RE: Can't access the companyweb fra clients
- From: Thomas <Thomas@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 4 Jul 2005 01:55:02 -0700
Hello Brandy
I have tried what you wrote, but with no success. I still can't access the
companyweb from client computers. To answer you questions:
1. Does this issue happen to some clients or all of them?
It happens on all of them, but not at the same time. Some times it is just
on one pc, sometiomes it is on all of them. Sometimes it helps to deactive
the wireless lan connection and active it again(we use a wireless lan in the
company!) but sometimes it doesn't help.
> 2. What is the full content of the error message shown to you when you
> failed to access companyweb?
It is the standard page. This website is not available.....
> 3. Open IE, Tools, Internet Options, Advanced tab, uncheck the box Show
> friendly HTTP error messages. Reproduce the issue, and paste the full
> content of the error message to the Newsgroup.
When I do this there is no error message. IE is just blank.
> 4. Does the error ID 1000 happen frequently?
No, it hasn't happend since.
> 5. Can you access http://companyweb from server console?
Yes.
I can access files on the server and the page "Welcome to windows small
business server 2003" with the links to "My company's internal web site".
"network configuration wizard", "Remote web workplace" and "Information and
Answers"
Hope you can help.
best regards
Thomas
""Brandy Nee [MSFT]"" wrote:
> Hello Thomas,
>
> Thank you for posting to the SBS Newsgroup.
>
> I understand that you cannot access companyweb by using client account from
> LAN, it only works when you using administrator account. If I have
> misunderstood your issue, please let me know.
>
> Please clear the server and client IE cache to see whether it works:
>
> 1) Clear the IIS server files
>
> a. On the server, go to %windows%\IIS Temporary Compressed Files directory.
>
> b. Select all of the content in this directory and delete it.
>
> 2) If you have ISA installed on the SBS server, take the following steps to
> clear the ISA cache:
>
> a. Stop the Web Proxy service.
>
> b. Locate the Urlcache folder.
>
> c. From the multiple files in this folder, locate the *.cdat file in this
> folder.
>
> d. Delete the *.cdat file.
>
> e. Start the Web Proxy service.
>
> f. Go to a command prompt, run "iisreset".
>
> 3) Clear the client IE cache
>
> a. Go to Tools -> Internet Options, General tab.
>
> b. Select Delete Files, check the box "Delete all offline content" and
> click OK to confirm that you want to delete the content.
>
> c. Check if the issue disappears.
>
> If the steps above do not work, please help to gather the following
> information:
>
> 1. Does this issue happen to some clients or all of them?
>
> 2. What is the full content of the error message shown to you when you
> failed to access companyweb?
>
> 3. Open IE, Tools, Internet Options, Advanced tab, uncheck the box Show
> friendly HTTP error messages. Reproduce the issue, and paste the full
> content of the error message to the Newsgroup.
>
> 4. Does the error ID 1000 happen frequently?
>
> 5. Can you access http://companyweb from server console?
>
> I am appreciated your time to perform the test and gather the information,
> am looking forward to hearing from you.
>
> Best regards,
>
> Brandy Nee
>
> Microsoft CSS Online Newsgroup Support
>
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