RE: Activesync fails on LAN

Hello Stuart,

Thank you for posting back.

>From your reply, it seems that this is not SSL related issue. Please see my
following suggestions:

1. Can you ping your server from PDA?

2. Collect the IIS log and send it to the Newsgroup :

a. Open IIS MMC, right click Default Web Site and then click Properties.

b. Click Website tab and then check Enable logging.

c. Stop the Default Website and rename the existing IIS log files under
C:\WINDOWS\system32\LogFiles.

d. Restart the Default Website and reproduce the problem.

e. Go to the following folder: C:\WINDOWS\system32\LogFiles.

f. Send me the log file to the Newsgroup.

3. Gather Device Log:

a. On the device, click Start, ActiveSync, Tools, Options, Server,
Advanced.

b. Minimize the keyboard.

c. Change the logging level to Brief or Verbose.

e. Close the Options dialog.

f. The log is saved in text format in the Windows\ActiveSync folder, for
example windows\ActiveSync\serverlog0.

4. Does OWA work well on your PDA?

I am appreciated your time and cooperation, am looking forward to hearing
from you.

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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