RE: RWW Full screen mode error



Hi Timothy,

Welcome to our SBS newsgroup.

According to your description, it seems that you encountered a problem when
connecting to internal clients from remote laptop via RWW.

Based on my research, this error might relate with resolution issue. You
can refer to my suggestions below:

Method 1:

In the RWW, on the computer selection page, click "Optional Settings" and
switch the screen size from "Full screen" to a different resolution. Of the
list of available resolutions, the highest is 1600*1200.

Method 2:

You can lower the resolution on the computer (that you login to RWW with)
to
less than 1600x1200.

Hope the above information helpful. I am sorry for any inconvenience in
this issue, if you have any further concerns, please let me know. I am glad
to be of assistance.

Best regards,

Charles Yang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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