RE: Problem Installing SBS 2000 Client FAX

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Thanks Nathan for your answer.
I tried your issues but the problem is still present.
In detail:

> 1. What are the exact problem symptoms on the problematic workstation
> that prevents the installation of the Shared Fax?
The installation in Win2K run without any problems, but "shared fax" doesn't
appear in printer system.


> 2. As you mentioned, since you encountered the same issue when you use
> Domain Admin account to install the Shared Fax on the problematic
> workstation, please try to re-connect the problematic workstation to the
> SBS 2000 Domain, then try again. Please test if the issue be re-produced.
I did, but the problem is reproduced.


> 3. As you mentioned, since you encountered the same issue when you use
> the same user account to install the Shared Fax on another new Windows 2000
> Pro workstation, please try to re-create a new user account, then try
> again. Please test if the issue be re-produced.
On the same PC, with a new user account, the problem is not reproduced. With
the same account, the problem is still present


> 4. Please help me re-confirm whether or not the issue occurs on all
> windows 2000 Pro workstations or the specific Windows 2000 Pro workstation.
I logged into another win2k workstation with the same account, but the
problem is stille present. I tried to login on a WinXP client with the same
account and the problem is not reproduced.

> 5. Please help me re-confirm whether or not the Shared Fax have installed
> the additional drivers for Windows 2000. To do so, please refer to the
> below steps:
The additional drivers are ok.

Thank,
Enzo Ceresoli
Digi Unit srl
.

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