OMA not working - any pointers?
- From: "David Elders" <david_elders@xxxxxxxxxxxxxxxxxx>
- Date: Mon, 18 Jul 2005 15:58:09 +0100
Hi all,
SBS 2003 Premium [SP1 with ISA 2004]
2 x NICs
CEICW set-up to allow RWW, OWA and Outlook Mobile Access - wizard ran fine
We have the following ports forwarded from our external broadband router to
our SBS Server:
1723 - PPTP VPN
4125 - Remote Web Workplace
443 - Outlook Web Access
On attempting to connect from a Windows Mobile 2003 device [Orange SPV C500
here in the UK - I believe this is the Audiovox SMT 5600 in the States] we
get an error on the device of
"A System error has occurred while processing your request. Please try
again. If the problem persists, contact your administrator."
On the Server itself, we get the following error in the Event Log:
Event Type: Error
Event Source: MSExchangeOMA
Event Category: (1000)
Event ID: 1503
Date: 18/07/2005
Time: 15:40:00
User: N/A
Computer: AKDSERVER
Description:
An unknown error occurred while processing the current request:
Message: Index was out of range. Must be non-negative and less than the
size of the collection.
Parameter name: startIndex
Source: mscorlib
Stack trace:
at System.Globalization.CompareInfo.IndexOfString(Void* pSortingTable,
Int32 win32LCID, String source, String value, Int32 startIndex, Int32 count,
Int32 options)
at System.Globalization.CompareInfo.IndexOf(String source, String value,
Int32 startIndex)
at
Microsoft.Exchange.OMA.Preferencing.AdUserObject.get_globalWirelessEnable()
at
Microsoft.Exchange.OMA.Preferencing.AdUserObject.get_UserIsWirelesslyEnabled()
at
Microsoft.Exchange.OMA.Preferencing.OmaUserInfo.get_UserIsWirelesslyEnabled()
at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
sender, EventArgs e)
Message: Exception of type
Microsoft.Exchange.OMA.DataProviderInterface.ProviderException was thrown.
EventMessage:
UserMessage: A System error has occurred while processing your request.
Please try again. If the problem persists, contact your administrator.
Source: Microsoft.Exchange.OMA.UserInterface
Stack trace:
at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
sender, EventArgs e)
at System.Web.SessionState.SessionStateModule.RaiseOnStart(EventArgs e)
at System.Web.SessionState.SessionStateModule.CompleteAcquireState()
at System.Web.SessionState.SessionStateModule.BeginAcquireState(Object
source, EventArgs e, AsyncCallback cb, Object extraData)
at
System.Web.AsyncEventExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
completedSynchronously)
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Remote Web Workplace and Outlook Web Access work flawlessly however from
external clients - we're using the following URL's for these:
RWW - https://ourserver.ourdomain.co.uk/remote
OWA - https://ourserver.ourdomain.co.uk/exchange
When we ran the CEICW we specified ourserver.ourdomain.co.uk as the
certificate details. We have a DNS A record pointing at our external
broadband IP address accordingly.
Have so far looked at the following KB articles without getting any further
forward:
Q898131, Q817379, Q817311 and Q842119
Only one that looked promising really was 898131 but made the changes and no
improvement.
Also had a look at the Server Certificate assigned to the Default Web Site
in IIS - its reporting 'publishing.ourdomain.local' instead of the
'ourserver.ourdomain.co.uk' that we would have expected - is this relevant?
Thanks in advance for any and all assistance in this matter.
Cheers,
David
.
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