Re: OMA not working - any pointers?



Hi Jason,

SPV is connecting via GPRS to the URL: https://ourserver.ourdomain.co.uk/oma

Therefore it is outside the firewall [ISA2004]

Same device worked 100% connecting to an alternative SBS2003 Standard
installation...

Cheers,


David



"Jason Miller" <jason@xxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:%23KfI8E7iFHA.3436@xxxxxxxxxxxxxxxxxxxxxxx
> David,
>
> how are you connecting this 5600? USB or OTA (over the air, via wireless
> provider).
>
> Inside firewall, or from outside?
>
> Not sure that I'm able to decipher a meaning or interpret what's going on.
> I'm personally having some issues connecting my smartphone to SBS pe sp1
> w/isa2004 from inside my network - but that's firewall related, not OMA.
>
> maybe you've got a device issue. have you a different mobile device to
> test with?
>
> JM
>
>
>
> "David Elders" <david_elders@xxxxxxxxxxxxxxxxxx> wrote in message
> news:%23xtPek6iFHA.3064@xxxxxxxxxxxxxxxxxxxxxxx
>> Hi all,
>>
>> SBS 2003 Premium [SP1 with ISA 2004]
>> 2 x NICs
>> CEICW set-up to allow RWW, OWA and Outlook Mobile Access - wizard ran
>> fine
>>
>> We have the following ports forwarded from our external broadband router
>> to our SBS Server:
>> 1723 - PPTP VPN
>> 4125 - Remote Web Workplace
>> 443 - Outlook Web Access
>>
>> On attempting to connect from a Windows Mobile 2003 device [Orange SPV
>> C500 here in the UK - I believe this is the Audiovox SMT 5600 in the
>> States] we get an error on the device of
>>
>> "A System error has occurred while processing your request. Please try
>> again. If the problem persists, contact your administrator."
>>
>> On the Server itself, we get the following error in the Event Log:
>>
>> Event Type: Error
>>
>> Event Source: MSExchangeOMA
>>
>> Event Category: (1000)
>>
>> Event ID: 1503
>>
>> Date: 18/07/2005
>>
>> Time: 15:40:00
>>
>> User: N/A
>>
>> Computer: AKDSERVER
>>
>> Description:
>>
>> An unknown error occurred while processing the current request:
>>
>> Message: Index was out of range. Must be non-negative and less than the
>> size of the collection.
>>
>> Parameter name: startIndex
>>
>> Source: mscorlib
>>
>> Stack trace:
>>
>> at System.Globalization.CompareInfo.IndexOfString(Void* pSortingTable,
>> Int32 win32LCID, String source, String value, Int32 startIndex, Int32
>> count, Int32 options)
>>
>> at System.Globalization.CompareInfo.IndexOf(String source, String
>> value, Int32 startIndex)
>>
>> at
>> Microsoft.Exchange.OMA.Preferencing.AdUserObject.get_globalWirelessEnable()
>>
>> at
>> Microsoft.Exchange.OMA.Preferencing.AdUserObject.get_UserIsWirelesslyEnabled()
>>
>> at
>> Microsoft.Exchange.OMA.Preferencing.OmaUserInfo.get_UserIsWirelesslyEnabled()
>>
>> at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
>> sender, EventArgs e)
>>
>>
>>
>> Message: Exception of type
>> Microsoft.Exchange.OMA.DataProviderInterface.ProviderException was
>> thrown.
>>
>> EventMessage:
>>
>> UserMessage: A System error has occurred while processing your request.
>> Please try again. If the problem persists, contact your administrator.
>>
>> Source: Microsoft.Exchange.OMA.UserInterface
>>
>> Stack trace:
>>
>> at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
>> sender, EventArgs e)
>>
>> at System.Web.SessionState.SessionStateModule.RaiseOnStart(EventArgs e)
>>
>> at System.Web.SessionState.SessionStateModule.CompleteAcquireState()
>>
>> at System.Web.SessionState.SessionStateModule.BeginAcquireState(Object
>> source, EventArgs e, AsyncCallback cb, Object extraData)
>>
>> at
>> System.Web.AsyncEventExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
>>
>> at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
>> completedSynchronously)
>>
>>
>>
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>>
>>
>>
>> Remote Web Workplace and Outlook Web Access work flawlessly however from
>> external clients - we're using the following URL's for these:
>>
>>
>>
>> RWW - https://ourserver.ourdomain.co.uk/remote
>>
>> OWA - https://ourserver.ourdomain.co.uk/exchange
>>
>>
>>
>> When we ran the CEICW we specified ourserver.ourdomain.co.uk as the
>> certificate details. We have a DNS A record pointing at our external
>> broadband IP address accordingly.
>>
>>
>>
>> Have so far looked at the following KB articles without getting any
>> further forward:
>>
>> Q898131, Q817379, Q817311 and Q842119
>>
>>
>>
>> Only one that looked promising really was 898131 but made the changes and
>> no improvement.
>>
>>
>>
>> Also had a look at the Server Certificate assigned to the Default Web
>> Site in IIS - its reporting 'publishing.ourdomain.local' instead of the
>> 'ourserver.ourdomain.co.uk' that we would have expected - is this
>> relevant?
>>
>>
>>
>> Thanks in advance for any and all assistance in this matter.
>>
>>
>>
>> Cheers,
>>
>>
>>
>>
>>
>>
>> David
>>
>>
>
>


.



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