Re: Why is this virus being detected?
- From: Joe <joe@xxxxxxxxxxxxxx>
- Date: Mon, 13 Jun 2005 17:16:00 +0000
Eriq Neale wrote:
On 2005-06-12 14:34:41 -0500, Joe <joe@xxxxxxxxxxxxxx> said:
wedor wrote:
I can't remember "ever" seeing an infected e-mail that needed to be kept, it's not like parts of it are ok and could be useful.
So is there a copy of the headers of incoming emails kept in a log somewhere? I haven't found anything like that yet. I've always had to drag the headers kicking and screaming out of Outlook, which seems to consider that email headers are something to be ashamed of. I haven't yet found anything in an Outlook/Exchange system that will display the raw email in its entirety. If anyone knows otherwise...
I've always followed up on viruses received by clients, as they are usually from either a customer or an associated company, and it is good manners to warn people that they may be infected without knowing it.
The problem with that approach is that the latest round of viruses are using their own mail engines and spoofing the return addres, so even if you get a message that appears to come from one of your "important" clients, it's more likely that it came from someone who had the e-mail address of that important clien in their Outlook address book instead.
I agree with wedor. I always set my anti-virus to delete infected incoming messages. If you've got he option in your AV software to delete the attachment and replace it with a message saying that the attachment was deleted, that might be more in line with what you're wanting to do. But only if your AV software supports that, and not all of them do.
McAfee does.
But email return and from headers have been forged for many years. My point was that it is always possible to find the IP address that your ISP or forwarder received the email from, and together with the spoofed addresses, this is usually enough to identify the real sender if known to the recipient. I'm not talking about trying to identify a Korean spammer, but an associate company of the client.
Outlook/OE does allow all headers to be seen, though they could be presented more conveniently. If the entire email is deleted from the mailbox, so is any chance of tracing it. I'm fairly sure that there are no Exchange logs which retain the full headers. .
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