Re: SBS 2003 SP1 - Cannot install 884032 or 891193 therfore can't install SP1

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Hi Michael,

Thanks for your help, - when I logged on as the Administrator account it
worked first time.

I agree - it should be listed as a requirement in the KB.

Andrew
"Michael C. Ferguson" <mcf@xxxxxxxxxxxxxx> wrote in message
news:qloma1hbg4okrmijklnkj5k8dkj3ounk9o@xxxxxxxxxx
> On Wed, 1 Jun 2005 20:11:30 +1000, "Andrew" <fake@xxxxxxxx> wrote:
>
> I just banged my head against this exact issue for the last several
> hours. What was the problem? I was logged in as a user with Domain
> Admin / Ent. Admin... but not as THE domain Administrator. Once I
> logged in as the domain Administrator account, I was able to install
> the update OK (KB884032). Microsoft should add this requirement to the
> KB articles...
>
>
>
> -- mcf
>
>>Thanks Susan,
>>
>>I will contact Microsoft.
>>
>>I meant to say do a clean install then try the service pack.
>>
>>Andrew
>>
>>
>>"Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP]" <sbradcpa@xxxxxxxxxxx>
>>wrote in message news:uY9A6hhZFHA.1040@xxxxxxxxxxxxxxxxxxxxxxx
>>> I'd call product support services on this. I don't know enough of the
>>> error codes to guess at what happened.. and you don't do a clean install
>>> to do a service pack.
>>>
>>> Andrew wrote:
>>>> Hi,
>>>>
>>>> I need a little help to get my SBS 2003 box to SP1. I can't instal
>>>> 884032
>>>> or 891193.
>>>>
>>>> I was following the steps to install SBS 2003 SP1.
>>>>
>>>> I successfully installed Server 2003 SP1.
>>>> It said I did not need the SharePoint services 2.0 SP1. (Perhaps I had
>>>> done that some time ago)
>>>> I had already done exchange SP1
>>>>
>>>> When I got to install KB891193 I got a fatal error.
>>>>
>>>> I chose to do the 872769 & 884032 instead. 872769 worked ok.
>>>>
>>>> The KB 884032 patch fails - I have unpacked the SP2 files into myclient
>>>> apps folder etc as per the instructions. Also I have moved the client
>>>> apps folder to the D drive, but made the registry change.
>>>>
>>>> Please can someone help, I am frustrated and don't want to have to do a
>>>> clean install to get SP1. My SBS 2003 server is standard edition, and
>>>> has
>>>> no foreign apps but antivirus that I disabled for the install.
>>>>
>>>> I tried to do the 884032 patch in safe mode (after making the registry
>>>> change to allow the installer to run in safe mode) and it gave the same
>>>> error. Laso downloading again did not help.
>>>>
>>>> Here are the error logs from 884032;
>>>>
>>>> [KB884032.log]
>>>> 0.375:
>>>> ================================================================================
>>>> 0.375: 2005/05/31 17:48:40.828 (local)
>>>> 0.375: d:\0227de42bc96ef8da253c5\update\update.exe (version 5.5.31.0)
>>>> 0.391: Service Pack started with following command line:
>>>> 0.610: Return Value From IsSbs2003 = 1
>>>> 0.610: Condition succeeded for section ChkSBS.Section in Line 1 of
>>>> PreRequisite
>>>> 0.610: ServicePackNumber is Not Present
>>>> 0.610: First Condition in ChkSBSSP.Section Succeeded
>>>> 0.610: Condition succeeded for section ChkSBSSP.Section in Line 2 of
>>>> PreRequisite
>>>> 0.657: Return Value From IsClientAppPlaced = 1
>>>> 0.657: Condition succeeded for section ChkClientApp.Section in Line 3
>>>> of
>>>> PreRequisite
>>>> 3.813: DoInstallation: CleanPFR failed: 0x2
>>>> 3.829: SetProductTypes: InfProductBuildType=BuildType.IL
>>>> 3.844: SetAltOsLoaderPath: No section uses DirId 65701; done.
>>>> 4.250: DoInstallation: FetchSourceURL for
>>>> d:\0227de42bc96ef8da253c5\update\update.inf failed
>>>> 4.250: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB884032$
>>>> 4.250: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll
>>>> failed: 0xe0000102
>>>> 4.469: BuildCabinetManifest: update.url absent
>>>> 4.485: Starting AnalyzeComponents
>>>> 4.485: AnalyzePhaseZero used 0 ticks
>>>> 4.500: OEM file scan used 0 ticks
>>>> 4.563: AnalyzePhaseOne: used 78 ticks
>>>> 4.563: AnalyzeComponents: Hotpatch analysis disabled; skipping.
>>>> 4.563: AnalyzeComponents: Hotpatching is disabled.
>>>> 4.563: AnalyzePhaseTwo used 0 ticks
>>>> 4.563: AnalyzePhaseThree used 0 ticks
>>>> 4.563: AnalyzePhaseFive used 0 ticks
>>>> 4.563: AnalyzePhaseSix used 0 ticks
>>>> 4.563: AnalyzeComponents used 78 ticks
>>>> 4.563: Downloading 0 files
>>>> 4.563: bPatchMode = FALSE
>>>> 4.563: Inventory complete: ReturnStatus=0, 313 ticks
>>>> 4.579: Num Ticks for invent : 329
>>>> 4.579: Allocation size of drive C: is 4096 bytes, free space =
>>>> 1911644160
>>>> bytes
>>>> 4.579: Drive C: free 1823MB req: 5MB w/uninstall 0MB
>>>> 4.579: CabinetBuild complete
>>>> 4.579: Num Ticks for Cabinet build : 0
>>>> 4.657: Registering Uninstall Program for -> KB884032, KB884032 , 0x0
>>>> 4.657: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll
>>>> failed: 0xe0000102
>>>> 4.735: PFE2: Not avoiding Per File Exceptions.
>>>> 11.375: DoInstallation: CustomizeCall failed : 0x643
>>>> 11.672: Fatal error during installation.
>>>> 13.157: Message displayed to the user: Fatal error during installation.
>>>> 13.157: User Input: OK
>>>> 13.157: KB884032 installation did not complete.
>>>>
>>>> Small Business Server 2003 has been partially updated and may not work
>>>> properly.
>>>> 13.813: Message displayed to the user: KB884032 installation did not
>>>> complete.
>>>>
>>>> Small Business Server 2003 has been partially updated and may not work
>>>> properly.
>>>> 13.813: User Input: OK
>>>> 13.813: Update.exe extended error code = 0x643
>>>> 13.813: Update.exe return code was masked to 0x643 for MSI custom
>>>> action
>>>> compliance.
>>>>
>>>>
>>>>
>


.

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