Re: Dell vs. SuperMicro: Reliabilty and parts availability

Tech-Archive recommends: Fix windows errors by optimizing your registry

One thing I can tell you about Dell is that they only promise to have server
parts for 5 years. I've got a PE 2400 that's turning 5 this month, and they
won't let me renew the support on it at any cost. After running flawlessly
for four years, this server had a hard drive and backplane fail within the
last 6 months, so they're probably not wrong.

I have 24x7 on my PE 2500 and 2600, and I've never had a part take over 4
hours unless I wanted it to (such as did not want to replace a failed drive
on a Sunday). That includes several weekend parts failures, including a
motherboard and raid controller at 9 PM on a Saturday.


"David F" <david@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:OLJTJlpeFHA.2736@xxxxxxxxxxxxxxxxxxxxxxx
> So I guess you have not had to deal with parts from them. True?
>
> Do you use their cases as well? The next post (wedor) had trouble with the
> power supplies.
>
> (I suspicion the problem with Dell is because the PowerEdge 2300 is well
> off warranty and parts are buried deep.)
>
> Thanks, David
>
>
> "Chad A. Gross [SBS MVP]" <chad.gross@xxxxxxxxxxxxxxxxxxxxxxx> wrote in
> message news:e5Crl3geFHA.688@xxxxxxxxxxxxxxxxxxxxxxx
>> David F wrote:
>>> Anyone have experience with these mfg for servers? Comments?
>>>
>>> I'm tired of dealing with Dell's way of delivering parts--sometimes
>>> slow, sometimes unreliable, often poor communication via India.
>>>
>>> If SuperMicro any better?
>>>
>>> Thanks, David
>>
>> I try to avoid Dell machines - just too many headaches. And I'm not a
>> big fan of HP either. We build our own servers and almost always use
>> SuperMicro motherboards - and they've been rock solid. I've never had a
>> single issue with a SuperMicro board.
>>
>> --
>>
>> Chad A. Gross - SBS MVP
>> SBS ROCKS!
>>
>> http://msmvps.com/cgross
>>
>
>


.

Quantcast