RE: Connecting to resources over a SBS 2003 VPN
- From: v-edtian@xxxxxxxxxxxxxxxxxxxx (Edward Tian)
- Date: Mon, 18 Jul 2005 09:31:40 GMT
Hi Neil:
Thank you for posting here.
>From your description, the remote client can establish the VPN tunnel
successfully, but won't be able to access the shared resources from the
internal network. If I am off-base, please feel free to let me know.
To narrow down the issue, I'd like to check the following information:
1. Do you have your ISA server installed? If so, which version do you
install? ISA2000 or ISA2004?
Is SBS 2003 SP1 applied? This is a known bug for Windows 2003 SP1+ISA
server 2000. In this scenario, the VPN tunnel can be established but no
traffic can go through. You can try the resolution in the article below:
897651 VPN clients can no longer access internal resources after you
install Windows Server 2003 Service Pack 1 on a computer that is running
ISA Server 2000:
http://support.microsoft.com/?id=897651
Note: According to the article, we should not only obtain the Hotfix but
also modify the registry.
If there is no ISA installed, the problem could be related to the routing
table. Use 'route print' command to collect the routing information from
both the server and the VPN client and then paste the result to me for
further analysis.
2. Have you added this remote client to the domain?
3. Can the problem be reproduced on all the remote clients or just one?
4. Can you ping the internal IP address of the server from your remote
client? You can try twice by using the IP address and the server name.
5. Can internal users access the other resources which remote user can't
access? Can internal users see all computers (server and all PCs) from My
Network Places?
6. Once the VPN connection is made, run ''ipconfig/all'' result on the VPN
client and paste the result to me at your convenience.
7. Can the remote client access the other shares from using the command
\\computername\sharefolder?
Hope it helps, please do let me know the result of the steps above, I look
forward to hearing from you.
If you have anything unclear, please feel free to let me know, I am glad to
be of the assistance.
Have a nice day, Neil!
Best Regards
Edward Tian(MSFT)
Microsoft CSS Online Newsgroup Support
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