Re: Server Reboots everday at 1AM

I can't imagine that faulty RAM is causing it to fail at the same time every
day - with a pure ram issue, it'd be intermittent. If it's an app, that
could happen, but then you're back to my suggestion to figure out what's
happening at that time every day.

If you don't already have it, I'd get Open Manage Server Administrator and
install it (there's a new version - make sure you get that as prior versions
are not compatible with WS03 SP1). It'll log any messages from the embedded
server management, which could provide a clue if it's hardware. Click on
the Logs tab and look at the ESM log. Also, Dell will have a hardware
diagnostic available as a free download. I'd call them and ask a support
rep specifically which diag they recommend as they change often.

Personally, I would not spend any time troubleshooting hardware until I'd
gotten that hotfix from Microsoft, since the hotfix seems to be right on
point with the sympton. It'll be a quick install and there won't be any
charge.


"Paddy Ryan" <paddy@xxxxxxxx> wrote in message
news:eqv6ZxNeFHA.1612@xxxxxxxxxxxxxxxxxxxxxxx
> Thanks Dave,
>
> It is a Dell PowerEdge 2800 with 1 GB of RAM. But if I manage to find this
> memory test and it is still crashing every night at just before 1AM won't
> the memory test be interrupted by this?
>
>
>
> "Dave Nickason [SBS MVP]" <gwdibble@xxxxxxxxxxxxxxxxxxxxxx> wrote in
> message news:u3HcnkNeFHA.1040@xxxxxxxxxxxxxxxxxxxxxxx
>> I'd do the following, in this order:
>>
>> - see the article "You receive a "Stop 0x0000008e" error message
>> occasionally on a Windows Server 2003-based computer" at
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;883664. That
>> article describes the symptoms you're seeing and there's a hotfix.
>>
>> - Search support.microsoft.com for "0x0000008e" - there are about a half
>> dozen KBs for WS03 that might apply if the one above does not.
>>
>> - If this happens at the same time every day, I'd be looking at what
>> happens at that time - backup starting, AV signature files updating, etc.
>>
>> It's common for blue screen errors to be caused by RAM, as wedor says,
>> but it's hard to effectively test. You need to run a memory test from
>> the hardware manufacturer (or I believe MS offers one if you can find
>> it), but a short test will not be conclusive. I ran into this with Dell,
>> and they recommended at a minimum that I let the test run from Friday
>> night until Monday morning.
>>
>>
>> "Paddy Ryan" <paddy@xxxxxxxx> wrote in message
>> news:%23SA$52MeFHA.612@xxxxxxxxxxxxxxxxxxxxxxx
>>> Hi, for the last 4 days my SBS 2003 (not SP1) keeps crashing at about
>>> 12:54 AM.
>>>
>>> When I log onto the server in the morning it shows that it had a stop
>>> error and the event log has a User32 error:
>>> unexpected shutdown of this computer is: System Failure: Stop error
>>>
>>> Reason Code: 0x805000f
>>>
>>> Bug ID:
>>>
>>> Bugcheck String: 0x0000008e (0xc0000005, 0xf7271284, 0xf7696860,
>>> 0x00000000)
>>>
>>> Comment: 0x0000008e (0xc0000005, 0xf7271284, 0xf7696860, 0x00000000
>>>
>>>
>>>
>>> And also an event id 1001 at about the time it restarted says:
>>>
>>> The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e
>>> (0xc0000005, 0xf7271284, 0xf7696860, 0x00000000). A dump was saved in:
>>> C:\WINDOWS\MEMORY.DMP.
>>>
>>>
>>>
>>> There is nothing in the application log that shows anything out of the
>>> ordinary. The only changes I have made recently are installing the APC
>>> PowerChute agent on the server but that seems to be running fine.
>>>
>>> Additionally whenever the server does restart, and this has happened
>>> ever since it has been in production, one service never starts and I
>>> have to start it manually. It is nearly always the MS search service but
>>> sometimes it can be an exchange service or the www service.
>>>
>>> thanks in advance,
>>>
>>> Paddy.
>>>
>>>
>>
>>
>
>


.

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