Re: Opening range of ports

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I'll need to check to find out exactly what they have; it has been a while
since I talked to them about getting router access. It might well be the flex
package you refer to.

St. Pete, Florida. Not Russia. ;)

ba

"cjobes" wrote:

> I know I show my ignorance here but where is St. Pete? (my excuse: I'm
> Canadian, living in VA).
>
> The only router implementation that I know of that is proprietary is the new
> flex option. They will not let me into that one either. It's a T1 with 5
> integrated POTS lines. When the phones are not used the bandwidth opens to
> full T1 on the fly.
>
> All other bundles that I know of (7A etc.) the T1 is split with any
> combination of Voice/Data. The normal setup is 12/12 but the customer can
> choose. In all those cases they use a normal Cisco router for the data.
> Nothing special. They should give you access. Do you have a Cisco
> certification? That's how I got in after talking to the manager.
>
> Claus
>
>
> "BA" <BA@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:7537A869-8D11-4BCD-B68B-7DAD0347642A@xxxxxxxxxxxxxxxx
> > The customer site is in St. Pete. When we originally took over, I
> contacted
> > XO and asked for the router login/password; they told me it was a
> proprietary
> > "Cisco-like" implementation, and that under the circumstances, they do not
> > grant customer access. First time I ever ran into anything like that. I
> don't
> > know what specific plan the customer is on, but I know that phone service
> is
> > bundled w/ fractional T1.
> >
> > If you have a contact I can call and get around this, I'm all for it. From
> > talking to them, it's basic NAT/PAT stuff, something I work with all the
> time
> > at other sites.
> >
> > TIA...
> > ba
> >
> > "cjobes" wrote:
> >
> > > BA,
> > >
> > > I work a lot with XO and I have access to several of their clients
> routers.
> > > Where in the US are you and what plan are you on? I might be able to
> help
> > > you with the right contact.
> > >
> > > Claus
> > >
> > >
> > > "BA" <BA@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > > news:F956F171-579A-40D7-AEDD-1BF85E09B5F7@xxxxxxxxxxxxxxxx
> > > > Charles:
> > > >
> > > > Thanks for the reply. I'm not sure I understand how I would use VPN in
> > > this
> > > > scenario, especially since I would really like for BUE to move data
> across
> > > > the 192.168 connection. But if I understand you correctly, you are
> > > suggesting
> > > > that I would need to remove the RRAS firewall on the external
> connection
> > > and
> > > > use a hardware solution instead? That would allow me to exclude the
> > > > application from the adapter properties, which is Symantec's method.
> The
> > > > downside is that this site uses XO Comm, and they do not allow us to
> > > access
> > > > their router; we would need to call them and have them map all the IPs
> and
> > > > ports. I don't look forward to that call, but if it's the only option,
> I
> > > > could have them do it.
> > > >
> > > > Is there any other way to either exclude the app or open a range of
> ports
> > > > without removing the SBS firewall?
> > > >
> > > > TIA...
> > > > ba
> > > >
> > > > ""Charles Yang [MSFT]"" wrote:
> > > >
> > > > > HI Ba,
> > > > >
> > > > > Welcome to our SBS newsgroup.
> > > > >
> > > > > Issue description:
> > > > > ============
> > > > > I understand that you want to open a range of port to allow the
> Backup
> > > > > Exec's Remote Agent.
> > > > > ============
> > > > > Analyzing:
> > > > >
> > > > > It seems you are using the SBS standard without ISA installed, do
> you
> > > have
> > > > > hardware firewall installed on your SBS 2003, if have you need also
> to
> > > > > contact with hardware vendor to help you open the ports on hardware
> > > > > firewall. You need also contact with software vendor to see if there
> is
> > > any
> > > > > other special configuration for this software. As I know, the SBS
> > > internal
> > > > > NIC will only work for internal domain, when you access from
> internet or
> > > > > outside domain, you can only access the external interface of SBS
> > > server,
> > > > > if you want to use the internal resources on SBS domain, you need to
> set
> > > > > SBS 2003 as a RRAS server then set up VPN connection to SBS server.
> Then
> > > > > you can open the port on internal NIC to allow this.
> > > > > ===========
> > > > > Suggestions:
> > > > >
> > > > > 1. Set up SBS 2003 as VPN server.
> > > > >
> > > > > A. Running remote access wizard on server management to set up the
> SBS
> > > to
> > > > > allow incoming VPN connections.
> > > > > B. Running CEICW wizard to make sure that VPN is choose in the
> firewall
> > > > > configuration pages. You can refer to following KB article for more
> > > > > detailed information about running CECIW:
> > > > >
> > > > > 825763 How to configure Internet access in Windows Small Business
> Server
> > > > > 2003
> > > > > http://support.microsoft.com/?id=825763
> > > > >
> > > > > C. Establish VPN connections to SBS server.
> > > > > D. By default, the internal NIC will allow all packages from
> internal
> > > > > interface, so when you connect to SBS domain via VPN connection you
> will
> > > be
> > > > > assign an internal IP address.
> > > > > E. Run the Backup Exec's remote agent on remote computer.
> > > > >
> > > > > 2. You need to open the port on external NIC of SBS server, in this
> way
> > > it
> > > > > might cause some security issue, we do not recommend to do it
> without
> > > any
> > > > > additional firewall installed on SBS 2003. If you want to do that
> you
> > > need
> > > > > to open the port manually by adding the port individually.
> > > > > 3. If you have another firewall installed on SBS 2003, you can
> configure
> > > > > this firewall to open the port on it to allow the third party
> software.
> > > > >
> > > > > Hope the above information helpful, if you have any further
> concerns,
> > > > > please let me know. I will be here waiting for your updates.
> > > > >
> > > > >
> > > > >
> > > > > Best regards,
> > > > >
> > > > > Charles Yang (MSFT)
> > > > >
> > > > > Microsoft CSS Online Newsgroup Support
> > > > >
> > > > > Get Secure! - www.microsoft.com/security
> > > > >
> > > > > ======================================================
> > > > > This newsgroup only focuses on SBS technical issues. If you have
> issues
> > > > > regarding other Microsoft products, you'd better post in the
> > > corresponding
> > > > > newsgroups so that they can be resolved in an efficient and timely
> > > manner.
> > > > > You can locate the newsgroup here:
> > > > > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> > > > >
> > > > > When opening a new thread via the web interface, we recommend you
> check
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> > > > > ======================================================
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>
>
>
.

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