a charged call.
To obtain the phone numbers for specific technology request please take a
look at the web site listed below.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
If you are outside the US please see http://support.microsoft.com for
regional support phone numbers.
Here, I still would like to help you on your issue. Due to the complexity
of the issue, here is the general steps for troubleshooting:
NOTE: If it is due to the password incorrect,, and in this case, you still
need to contact PSS call.
The following steps only apply when the following conditions are true:
1> Password is correct.
2> You can access this computer (server) from the network. This is a Policy
on your server, and you did not change any settings on this Policy.
a. Logon a client computer with the administrator account to see if it
works.
b. If it failed due to password or interactively logon is prohibited,
unplug the cable, logon by the administrator account, and plug the cable.
c. Go to \\domain\sysvol\domain.com\policies.
d. Copy all the content to local computer.
e. Check these GPOs one by one to see where the security template is
applied.
f. Once you locate the security template file Gptmpl.inf, open it as
notepad, check whether there is following scripts:
[Privilege Rights]
SeDenyXXXXLogonRight = XXXXXX
clear them. Increase the computer part of the version number in GPT.ini.
g. Restart the SBS Server and logon again.
I am greatly appreciated your time. If you have any further questions or
concerns on this issue, please feel free to let me know. I am looking
forward to hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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