RE: Multiple internal email addresses
- From: v-natliu@xxxxxxxxxxxxxxxxxxxx ("Nathan Liu [MSFT]")
- Date: Thu, 28 Jul 2005 07:59:13 GMT
Hello Alex,
Thank you for posting in the SBS newsgroup.
According to your description, I understand that the clients have Multiple
internal email addresses on the SBS 2003. If I have misunderstood your
concern, please don't hesitate to let me know.
To narrow down this issue, please answer and perform the following
questions and steps:
1. As you mentioned, you have re-installed the SBS 2003 Server, can I
assume you clean install the SBS 2003 Server at first, and then restore the
Server's state from the previous backup, and then connect the clients back
to the new Server?
2. Please help me re-confirm whether the multiple internal email
addresses are most like User@xxxxxxxxxxxxxx, User@xxxxxxxxxxxxxxxxx If not,
please kindly describe the exact problematic condition.
3. Please refer to the below steps to check the configuration of the
recipient policies:
A. Start Exchange System Manger, expand Recipients.
B. Click Recipient Policies, on the right pane, by default, there is only
a item: Name-Default Policy, Priority-Lowest.
C. Right-click it and select Properties, click E-Mail Addresses (Policy)
tab, by default, there is three item under the Generation rules:
- SMTP @DomainName.com (Note: Set as Primary)
- smtp @DomainName.local
- X400 c=Country/Region;a= ;p=DomainName;o=Exchange;
More information:
822447 How to Modify an SMTP E-Mail Address by Using Recipient Policies
http://support.microsoft.com/?id=822447
285136 How to customize the SMTP e-mail address generators through recipient
http://support.microsoft.com/?id=285136
4. As you mentioned, this issue occurs on all clients, please refer to
the below KB article to re-create a new profile in the Outlook 2003 and
then check if the issue can be re-produced.
829918 How to create a new e-mail profile in Outlook 2003
http://support.microsoft.com/?id=829918
5. Please kindly do a screen capture of this issue and attach it in your
reply for further troubleshooting.
I am appreciated your time and cooperation. If anything is unclear, please
feel free to let me know. I am looking forward to hearing from you.
Best regards,
Nathan Liu (MSFT)
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--------------------
>Thread-Topic: Multiple internal email addresses
>thread-index: AcWSzirMab2cb+MSQz+OLoYWDqvjcA==
>X-WBNR-Posting-Host: 64.253.117.161
>From: =?Utf-8?B?YmFpcmRh?= <bairda@xxxxxxxxxxxxxxxxxxxxxxxxx>
>Subject: Multiple internal email addresses
>Date: Wed, 27 Jul 2005 10:11:02 -0700
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>Hi! I have a client that has had to have a reinstall of their SBS2K3
setup.
>Everything is back up and running and all clients are back on the domain,
but
>now when sending email, there are mulitiple instances of their internal
>addresses. I need to pare this down to the correct single internal
address.
>Would this be an editing of the individual outlook clients address lists
or
>the GAL?
>
>Thanks,
>-Alex Baird-
>
.
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