Re: Slow Boot Up / Users can't print
- From: "Dave Nickason [SBS MVP]" <gwdibble@xxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 29 Jul 2005 11:58:21 -0400
I'd recommend not attempting to install anything or change any
configurations until you get this sorted out.
- This sounds like it could be a spooler issue, especially since the spooler
service won't let you stop it, and since printing is failing. Anything in
the logs?
- In Task Manager, what process is showing excessive CPU or RAM usage?
- Go to the print spooler directory and check for any jobs stuck in the
print queue. If there are any files there
(windows\system32\spool\printers), delete them to the recycle bin.
Unfortunately you may have to disable the print spooler service and reboot
if the system won't let you delete the files.
- Even if there are no jobs stuck in the queue, since printing seems to be
implicated, you could try disabling the print spooler service and rebooting.
If the server comes up normally, you will have narrowed it down to the
spooler fairly conclusively. At that point, you could start the spooler and
see what happens. If there are still problems, hopefully something
insightful will get logged when you start (or attempt to start) the spooler.
- At some point you need to do a backup. Personally, I'd back up system
state, then Exchange and the user data in whatever order you prefer, then a
full system backup. Once you get the primary problem solved, you can devote
your attention to making sure your scheduled backups are running normally.
I try to monitor that every day.
- Look into a UPS, IMO a critical piece of hardware for any server.
"JM@awci" <JM@awci@discussions.microsoft.com> wrote in message
news:75E57927-EC30-40B7-8B02-C9A219437316@xxxxxxxxxxxxxxxx
> On 7/28/05 we had a power outage the brought down the entire network.
>
> Once power was restored, the server took an hour to get to the login
> screen
> -- about 15 minutes on the Preparing Network Connections screen and 40
> minutes on the Applying Computer Settings screen. After logging in as
> administration it another 80 minutes on the Applying Computer Settings
> screen.
>
> The logging off process took over an hour as well and each restart is just
> as slow. (It was a long night last night).
>
> Almost all of our server services are still available: exchange, file
> access, authentication, etc... except our users can no longer print
> through
> the server. I can print directly from the server and sharing is still
> activated. Performance for the services that are up and running has not
> suffered in anyway.
>
> The system has 3 logical drives each with plenty of space. Last night I
> defragged all the drives. I attempted to install a 30-day trial
> diskeeperto
> do the defrag, but the install process timed out?!
>
> I scanned for viruses - none.
>
> I tried stop and restart the spooling service, but the system timed out
> attempting to stop the service.
>
> I went check the latest backups and the last few have failed! I couldn't
> get into the logs or the settings to try to uncover the problem.
>
> By the way this is our only server.
>
> Any and all ideas would be appreciated!
>
>
.
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