Re: Got FAX to work again but Lost Inbound option
- From: "Andre" <nomade1999@xxxxxxxxxxx>
- Date: Mon, 11 Jul 2005 18:13:12 +1000
Charles,
Thanks for the info,
I have found the 3 files at the specified subdirectory.
Unfortunatly the first one did not register properly as the other 2 did.
I already have SP1 installed as well as ISA2004
Can you give me the detailed steps about how to
> reinstall WSS on SBS 2003 SP1
Thanks
Andre
""Charles Yang [MSFT]"" <v-chayan@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:O%23oZOAehFHA.1336@xxxxxxxxxxxxxxxxxxxxxxxx
> Hi Andre,
>
> Welcome to our SBS newsgroup.
>
> Problem description:
>
> As I understand, the problem is that the ''Store in document library''
> option is not available under Fax '' Incoming Routing '' Global Methods.
> If
> I'm off base, please do let me know.
>
> Analyzing:
>
> WSS is installed by the Intranet Setup component. Technically speaking, if
> Shared Fax Service is installed, the Incoming Faxes document library is
> created during the Intranet Setup process. You can then select to route
> incoming faxes to this document library as part of configuring the Shared
> Fax Service.
>
> Suggestions:
>
> According to the problem symbol, it is either that certain DLLs are not
> existing or not registered. At this point, I'd like to give the following
> action plan:
>
> 1. Check the WSS Fax Extension files. The following DLLs should be stored
> in the folder '' C:\Program Files\Microsoft Windows Small Business
> Server\Client Experience\FaxRouteExt'':
>
> " sbsfaxrouteext.dll
> " sbsfaxroutesnapin.dll
> " sbssharepoint.dll
>
> If they're there, please bring up a command console (CMD) and run the
> following commands:
>
> cd /d C:\Program Files\Microsoft Windows Small Business Server\Client
> Experience\FaxRouteExt ; this will lead us to the folder directly.
>
> Regsvr32 sbsfaxroutesnapin.dll
>
> Regsvr32 sbssharepoint.dll
>
> Regsvr32 sbsfaxrouteext.dll
>
>
> 2. If these 3 DLL are not in that folder or the re-registering doesn't
> solve the problem, please reinstall WSS component by following the steps
> below, make sure that you have not applied the SBS SP1, if you have
> applied
> the SBS SP1, please tell us, we will give you detailed steps about how to
> reinstall WSS on SBS 2003 SP1:
>
> A. Access Add/Remove Programs.
> B. Highlight ''Windows Small Business Server 2003'' and click
> ''Change/Remove''.
> C. Proceed to the ''Component Selection'' section, switch ''Action'' to
> ''Maintenance'' for ''Server Tools'', and then switch the option for
> ''Intranet'' and "Fax services" to Reinstall.
> D. Click Next to initialize the reinstallation process. You will prompted
> to insert Disc 3.
> E. Check if the problem is resolved after the reinstallation.
>
> I appreciate your understanding and taking time to perform tests, in the
> meantime, if you have any concerns, please let me know. I am glad to help
> you.
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
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