RE: No password expiration message/Can't change password
- From: v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]")
- Date: Tue, 19 Jul 2005 04:05:04 GMT
Hi,
Welcome to our SBS newsgroup.
Issue description:
============
According to your description, I understand that you encountered some
problem in changing password on outlook 2003.
Analyzing and suggestions:
=============
Generally speaking, the clients who are running Outlook and are not part of
a Windows Domain will not receive the password expiration notification due
to not logging on to a domain. This is an expected behavior. we did have a
hotfix for this issue, but it only apply to outlook with RPC and HTTP, not
for local users; does your issue occur on remote user only? You can refer
to following KB article for detailed information:
883634 A remote procedure call returns an incorrect error message to an
http://support.microsoft.com/?id=883634
895276 When you use Outlook 2003 to connect to your Exchange server mailbox
by
http://support.microsoft.com/?id=895276
833734 FIX: You experience various problems when you use the Password Change
http://support.microsoft.com/?id=833734
Also as I know, this hotfix is also included in Windows 2003 SP1 which is
part of SBS 2003 SP1. You can apply the SBS 2003 SP1 to resolve this issue.
At your convenience, I would like to give you some link to help you install
SBS 2003 SP1, if you have not installed it.
Follow the steps outlined in these documents to install the important
updates included with Service Pack 1 for Windows Small Business Server 2003
from CD.
http://www.microsoft.com/downloads/details.aspx?FamilyID=d56a7675-27c1-445b-
a61f-007a30852ac6&DisplayLang=en
Steps for installing Service Pack 1 for Windows Small Business Server 2003
from the Web.
http://www.microsoft.com/downloads/details.aspx?FamilyId=B6F8A4C0-B707-4161-
ADEB-44F1B756119F&displaylang=en
See how to install the Premium Technologies components of Windows Small
Business Server with SP1 Premium Edition.
http://download.microsoft.com/download/1/0/5/105c4aee-f2b4-4494-adcc-4c36084
76c4a/PremiumInstallSteps.htm
If the issue still exists, please kindly let me know, and check your event
view to see if there are any error events, and paste them to newsgroup.
More info:
297121 Using the Change Password feature with Outlook Web Access
http://support.microsoft.com/?id=297121
327134 How to use the Change Password feature in Outlook Web Access
http://support.microsoft.com/?id=327134
I appreciate your taking the time to perform the tests, if you have any
further concerns, please let me know. I am here waiting for your updates.
Best regards,
Charles Yang (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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