Re: Cannot get IMAP to work
- From: "Gregg Hill" <bogus@xxxxxxxxxxx>
- Date: Tue, 19 Jul 2005 00:13:44 -0700
Bill,
Thank you so much for the help on this problem. Turning on the logging
enabled me to find this article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;296387. Although it
is for the POP3 service, the problem was identical.
I used the second resolution method, because the names did NOT match:
Verify that the Mailbox Alias value and the User Logon Name (Pre-Windows
2000) value match (if they do not, change them so that they do match): 1. In
Active Directory Users and Computers, right-click the user account that you
want to modify, and then click Properties.
2. On the Account tab, note the value in the User Logon Name
(PreWindows 2000) box, which is the logon name or the samAccountName
attribute.
3. On the Exchange General tab, note the value in the Alias box, which
is the mailbox alias or the mailNickName attribute
All names match, and accounts now work!
THANK YOU!
Gregg Hill
""Bill Peng [MSFT]"" <v-bpeng@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:Biye4o1iFHA.588@xxxxxxxxxxxxxxxxxxxxxxxx
> Hi Gregg,
>
> Thank you for the update.
>
> It seems to be an odd issue and will you please do one more test?
>
> 1. Use Add User Wizard to create another user for test.
> 2. Make suer the user works fine with OWA and Outlook.
> 3. Create an Outlook Express account for the user using IMAP with the step
> I mentioned in the previous reply.
>
> Then, please let me know whether the problem persists.
>
> If the problem persists, please follow the steps below to collect some
> Event logs.
>
> 1. Open ESM.
> 2. Go to Servers/Servername.
> 3. Right click the Servername and click Properties.
> 4. Click Diagnostics Logging tab.
> 5. Choose IMAP4Svc from the services list.
> 6. In the right pane, change all items' Logging level to Maximum.
> 7. Click OK to save the change.
> 8. Restart IMAP4Svc and reproduce the problem.
> 9. Open Event Viewer and post all related logs here.
> 10. Undo the changes to Diagnostics Logging.
>
> I hope the above info helps and I look forward to your update.
>
> Regards,
>
> Bill Peng
> MCSE 2000, MCDBA, CCNP, CCDA
> Microsoft CSS Online Newsgroup Support
>
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>>Reply-To: "Gregg Hill" <bogus@xxxxxxxxxxx>
>>From: "Gregg Hill" <bogus@xxxxxxxxxxx>
>>References: <uzwKszJiFHA.3476@xxxxxxxxxxxxxxxxxxxx>
> <ud7Mo8aiFHA.3336@xxxxxxxxxxxxxxxxxxxx>
>>Subject: Re: Cannot get IMAP to work
>>Date: Fri, 15 Jul 2005 23:21:35 -0700
>>Lines: 88
>>X-Priority: 3
>>X-MSMail-Priority: Normal
>>X-Newsreader: Microsoft Outlook Express 6.00.2900.2527
>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2527
>>X-RFC2646: Format=Flowed; Original
>>Message-ID: <#ncWf6ciFHA.1412@xxxxxxxxxxxxxxxxxxxx>
>>Newsgroups: microsoft.public.windows.server.sbs
>>NNTP-Posting-Host: rrcs-67-52-120-182.west.biz.rr.com 67.52.120.182
>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:136212
>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>
>>Kevin,
>>
>>I have tried it from a LAN workstation, from the WAN, and from the server,
>>using the proper FQDN setup and doing what you suggested. It will not
>>connect. I assume that if it does not work from the server itself, it is
> not
>>going to work anywhere else. I tried the external FQDN on the LAN
>>workstation, the internal FQDN, and the NetBIOS name: all fail.
>>
>>I know it reaches the server, that is not the problem. It appears that it
>>somehow thinks my credentials are no good, but they work fine with OWA and
>>RPC over HTTP. I am a Domain Admin.
>>
>>Gregg Hill
>>
>>
>>"Kevin Weilbacher [SBS-MVP]" <kweilbacMVP@xxxxxxx> wrote in message
>>news:ud7Mo8aiFHA.3336@xxxxxxxxxxxxxxxxxxxxxxx
>>> Gregg, are you trying to run OE from a workstation that's connected
>>> locally to the SBS network, and grab email off the server via IMAP? If
> so,
>>> try changing the server name to point to the internal name of your
>>> server
>>> (eg: servername.local)
>>>
>>> I just did a test and it worked just fine to my SBS server.
>>>
>>> --
>>> Kevin Weilbacher [SBS-MVP]
>>> "The days pass by so quickly now, the nights are seldom long"
>>>
>>>
>>> "Gregg Hill" <bogus@xxxxxxxxxxx> wrote in message
>>> news:uzwKszJiFHA.3476@xxxxxxxxxxxxxxxxxxxxxxx
>>>> Hello!
>>>>
>>>> I have SBS 2003 SP1 Premium, but no ISA installed yet. Email works fine
>>>> for Exchange and OWA, but I cannot get a connection using IMAP. The
>>>> service is set to Automatic and it is started.
>>>>
>>>> The server is behind a hardware firewall that forwards port 143 TCP to
>>>> the server, I have run the CEICW and added port 143 TCP, and I can
> Telnet
>>>> from the WAN or LAN to port 143 on the server. I tried this with
>>>> Outlook
>>>> Express on my workstation and on the server itself. Neither one works.
>>>>
>>>> I get this error when I try to connect (I added the xxx to mask my
> domain
>>>> in this post):
>>>>
>>>> Configuration:
>>>> Account: mail.hillxxx.net
>>>> Server: mail.hillxxx.net
>>>> User name: gregghill
>>>> Protocol: IMAP
>>>> Port: 143
>>>> Secure(SSL): 0
>>>> Code: 800cccd1
>>>>
>>>> There are no errors in Event Viewer.
>>>>
>>>> I have tried several suggestions found while Googling, including using
>>>> "ntDomain\ntUserName\ExchangeAlias" as the account name (with my info
>>>> in
>>>> there, of course!). If I use any variation of that suggestion
>>>> (hillxxx/gregghill/gregghill, hillxxx/gregg hill/gregg hill,
>>>> hillxxx/gregg hill/gregghill, or hillxxx/gregghill/gregg hill), I get
> the
>>>> same error:
>>>>
>>>> Logon failure: unknown user name or bad password.
>>>>
>>>> Configuration:
>>>> Account: mail.hillxxx.net
>>>> Server: mail.hillxxx.net
>>>> User name: hillxxx/gregghill/gregghill
>>>> Protocol: IMAP
>>>> Port: 143
>>>> Secure(SSL): 0
>>>> Code: 800cccd1
>>>>
>>>> The answer is hiding from me!
>>>>
>>>> Any ideas on why IMAP fails?
>>>>
>>>> Thank you for your time!
>>>>
>>>> Gregg Hill
>>>>
>>>
>>>
>>>
>>
>>
>>
>>
>
.
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