RE: Printing from Win9x clients stops

Hello Dave,

Thank you for your kindly update.

I appreciate your taking the time to perform the tests. I'm looking forward
to your update. If you have any questions or concerns, please do not
hesitate to let me know. I am always happy to be of further assistance.

Best regards,

Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
>Thread-Topic: Printing from Win9x clients stops
>thread-index: AcVuajzGPZEfpQzaSfCWyS6LoVa9Hg==
>X-WBNR-Posting-Host: 83.104.120.90
>From: "=?Utf-8?B?RGF2ZVI=?=" <DaveR@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <451C05BA-43DA-436F-A3CC-1A7485336799@xxxxxxxxxxxxx>
<gAkUl#PZFHA.2184@xxxxxxxxxxxxxxxxxxxxx>
<CEE9A710-4801-4C3D-B75B-025ECC2B9FD4@xxxxxxxxxxxxx>
<$nLk1T3ZFHA.3336@xxxxxxxxxxxxxxxxxxxxx>
<EA5F1149-3AC8-43C6-A5AA-5B5DE2D1124F@xxxxxxxxxxxxx>
<LO#CLdDaFHA.3052@xxxxxxxxxxxxxxxxxxxxx>
<9C0A5B91-AF2C-493B-BBDA-A8D6BAD78C5D@xxxxxxxxxxxxx>
<G9HaOAwaFHA.2476@xxxxxxxxxxxxxxxxxxxxx>
>Subject: RE: Printing from Win9x clients stops
>Date: Sat, 11 Jun 2005 02:45:01 -0700
>Lines: 698
>Message-ID: <B494F89E-1634-4AEC-A502-ACAB33567582@xxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:126396
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hello Nathan,
>Sorry for the long delay in replying.
>I tried all your suggestions below, built up a test machine with a newly
>formatted hard drive.
>Installed ME from scratch, loading only graphics driver.
>Made a new user, joined to the domain.
>The printers with 9x drivers on the server appeared automatically in the
>printers folder on joining the domain.
>This must mean that all TCP/IP connections are fine and that the drivers
are
>being downloaded ok.
>Still the same error when trying to print anything.
>I have now raised the issue with MS paid-for support (much against my
>feelings of last resort!)
>Lynn Xu now has full access to the server via RWW and VNC onwards to the
>newly built ME machine.
>I would be pleased to post the results here when we have finally sorted it
>out, if you are interested?
>Thanks very much indeed for your help so far,
>DaveR
>
>"Nathan Liu [MSFT]" wrote:
>
>> Hello Dave,
>>
>> Thank you for your update.
>>
>> To narrow down the issue, please try to perform the following steps,
>> re-create a new testing user and computer to verify this issue.
>>
>> To complete this procedure, you must be logged on as a member of the
Domain
>> Admins security group.
>>
>> From the server:
>>
>> - Create a user account
>>
>> 1. Open Server Management.
>>
>> 2. In the console tree, click Users.
>>
>> 3. In the details pane, click Add a User.
>>
>> 4. Follow the steps in the Add User Wizard to create a user account.
>>
>>
>> - Locate the Windows Small Business Server domain name
>>
>> 1. Click Start, and then click Server Management.
>>
>> 2. In the console tree, double-click Advanced Management.
>>
>> 3. In the details pane, click Active Directory Users and Computers,
and
>> then right-click the name of the computer running Windows Small Business
>> Server?2003.
>>
>> 4. Click Properties. The domain name is located in the Domain name
>> (pre-Windows?2000) box.
>>
>>
>> From the client computer:
>>
>> - Install and configure TCP/IP
>>
>> 1. Click Start, point to Settings, click Control Panel, and then click
>> Network.
>>
>> 2. On the Configuration tab, click Add. The Select Network Component
Type
>> dialog box appears.
>>
>> 3. Click Protocol, and then click Add.
>>
>> 4. Under Manufacturers, click Microsoft.
>>
>> 5. Under Network Protocols, click TCP/IP, and then click OK.
>>
>> - Configure DHCP
>>
>> 1. Click Start, point to Settings, click Control Panel, and then click
>> Network.
>>
>> 2. On the Configuration tab, click TCP/IP, and then click Properties.
>>
>> 3. On the IP Address tab, click Obtain an IP address automatically,
and
>> then click OK.
>>
>> 4. Restart your computer.
>>
>> Note: Client computers should not be configured with static WINS, DNS,
or
>> default gateway settings unless a pre-existing network requires it.
>>
>> - Install and configure Client for Microsoft Networks
>>
>> 1. Click Start, click Settings, click Control Panel, and then click
>> Network.
>>
>> 2. Click Client for Microsoft Networks, and then click Properties.
>>
>> 3. Select Log on to Windows NT domain.
>>
>> 4. In the Windows NT domain box, specify the name of your Windows
Small
>> Business Server domain.
>>
>> - Configure additional settings
>>
>> 1. Click Start, point to Settings, click Control Panel, and then
>> double-click Network.
>>
>> 2. On the Access Control tab, click Share Level Access Control.
>>
>> 3. On the Identification tab, change the computer name if necessary,
and
>> change the Workgroup field to match the name of the Windows Small
Business
>> Server domain that the client computer is joining.
>>
>> 4. Click the Configuration tab. In the Primary Network Logon box,
select
>> Client for Microsoft Networks.
>>
>> 5. Click Client for Microsoft Networks, and then click Properties.
Make
>> sure Log on to Windows NT domain is selected.
>>
>> 6. Under Windows NT domain, type the name of the Windows Small
Business
>> Server domain that you are joining, and then click OK. You might be
>> prompted to insert installation disks.
>>
>> 7. Restart the computer.
>>
>> After you finish the above steps, please try again, can the issue be
>> re-produced?
>>
>> Otherwise, since this issue is persists though we already tried most
>> troubleshoot solution. It is recommended that you contact CSS support,
>> since there could have more interactive troubleshoot process with
Microsoft
>> Support professional and even have remote assistance. Due to support
nature
>> of public newsgroup, it is not convenient to be done here. Tanks for
your
>> understanding.
>>
>> To obtain the phone numbers for specific technology request please take
a
>> look at the web site listed below.
>> http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
>>
>> If you are outside the US please see http://support.microsoft.com for
>> regional support phone numbers.
>>
>> I'm looking forward to your update. If you have any questions or
concerns,
>> please do not hesitate to let me know. I am always happy to be of
further
>> assistance.
>>
>> Best regards,
>>
>> Nathan Liu (MSFT)
>> Microsoft CSS Online Newsgroup Support
>> Get Secure! - www.microsoft.com/security
>> =====================================================
>> When responding to posts, please "Reply to Group" via your newsreader so
>> that others may learn and benefit from your issue.
>> =====================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>> --------------------
>> >Thread-Topic: Printing from Win9x clients stops
>> >thread-index: AcVqqaxa70RJix5SSpOMm4/AfhVcEA==
>> >X-WBNR-Posting-Host: 83.104.120.90
>> >From: "=?Utf-8?B?RGF2ZVI=?=" <DaveR@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >References: <451C05BA-43DA-436F-A3CC-1A7485336799@xxxxxxxxxxxxx>
>> <gAkUl#PZFHA.2184@xxxxxxxxxxxxxxxxxxxxx>
>> <CEE9A710-4801-4C3D-B75B-025ECC2B9FD4@xxxxxxxxxxxxx>
>> <$nLk1T3ZFHA.3336@xxxxxxxxxxxxxxxxxxxxx>
>> <EA5F1149-3AC8-43C6-A5AA-5B5DE2D1124F@xxxxxxxxxxxxx>
>> <LO#CLdDaFHA.3052@xxxxxxxxxxxxxxxxxxxxx>
>> >Subject: RE: Printing from Win9x clients stops
>> >Date: Mon, 6 Jun 2005 08:09:02 -0700
>> >Lines: 465
>> >Message-ID: <9C0A5B91-AF2C-493B-BBDA-A8D6BAD78C5D@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:124810
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >Hello Nathan,
>> >
>> >We have now talked at length with a CA main distributer here in the UK.
>> >They can find no references to printing problems with Gateway,
PestPatrol
>> or
>> >eTrust Anti-virus.
>> >I have searched the sites of the vendors of other third party software
>> >installed on this machine (Adaptec, Veritas, HP, Sitekeeper etc) "just
in
>> >case" there may be other reports.
>> >As a temporary measure, the ME machines are mapped directly to the TCP
>> port
>> >on the Canon multifunction and this is giving the users considerably
more
>> >exercise than they are used to!
>> >Plotting to the two HP750s remains a significant problem.
>> >Although the problem only occurred after the CA products installation,
it
>> >appears to be coincidental, maybe even a problem waiting to happen?
>> >This is probably totally unconnected, but after the removal of CA
Gateway
>> we
>> >had to re-run CEICW. After it finished we were informed that password
>> >policies had not been implemented (although they have always been).
Once
>> >re-implemented we had to re-assign passwords to all users before they
were
>> >able to log on.
>> >Any further thoughts greatly appreciated!
>> >Dave
>> >
>> >"Nathan Liu [MSFT]" wrote:
>> >
>> >> Hello Dave,
>> >>
>> >> Thank you for your update.
>> >>
>> >> According to your description, I understand that you have tried my
>> >> suggestions, but you received a message "slow network transfers" now.
If
>> I
>> >> have misunderstood your concern, please don't hesitate to let me know.
>> >>
>> >> First of all, please help me re-confirm whether you can access the
shard
>> >> printer on the windows 9x workstations.
>> >>
>> >> If the windows 9x clients cannot use the SBS Server shared printer
yet,
>> we
>> >> will first focus this issue, please help me try to perform the
following
>> >> steps:
>> >>
>> >> 1. Please check whether the shared printer was installed windows 9x
>> >> driver. Go to the shared printer Properties on the SBS Server, choose
>> >> Sharing and click Additional Drivers, select and install the windows
9x
>> >> driver.
>> >>
>> >> 2. Please verify that everyone has the permission to print, add
the
>> >> everyone group to the shared printer security permission.
>> >>
>> >> 3. Please verify that after sharing the printer, other clients can
see
>> >> the printer -- net view \\computername.
>> >>
>> >> 4. Please check the domain controller local security settings --
>> "access
>> >> this computer from the network" -- options. Please perform the
following
>> >> steps:
>> >>
>> >> a. Open Server Management Console, expand Advanced Management
->
>> >> Group Policy Management -> DomainName.local -> Group Policy Objects
>> >>
>> >> b. Right-click Default Domain Controllers Policy and select
Edit.
>> >>
>> >> c. Open the Computer Configuration\Windows Settings\Security
>> >> Settings\Local Policies\User Rights Assignment folder.
>> >>
>> >> d. Locate the Access this computer from the network, and
double
>> >> click to launch it Properties, then add the following groups:
>> >>
>> >> - Administrators
>> >> - Authenticated Users
>> >> - Enterprise domain controllers
>> >> - Everyone
>> >> - IUSR_servername
>> >> - IWAM_servername
>> >> - Pre-Windows 2000 Compatible Access
>> >>
>> >> 5. If the issue persists, what time the issue began to occur? As
you
>> >> mentioned, when you install aTrust Gateway and Pest Patrol software
and
>> >> reboot the server, the issue begins to occur. If so, please try to
>> contact
>> >> the third-party software vendor and make sure this software does not
>> >> interfere with SBS Server. Otherwise, you can try to temporarily
>> uninstall
>> >> the software, can the issue be re-produced?
>> >>
>> >>
>> >> If the windows 9x clients can use the SBS Server shared printer, but
you
>> >> received a message "slow network transfers" now. To narrow down this
>> issue,
>> >> please help me collect the following information:
>> >>
>> >> 1. Where did you see the message "slow network transfers"?
>> >>
>> >> 2. What are the exact problem symptoms on the problematic
workstation?
>> >>
>> >> I appreciate your taking the time to perform the tests, I'm looking
>> forward
>> >> to your update. If you have any questions or concerns, please do not
>> >> hesitate to let me know. I am always happy to be of further
assistance.
>> >>
>> >> Best regards,
>> >>
>> >> Nathan Liu (MSFT)
>> >> Microsoft CSS Online Newsgroup Support
>> >> Get Secure! - www.microsoft.com/security
>> >> =====================================================
>> >> When responding to posts, please "Reply to Group" via your newsreader
so
>> >> that others may learn and benefit from your issue.
>> >> =====================================================
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> >>
>> >> --------------------
>> >> >Thread-Topic: Printing from Win9x clients stops
>> >> >thread-index: AcVni04PFCJg2Jp7QOKWelq3MQunPg==
>> >> >X-WBNR-Posting-Host: 83.104.120.90
>> >> >From: "=?Utf-8?B?RGF2ZVI=?=" <DaveR@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >> >References: <451C05BA-43DA-436F-A3CC-1A7485336799@xxxxxxxxxxxxx>
>> >> <gAkUl#PZFHA.2184@xxxxxxxxxxxxxxxxxxxxx>
>> >> <CEE9A710-4801-4C3D-B75B-025ECC2B9FD4@xxxxxxxxxxxxx>
>> >> <$nLk1T3ZFHA.3336@xxxxxxxxxxxxxxxxxxxxx>
>> >> >Subject: RE: Printing from Win9x clients stops
>> >> >Date: Thu, 2 Jun 2005 08:54:05 -0700
>> >> >Lines: 297
>> >> >Message-ID: <EA5F1149-3AC8-43C6-A5AA-5B5DE2D1124F@xxxxxxxxxxxxx>
>> >> >MIME-Version: 1.0
>> >> >Content-Type: text/plain;
>> >> > charset="Utf-8"
>> >> >Content-Transfer-Encoding: 7bit
>> >> >X-Newsreader: Microsoft CDO for Windows 2000
>> >> >Content-Class: urn:content-classes:message
>> >> >Importance: normal
>> >> >Priority: normal
>> >> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >> >Newsgroups: microsoft.public.windows.server.sbs
>> >> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >> >Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.sbs:123648
>> >> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >> >
>> >> >Hello Nathan,
>> >> >
>> >> >We had applied the SMB signing changes already, this was as a result
of
>> >> >perceived "slow network transfers" (as per smallbizserver.net).
>> >> >However, I re-checked the settings and followed your advice re.
gpudate
>> >> >/force.
>> >> >I then re-started two of the ME machines. No difference.
>> >> >I then wrote the lmhosts file and re-started (again two machines) -
>> again,
>> >> >no difference.
>> >> >Any further suggestions greatly appreciated!
>> >> >Dave
>> >> >
>> >> >"Nathan Liu [MSFT]" wrote:
>> >> >
>> >> >> Hello Dave,
>> >> >>
>> >> >> Thank you for your update.
>> >> >>
>> >> >> Based on my research, since this issue only occurs on all Windows
9x
>> >> >> workstations, this should be an SMB signing issue. We should
disable
>> the
>> >> >> SMB Signing on the SBS server. Please try to perform the following
>> steps:
>> >> >>
>> >> >> 1. Open Server Management Console, expand Advanced Management
->
>> >> Group
>> >> >> Policy Management -> DomainName.local.
>> >> >>
>> >> >> 2. Right-click Default Domain Policy and select Edit.
>> >> >>
>> >> >> 3. Open the Computer Configuration\Windows Settings\Security
>> >> >> Settings\Local Policies\Security Options folder.
>> >> >>
>> >> >> 4. Locate the Microsoft network server: Digitally sign
>> communications
>> >> >> (always) policy setting, and then click Disabled or Do Not
Configure.
>> >> >>
>> >> >> Also do the same steps to disable the SMB signing policy in the
>> Default
>> >> >> Domain Controller Policy. After you finish that, please run
"gpupdate
>> >> >> /force" at the SBS Server.
>> >> >> Please also run "gpupdate /force" at the client side or restart it
to
>> >> >> update the group policy.
>> >> >>
>> >> >> For detailed information, please refer to the KB article 811497.
>> >> >>
>> >> >> 811497 Error Message When Windows 95 or Windows NT 4.0 Client Logs
On
>> to
>> >> >> Windows Server 2003 Domain
>> >> >> http://support.microsoft.com/?id=811497
>> >> >>
>> >> >> Otherwise, if the issue persists, please try to perform the
>> resolution
>> >> in
>> >> >> the KB article 180094.
>> >> >>
>> >> >> 180094 How to write an Lmhosts file for domain validation and
other
>> name
>> >> >> resolution issues
>> >> >> http://support.microsoft.com/kb/180094/en-us
>> >> >>
>> >> >> I'm looking forward to your update. If you have any questions or
>> >> concerns,
>> >> >> please do not hesitate to let me know. I am always happy to be of
>> >> further
>> >> >> assistance.
>> >> >>
>> >> >> Best regards,
>> >> >>
>> >> >> Nathan Liu (MSFT)
>> >> >> Microsoft CSS Online Newsgroup Support
>> >> >> Get Secure! - www.microsoft.com/security
>> >> >> =====================================================
>> >> >> When responding to posts, please "Reply to Group" via your
newsreader
>> so
>> >> >> that others may learn and benefit from your issue.
>> >> >> =====================================================
>> >> >> This posting is provided "AS IS" with no warranties, and confers
no
>> >> rights.
>> >> >>
>> >> >> --------------------
>> >> >> >Thread-Topic: Printing from Win9x clients stops
>> >> >> >thread-index: AcVmyAO0vMDq1/BgRtqC5o6kEJEXyg==
>> >> >> >X-WBNR-Posting-Host: 83.104.120.89
>> >> >> >From: "=?Utf-8?B?RGF2ZVI=?=" <DaveR@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >> >> >References: <451C05BA-43DA-436F-A3CC-1A7485336799@xxxxxxxxxxxxx>
>> >> >> <gAkUl#PZFHA.2184@xxxxxxxxxxxxxxxxxxxxx>
>> >> >> >Subject: RE: Printing from Win9x clients stops
>> >> >> >Date: Wed, 1 Jun 2005 09:36:09 -0700
>> >> >> >Lines: 175
>> >> >> >Message-ID: <CEE9A710-4801-4C3D-B75B-025ECC2B9FD4@xxxxxxxxxxxxx>
>> >> >> >MIME-Version: 1.0
>> >> >> >Content-Type: text/plain;
>> >> >> > charset="Utf-8"
>> >> >> >Content-Transfer-Encoding: 7bit
>> >> >> >X-Newsreader: Microsoft CDO for Windows 2000
>> >> >> >Content-Class: urn:content-classes:message
>> >> >> >Importance: normal
>> >> >> >Priority: normal
>> >> >> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >> >> >Newsgroups: microsoft.public.windows.server.sbs
>> >> >> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >> >> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >> >> >Xref: TK2MSFTNGXA01.phx.gbl
>> microsoft.public.windows.server.sbs:123329
>> >> >> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >> >> >
>> >> >> >Hello Nathan, herewith the results:
>> >> >> >
>> >> >> >> 1. Please open the system Event Viewer on the problematic
>> clients,
>> >> and
>> >> >> >> check whether there are any error messages about this issue,
then
>> >> paste
>> >> >> the
>> >> >> >> full context in your reply post.
>> >> >> >
>> >> >> >I don't know where to look in Windows Me, I can find no relevent
log
>> >> files
>> >> >> >either.
>> >> >> >
>> >> >> >>
>> >> >> >> 2. Please disable the eTrust Gateway and Pest Patrol program
on
>> the
>> >> SBS
>> >> >> >> Server, then try again. Please check whether the issue can be
>> >> >> re-produced.
>> >> >> >> If the issue is resolved, please contact your third-party
software
>> >> >> vendor
>> >> >> >> and make sure this software does not interfere with SBS Server.
>> >> >> >
>> >> >> >Gateway removed, Pestpatrol disabled
>> >> >> >
>> >> >> >>
>> >> >> >> 3. If you installed any third-party Anti-Virus software on the
>> >> >> problematic
>> >> >> >> clients, please disable it and try again. Please also check
>> whether
>> >> the
>> >> >> >> issue can be re-produced. If the issue is resolved, please
contact
>> >> your
>> >> >> >> third-party software vendor and make sure this software does
not
>> >> >> interfere
>> >> >> >> with SBS Server.
>> >> >> >
>> >> >> >Local virus scanner disabled
>> >> >> >
>> >> >> >>
>> >> >> >> 4. If the issue persists, please manually re-join the windows
9x
>> >> clients
>> >> >> >> into the SBS Server Domain, then try again. Please check
whether
>> the
>> >> >> issue
>> >> >> >> can be re-produced.
>> >> >> >
>> >> >> >Two separate machines removed from the Domain and re-joined
>> >> >> >
>> >> >> >>
>> >> >> >> 5. Otherwise, please try to perform the following testing steps:
>> >> >> >>
>> >> >> >> a. Verify basic network connectivity.
>> >> >> >>
>> >> >> >> Check user rights, protocols, share names, and so on to
>> determine
>> >> if
>> >> >> >> you can see the server. Copy files to a share on the print
server
>> >> using
>> >> >> >> Windows Explorer. If you cannot access the server, you may not
be
>> >> able
>> >> >> to
>> >> >> >> access the printer.
>> >> >> >
>> >> >> >All other networked services, files sharing, mail, IE etc OK,
only
>> >> >> printing
>> >> >> >affected.
>> >> >> >
>> >> >> >>
>> >> >> >> b. Create a local printer and redirect the port to the
>> network
>> >> >> server.
>> >> >> >>
>> >> >> >> Create a local printer and in the Ports section, create a
new
>> >> port.
>> >> >> >> Click Local, and type the server and printer name for the
printer
>> >> (use
>> >> >> the
>> >> >> >> \\servername\printername syntax). Use this port for the local
>> >> printer.
>> >> >> This
>> >> >> >> determines whether there is a problem with the copying of files
>> from
>> >> the
>> >> >> >> server to the workstation that occurs when you use a Connect To
>> Setup
>> >> or
>> >> >> >> click Network Printer in the Add Printer Wizard.
>> >> >> >
>> >> >> >Done all the above, have also removed and re-installed several
>> >> networked
>> >> >> >printers from client machines and added networked printers
>> previously
>> >> not
>> >> >> >install to some.
>> >> >> >
>> >> >> >>
>> >> >> >> c. Printing from an MS-DOS-based program.
>> >> >> >>
>> >> >> >> Make sure that the NET USE command has been run to map the
LPT
>> >> port
>> >> >> to
>> >> >> >> the network share. If it has, delete it and re-map the port. If
it
>> >> then
>> >> >> >> works, there may be an issue with ghosted connections. A
command
>> may
>> >> >> need
>> >> >> >> to be run in the login script to remap the port each time you
log
>> on.
>> >> >> >
>> >> >> >Have deleted and re-mapped ports
>> >> >> >
>> >> >> >>
>> >> >> >> If it is still not printing, try typing "dir > LPT<x>"
>> (without
>> >> >> >> quotation marks) where <x> is the number of the port being
mapped.
>> If
>> >> it
>> >> >> >> still does not print, double-check the networking.
>> >> >> >
>> >> >> >"Access denied" - do we have a key here? As above all other
network
>> >> >> >function are fine.
>> >> >> >
>> >> >> >>
>> >> >> >> d. If you are using LPR or printing to a JetDirect card
using
>> >> the
>> >> >> >> TCP/IP protocol, try these items:
>> >> >> >>
>> >> >> >> - Ping the IP address. If it fails, check the network
>> connectivity
>> >> >> and
>> >> >> >> verify IP addresses.
>> >> >> >>
>> >> >> >> - Create an LPR port to the printer and then create a local
>> >> printer
>> >> >> >> connected to that port. This is the recommended way to connect
to
>> a
>> >> >> >> JetDirect printer. Sharing this printer on the network allows
the
>> >> >> computer
>> >> >> >> to act as a print queue for the JetDirect printer.
>> >> >> >
>> >> >> >All above is N/A, we are looking at 2xHP5000n, 2x HP750C A0
>> plotters,
>> >> >> >1xCanon 5000i mutlifunction, all installed via TCP/IP ports on
the
>> >> server
>> >> >> and
>> >> >> >this system has worked flawlessly for over a year to date.
>> >> >> >
>> >> >> >>
>> >> >> >> e. Determine whether you can print locally.
>> >> >> >>
>> >> >> >> If possible, try printing locally. This determines whether
it
>> is a
>> >> >> >> network or computer-specific problem.
>> >> >> >
>> >> >> >No trouble printing locally, and I re-iterate we have 11 XP
machines
>> >> >> working
>> >> >> >perfectly and 12 ME machines which all failed at the same time,
it
>> does
>> >> >> not
>> >> >> >seem to be a machine local problem.
>> >> >> >
>> >> >> >Do we have a situation where somehow ME machines are denied
access
>> >> >> somewhere
>> >> >> >in Group Policy?
>> >> >> >
>> >> >> >Looking forward to any other suggestions you may have!
>> >> >> >And thanks very much for your time so far - Dave
>> >> >> >
>> >> >> >>
>> >> >> >> To get additional detailed information, you may refer to the
>> >> RESOLUTION
>> >> >> of
>> >> >> >> the following KB article:
>> >> >> >>
>> >> >> >> 314073 How to troubleshoot network printing problems in Windows
XP
>> >> >> >> http://support.microsoft.com/kb/314073/en-us
>> >> >> >>
>> >> >> >> 163551 Troubleshooting Printing Problems in Windows
>> >> >> >> http://support.microsoft.com/?id=163551
>> >> >> >>
>> >> >> >> I'm looking forward to your update. If you have any questions
or
>> >> >> concerns,
>> >> >> >> please do not hesitate to let me know. I am always happy to be
of
>> >> >> further
>> >> >> >> assistance.
>> >> >> >>
>> >> >> >> Best regards,
>> >> >> >>
>> >> >> >> Nathan Liu (MSFT)
>> >> >> >> Microsoft CSS Online Newsgroup Support
>> >> >> >> Get Secure! - www.microsoft.com/security
>> >> >> >> =====================================================
>> >> >> >> When responding to posts, please "Reply to Group" via your
>> newsreader
>> >> so
>> >> >> >> that others may learn and benefit from your issue.
>> >> >> >> =====================================================
>> >> >> >> This posting is provided "AS IS" with no warranties, and
confers
>> no
>> >> >> rights.
>> >> >> >>
>> >> >> >> --------------------
>> >> >> >> >Thread-Topic: Printing from Win9x clients stops
>> >> >> >> >thread-index: AcVikqbQN3+rf9UFThytQeDo1ETV/Q==
>> >> >> >> >X-WBNR-Posting-Host: 83.104.120.90
>> >> >> >> >From: "=?Utf-8?B?RGF2ZVI=?=" <DaveR@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >> >> >> >Subject: Printing from Win9x clients stops
>> >> >> >> >Date: Fri, 27 May 2005 01:04:05 -0700
>> >> >> >> >Lines: 12
>> >> >> >> >Message-ID:
<451C05BA-43DA-436F-A3CC-1A7485336799@xxxxxxxxxxxxx>
>> >> >> >> >MIME-Version: 1.0
>> >> >> >> >Content-Type: text/plain;
>> >> >> >> > charset="Utf-8"
>> >> >> >> >Content-Transfer-Encoding: 7bit
>> >> >> >> >X-Newsreader: Microsoft CDO for Windows 2000
>> >> >> >> >Content-Class: urn:content-classes:message
>> >> >> >> >Importance: normal
>> >> >> >> >Priority: normal
>> >> >> >> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >> >> >> >Newsgroups: microsoft.public.windows.server.sbs
>> >> >> >> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >> >> >> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >> >> >> >Xref: TK2MSFTNGXA01.phx.gbl
>> >> microsoft.public.windows.server.sbs:122146
>> >> >> >> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >> >> >> >
>> >> >> >> >Following a server reboot (to install aTrust Gateway and Pest
>> >> Patrol)
>> >> >> all
>> >> >> >> >win9x clients are seeing:
>> >> >> >> >There was an error writing to \\server\printer\ (printer):
>> >> >> >> >There was a problem printing to the printer due to an unknown
>> system
>> >> >> error.
>> >> >> >> >Restart Windows, and then try printing again.
>> >> >> >> >This printer will be set to offline.
>> >> >> >> >To save your print job in the local printer queue, click OK.
>> >> >> >> >
>> >> >> >> >All XP clients (11) are working perfectly! All win9x (12)
show
>> the
>> >> >> same.
>> >> >> >> >Printer drivers have been re-loaded on a client and one of the
>> >> printers
>> >> >> >> has
>> >> >> >> >been re-installed on the server but to no avail.
>> >> >> >> >Any ideas please.
>> >> >> >> >
>> >> >> >>
>> >> >> >>
>> >> >> >
>> >> >>
>> >> >>
>> >> >
>> >>
>> >>
>> >
>>
>>
>

.

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