RE: Taskmgr using more CPU time than normal

Hi K Pittman,

Thanks for posting here.

For your description, I understand that the task manager used 15-30% CPU
usage. If I am off base, please don't hesitate to let me know.

CPU usage is related with many factors, such as:

1. Your pc specification such as processor performance, hard disk speeds
and so on.

2. The number of applications you run in the same time and some application
need huge CPU usage.

3. The Update Speed you set in window task manager panel. You can reset it
in window task manager panel->view->Updated Speed

Based on my experience the 15-30% CPU usage is normal, it can not caused
performance issue. If you want to test the issue, I am willing to provide
some suggestions for your reference:

Suggestion 1: Scan virus and Adware
------------------------------------
Please update your virus definition and scan for viruses. I suggest that
you use Ad-aware 6 and other spyware removal tools to scan and permanently
remove unwanted spyware. We can obtain it from the following links:

Adware
http://www.lavasoft.usa.com/software/adaware/
http://www.cybertechhelp.com/html/downloads/download.php/id/33

Suggestion 2: Test in Clean Boot environment
-----------------------------------
To isolate the influence of additional services and startup items, we can
boot the system into a Clean Boot environment to test if it is convenient
for you to restart the terminal server. The msconfig.exe tool is not
included in Windows 2000 by default; fortunately, the version included in
Windows XP can still be used in Windows 2000. I have included this tool as
an attachment to this post. You can perform the following steps to boot the
system into a Clean Boot environment to test whether this issue happens in
a clean boot environment:

1. Save the "msconfig.ex_" attachment to your hard disk and rename it to
"msconfig.exe".
2. Double click this file to open it.
3. In the Startup tab, click the "Disable All" button.
4. In the Services tab, check the "Hide All Microsoft Services" checkbox,
and then click the "Disable All" button.
5. Click OK and restart your computer to test.

Q310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/support/kb/articles/q310/5/60.asp

Suggestion 3: Process Explorer
-----------------------------
Based on my experience, some additional applications or services may attach
to other process and cause problems. We can use "procexp.exe" to get the
processes information. If we find some third party suspicious processes, we
can kill the process and uninstall the corresponding application to test.
To use the "procexp.exe" tool, you can perform the following steps:

1. Download the Process Explorer tool from the following link:

http://www.sysinternals.com/ntw2k/freeware/procexp.shtml

2. Double click the "procexp.exe" file to open it, and highlight the
process Explorer.exe at the process Window
3. Click the View Dlls icon on the toolbar. You also can press "Ctrl+D" to
switch to the DLL view.
4. Click File menu, and then choose Save As
5. Type a name to save this file, and send it to me.

I hope that the above information can be of assistance. If you have any
further questions or concerns, please don't hesitate to let me know.


Have a nice day!

Best Regards,

Jenny Wu
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
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Any input or comments in this thread are highly appreciated.
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