Re: OWA for 1 user not working

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Brandy,

Sent the email.

Thanks
Dave

""Brandy Nee [MSFT]"" <v-branee@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:6RcwCRldFHA.3372@xxxxxxxxxxxxxxxxxxxxxxxx
> Hello Dave,
>
> Thank you for posting back.
>
> From the IIS log you have applied, and your test, OWA does not work either
> internal or externally from any computer, I agree with you that this is
> not
> a client problem. This issue may occur if user account or mailbox has
> being
> modified. To isolate the issue, please help to gather following User Dump
> logs to me. The steps are:
>
> a. Install "support tools" form the SBS 2003 CD2 \SUPPORT\TOOLS\
>
> b. Start->Run->LDP
>
> c. In the LDP console, click "Connection"->"Connect"->"OK" (do not input
> any information)
>
> d. Click "View"->"Tree"->"OK" (do not select any entry)
>
> e. Click "Connection"->"Bind"->Check "Domain" box and then click "OK" (do
> not input any information)
>
> f. In the left panel, double-click the top node, you will see all the
> containers in your Active Directory. Expand the containers to find the
> problematic user account. High-light this account, click
> "Connection"-->"Save as", save as Bad.txt. Please also dump a 'good' user
> account and save it as good.txt.
>
> g. Send these user account dumps directly to my mailbox
> v-branee@xxxxxxxxxxxxx for analysis.
>
> I am appreciated your time and cooperation, am looking forward to hearing
> from you!
>
> Best regards,
>
> Brandy Nee
>
> Microsoft CSS Online Newsgroup Support
>
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>
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>


.

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