Re: WSS errors and SP install issues........


"Jerry zhao (MSFT)" <v-jerryz@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:CBbCa7FgFHA.3632@xxxxxxxxxxxxxxxxxxxxxxxx
> Hi Markus,
>
> Thank you for the post.
>
> From the description, I understand that your issue is that you can not
> install the Windows 2003 SP1 and got the following error. If I'm off base,
> please let me know.
>
> Event Type: Error
> Event Source: Windows SharePoint Services 2.0
> Event Category: None
> Event ID: 1000
> Date: 25/03/2004
> Time: 21:49:01
> User: N/A
> Computer: SERVER
> Description:
> #50070: Unable to connect to the database STS_Config on SERVER\SharePoint.
> Check the database connection information and make sure that the database
> server is running.
>
> As for your scenario, I would like to collect the following information
> first:
>
> 1. What is the version of the SBS server? Have you updated the sharepoint
> instance to the SQL instance?
******I have installed all the service packs and updates available EXCEPT,
W2K3 SP1
#1
>
> 2. In the service console, check if the MSSQL$SHAREPOINT service is
> started. If not, make sure the start type of this service is automatic,
> then try to start the service, see how things go from there.

****It is set to automatic. When I manually start it, I get the error that
it started and immediately stopped
#2
>
> 3. Please check the following log files to see if any error occurs during
> installing the windows 2003 SP1:
> \Program Files\Microsoft Integration\Microsoft Small Business Server
> 2003\Logs
>
> ¡¤ Errorlog.txt
>
> ¡¤ Eventlog.txt
>
> ¡¤ Setup.log
>
> ¡¤ MSI Logs
>
> Please also check the file C:\Windows\svcpack.log.

****
****
In the SVCpack log, I have the following items:

678.656: DoInstallation:RunInfProcesses for ProcessesToRun Failed
678.656: Service Pack 1 Setup encountered an error: An error in updating
your system has occurred.
691.375: Unregistration of sprecovr successful
691.391: An error in updating your system has occurred.

Select 'OK' to undo the changes that have been made.
721.625: Message displayed to the user: An error in updating your system has
occurred.

Select 'OK' to undo the changes that have been made.
721.625: User Input: OK
721.625: Starting process:
C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u -z
1046.922: Software Update Rollback has completed with return code 0xbc2.
This rollback requires a reboot.
1046.922: Service Pack 1 installation did not complete.

Windows Server 2003 has been partially updated and may not work properly.
1051.672: Message displayed to the user: Service Pack 1 installation did not
complete.

Windows Server 2003 has been partially updated and may not work properly.
1051.672: User Input: OK
1051.672: Update.exe extended error code = 0xf070
1051.672: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
Shutdown Initiated in Self Extractor
*****
I also have these errors in the log:
234.672: Service Pack 1 Setup encountered an error: The update.ver file is
not correct.
234.672: Service Pack 1 Setup encountered an error: The update.ver file is
not correct.
234.735: Service Pack 1 Setup encountered an error: The update.ver file is
not correct.
234.735: Service Pack 1 Setup encountered an error: The update.ver file is
not correct.
234.781: Service Pack 1 Setup encountered an error: The update.ver file is
not correct.

*****
This log is dated 7/1 (when I did the update attempt)


--This is the errorlog.txt (dated as of the original install)
**There seem to be some errors in here.... ?

[02/18/05,18:08:53] setup.exe: [2] ISetupComponent had an InstallProblem
while trying to set install action override: Microsoft Exchange Messaging
and Collaboration Services
[02/18/05,18:08:53] setup.exe: [2] ISetupComponent had an InstallProblem
while trying to set install action override: Microsoft Exchange System
Management Tools
[02/18/05,18:08:53] setup.exe: [2] ISetupComponent had an InstallProblem
while trying to set install action override: Microsoft Exchange Domain
Preparation
[02/18/05,18:08:53] setup.exe: [2] ISetupComponent had an InstallProblem
while trying to set install action override: Microsoft Exchange Forest
Preparation
[02/18/05,18:08:53] setup.exe: [2] Could not set IR_MAINT on component:
Updating Configuration
[02/18/05,18:11:22] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
[02/18/05,18:18:46] Microsoft Integration: [2]
ISetupDataFile::GetPropertyValue() failed for account information in
ISetupManager::LoadPersistantComponentData(): filename = C:\Documents and
Settings\Administrator\Local Settings\Temp\SIT14479.tmp\REBOOT.INI,
component ID =
{829300FF-C155-11D2-92EF-00C04F79F1A8}\{DC3074B0-7DE8-43C5-B907-E9100CB5FFF2},
property name = (null)
[02/18/05,18:18:46] Microsoft Integration: [2]
ISetupDataFile::GetPropertyValue() failed for account information in
ISetupManager::LoadPersistantComponentData(): filename = C:\Documents and
Settings\Administrator\Local Settings\Temp\SIT14479.tmp\REBOOT.INI,
component ID =
{829300FF-C155-11D2-92EF-00C04F79F1A8}\{F333D98A-C152-11D2-92EF-00C04F79F1A8},
property name = (null)
[02/18/05,18:18:46] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{685BC054-BB6F-46DB-8DB2-C2DB17DE3E8F}\{1F3267B2-721A-49E5-B688-3A10B81C0A8D},
action id = 2
[02/18/05,18:18:46] setup.exe: [2] ISetupManager::AddGlobalCustomProperty
failed in ISetupManager::LoadPersistantData()
({df8ff64a-1967-4871-9e32-ca2f819bab81})
[02/18/05,18:18:46] setup.exe: [2] ISetupManager::AddGlobalCustomProperty
failed in ISetupManager::LoadPersistantData()
({c248d3e3-632d-4435-888a-83035c144737})
[02/18/05,18:20:00] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[02/18/05,18:20:00] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[02/18/05,18:20:37] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[02/18/05,18:23:16] Server Configuration: [2] Admin: Couldn't get group
container for [LDAP://CN=Internet Users,OU=Security
Groups,OU=MyBusiness,DC=hayes,DC=local]
[02/18/05,18:23:16] Server Configuration: [2] Admin: Couldn't get group
container for [LDAP://CN=Internet Users,OU=Security
Groups,OU=MyBusiness,DC=hayes,DC=local]
[02/18/05,18:23:16] Server Configuration: [2] Admin: Couldn't get group
container for [LDAP://CN=Internet Users,OU=Security
Groups,OU=MyBusiness,DC=hayes,DC=local]
[02/18/05,18:23:16] Server Configuration: [2] Admin: Couldn't get group
container for [LDAP://CN=Internet Users,OU=Security
Groups,OU=MyBusiness,DC=hayes,DC=local]
[02/18/05,18:41:43] Monitoring: [2] The instance ID in monitoring reg key is
bogus, deleting...
[02/18/05,18:41:43] Monitoring: [2]
RegOpenKeyEx(Software\Microsoft\Microsoft SQL Server) failed with 80070002
[02/18/05,18:42:34] Intranet: [2] Failed to get version regkey in
CClientX::HrGetSTSVersion. This is a clean install of ClientX.

[02/18/05,18:45:44] Client Deployment: [2] Failed to set DACL to C:\Program
Files\Microsoft Windows Small Business Server\ClientSetup\Clients [1]
[02/18/05,18:45:44] Client Deployment: [2] Failed to set DACL to
C:\ClientApps [1]
[02/18/05,18:50:15] Fax Services: [2] Fax Component: _StopService failed
after HrRegisterFaxRtExt. Setup continuable. hr= [80070426]

[02/18/05,18:52:39] Intranet: [2] Failed to get version regkey in
CClientX::HrGetSTSVersion. This is a clean install of ClientX.

[02/18/05,19:47:50] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{63ECC03C-3D58-4074-903D-E80CFC5BDC25}
[02/18/05,18:08:53] setup.exe: [2] ISetupComponent had an InstallProblem
while trying to set install action override: Microsoft Exchange Messaging
and Collaboration Services
[02/18/05,18:08:53] setup.exe: [2] ISetupComponent had an InstallProblem
while trying to set install action override: Microsoft Exchange System
Management Tools
[02/18/05,18:08:53] setup.exe: [2] ISetupComponent had an InstallProblem
while trying to set install action override: Microsoft Exchange Domain
Preparation
[02/18/05,18:08:53] setup.exe: [2] ISetupComponent had an InstallProblem
while trying to set install action override: Microsoft Exchange Forest
Preparation
[02/18/05,18:08:53] setup.exe: [2] Could not set IR_MAINT on component:
Updating Configuration
[02/18/05,18:11:22] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
[02/18/05,18:18:46] Microsoft Integration: [2]
ISetupDataFile::GetPropertyValue() failed for account information in
ISetupManager::LoadPersistantComponentData(): filename = C:\Documents and
Settings\Administrator\Local Settings\Temp\SIT14479.tmp\REBOOT.INI,
component ID =
{829300FF-C155-11D2-92EF-00C04F79F1A8}\{DC3074B0-7DE8-43C5-B907-E9100CB5FFF2},
property name = (null)
[02/18/05,18:18:46] Microsoft Integration: [2]
ISetupDataFile::GetPropertyValue() failed for account information in
ISetupManager::LoadPersistantComponentData(): filename = C:\Documents and
Settings\Administrator\Local Settings\Temp\SIT14479.tmp\REBOOT.INI,
component ID =
{829300FF-C155-11D2-92EF-00C04F79F1A8}\{F333D98A-C152-11D2-92EF-00C04F79F1A8},
property name = (null)
[02/18/05,18:18:46] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{685BC054-BB6F-46DB-8DB2-C2DB17DE3E8F}\{1F3267B2-721A-49E5-B688-3A10B81C0A8D},
action id = 2
[02/18/05,18:18:46] setup.exe: [2] ISetupManager::AddGlobalCustomProperty
failed in ISetupManager::LoadPersistantData()
({df8ff64a-1967-4871-9e32-ca2f819bab81})
[02/18/05,18:18:46] setup.exe: [2] ISetupManager::AddGlobalCustomProperty
failed in ISetupManager::LoadPersistantData()
({c248d3e3-632d-4435-888a-83035c144737})
[02/18/05,18:20:00] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[02/18/05,18:20:00] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[02/18/05,18:20:37] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[02/18/05,19:51:36] Microsoft Integration: [2]
ISetupDataFile::GetPropertyValue() failed for account information in
ISetupManager::LoadPersistantComponentData(): filename = C:\Program
Files\Microsoft Integration\Windows Small Business Server 2003\REBOOT.INI,
component ID =
{829300FF-C155-11D2-92EF-00C04F79F1A8}\{DC3074B0-7DE8-43C5-B907-E9100CB5FFF2},
property name = (null)
[02/18/05,19:51:36] Microsoft Integration: [2]
ISetupDataFile::GetPropertyValue() failed for account information in
ISetupManager::LoadPersistantComponentData(): filename = C:\Program
Files\Microsoft Integration\Windows Small Business Server 2003\REBOOT.INI,
component ID =
{829300FF-C155-11D2-92EF-00C04F79F1A8}\{F333D98A-C152-11D2-92EF-00C04F79F1A8},
property name = (null)
[02/18/05,19:51:36] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{1E4B415E-4CEC-44EB-B90F-A7B3F04C8A6D}, action id = 2
[02/18/05,19:51:36] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}, action id = 2
[02/18/05,19:51:36] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{EC4C6AFB-8B58-47AB-9CF0-6B18DD37872C},
action id = 2
[02/18/05,19:51:36] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{3340494C-2141-4DF3-9041-7504795CDF9D},
action id = 2
[02/18/05,19:51:36] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{3585A6C7-38E7-4B4E-93A6-851C83F51B49},
action id = 2
[02/18/05,19:51:36] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{54AB0622-F0EC-4E5E-AD73-22A7606EC8E7},
action id = 2
[02/18/05,19:51:36] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{0842297C-8833-450E-9385-08F822AC872E},
action id = 2
[02/18/05,19:51:36] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{0842297C-8833-450E-9385-08F822AC872E}\{F0BC581E-B500-4BFD-9B70-6A675CFCEA92},
action id = 2
[02/18/05,19:51:36] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{0842297C-8833-450E-9385-08F822AC872E}\{3E8E2F1F-C54D-4C0D-9516-1843DC5D9CB3},
action id = 2
[02/18/05,19:51:36] setup.exe: [2] ISetupManager::AddGlobalCustomProperty
failed in ISetupManager::LoadPersistantData()
({df8ff64a-1967-4871-9e32-ca2f819bab81})
[02/18/05,19:51:36] setup.exe: [2] ISetupManager::AddGlobalCustomProperty
failed in ISetupManager::LoadPersistantData()
({c248d3e3-632d-4435-888a-83035c144737})



>
> 4. When you access the companyweb, will you get any error message?

****No

> 5. Please also check the monitoring site. Open ''Server management'',
> click
> ''Monitoring and Reporting'' in the left panel. Can you see the monitoring
> page in the right panel?
>
*** When I try to setup monitoring, it fails... says only that it "An error
occured while running the wizard".. and nothing is setup..
So, no I cannot see the monitoring page.


> Meanwhile, some customers report the same problem. After they installed
> the
> Backup Exec 9.1, their SharePoint site could fail. Even uninstall the
> Backup Exec program, Companyweb still fails to load. This may be due to
> the
> fact that Backup Exec makes some changes to SQL instances which may
> conflict with the SBS original settings.

****Backup exec not installed
>
> For the Companyweb site, I would like to suggest you completely reinstall
> the SharePoint site components of SBS 2003. Please refer to the following
> KB article for the detailed steps to reinstall the SharePoint site in SBS
> 2003.
>
> 829114 How to remove and how to install the Windows Small Business Server
> 2003 SharePoint Services Companyweb Web site
> http://support.microsoft.com/?id=829114
>
> As for the WSS service pack, you can check the files version to see if the
> SP has been installed. For detail information, you can refer to the
> following information:
>
> Description of Windows SharePoint Services Service Pack 1
> http://support.microsoft.com/?id=841876

I appear to have thelatest version of the files in question

>
> If you encounter any difficulties or have any concerns, feel free to let
> me
> know. I look forward to your update.
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
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> rights.
>
>
>


.

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