Re: Server Shuts Down - HELP

Do you guys have enough money to buy a Room Air Conditioner? ~$500 us
dollars.
(This is a Stand Alone Unit no window.)

Russ

--
Russ Grover
Small Business IT Support
16086 SW Melinda St.
Beaverton OR 97007-6303 USA
Email: Sales at SmallBusinessITSupport.com
Website: www.SmallBusinessITSupport.com


"Sal Candela" <SalCandela@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:ABCC28FE-F57A-4610-951C-1D067A730332@xxxxxxxxxxxxxxxx
> SORRY GUYS - SERVER Down this morning.
>
> Server was up just short of 4 days. Went down at 6:55 am.
>
> No changes to BIOS setting (still disabled). I did install temp gauge
> yesterday. The room is warm (max temp went to 90' F) this was the first
> time
> I closed server room door in days, I guess that is why room above 70 75
> that
> is should be. With the temp protection disabled, I'm assuming the the
> server
> would have just kept running ...
>
> I will keep the door open at night until I figure out want to do there.
>
> I'm going to reinstall the BIOS this evening, and I working on getting the
> lastest firmware from Compaq. I can download the ISO file, and I can open
> it,
> but can't get the file to write to a CD.
>
>
> --
> Sal Candela
>
>
> "Sal Candela" wrote:
>
>> James,
>>
>> It lloks like you were right. The server up now three days.
>>
>> When I was replacing all those parts, I was blowing out the server. I now
>> have more knowledge on the "internals" of my server than I EVER wanted to
>> know.
>>
>> I just spoke to a client of mine that is the IT person for the New York
>> Times. He had the same EXACT problem and he received NO information in
>> the
>> Compaq event log. It turned out to be a bad temp sensor.
>>
>> I reported back to Compaq yesterday - they again told me that the
>> monitoring
>> software and/or the BIOS would sent something to the LOG or IMD.
>>
>> Well so much for them!!
>>
>> Spec of my system:
>>
>> Compaq Proliant 6000, twin XEON processors, 500, 2 MB. Ram is currenlty
>> 3.8
>> GB.
>>
>> James, thanks again for all your input and help!!!!!
>>
>> --
>> Sal Candela
>>
>>
>> "James B" wrote:
>>
>> > As I said a huge number of post ago it sounded like a thermal issue.
>> > What
>> > gets me is why the Compaq monitoring software did not log an event or
>> > at
>> > least a temp spike prior to a full crash. It should never just crash
>> > because
>> > of thermal protection, the whole idea behind thermal protection is to
>> > stop
>> > it from crashing by backing off the CPU cycles so they can cool down.
>> >
>> > I'd give that cage a once over and make sure all fans are working, no
>> > major
>> > dust bunnies blocking airflow, no cables in the way of airflow and
>> > heatsinks
>> > fully contacting CPU's. BIOS update the board and make sure you've got
>> > the
>> > latest monitoring software from Compaq. Also see if you can monitor the
>> > temps and see what the spikes are now that you can keep it up as I'm
>> > very
>> > interested in knowing why it crashed and didn't just back itself off.
>> >
>> > Also please post or repost the specs on the system as to type of CPU's
>> > and
>> > server model.
>> >
>> >
>> > "Sal Candela" <SalCandela@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> > news:572D3A6A-7972-4C37-B8B3-913588D487A7@xxxxxxxxxxxxxxxx
>> > > Russ, Just wanted to give yao and everybody who helped out a status
>> > report.
>> > >
>> > > Still up and running! That just over two days now!
>> > >
>> > >
>> > > --
>> > > Sal Candela
>> > >
>> > >
>> > > "Sal Candela" wrote:
>> > >
>> > > > Russ,
>> > > >
>> > > > Yup, up since Sunday at 7:00 am EST, and still going. I need to
>> > > > give it
>> > a
>> > > > few days, but recently the server wouldn't stay up for more than
>> > > > day to
>> > day
>> > > > and a half. If all is still well by this weekend, I will replace
>> > > > the
>> > temp
>> > > > sensors (if replacable).
>> > > >
>> > > >
>> > > > --
>> > > > Sal Candela
>> > > >
>> > > >
>> > > > "Russ Grover" wrote:
>> > > >
>> > > > > Ok Status?
>> > > > >
>> > > > > --
>> > > > > Russ Grover
>> > > > > Small Business IT Support
>> > > > > 16086 SW Melinda St.
>> > > > > Beaverton OR 97007-6303 USA
>> > > > > Email: Sales at SmallBusinessITSupport.com
>> > > > > Website: www.SmallBusinessITSupport.com
>> > > > >
>> > > > >
>> > > > > "Sal Candela" <SalCandela@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
>> > > > > message
>> > > > > news:EC8F4773-3852-43EE-BD69-412D9D3ECD53@xxxxxxxxxxxxxxxx
>> > > > > > Russ,
>> > > > > >
>> > > > > > First things first - again thanks for your help and support.
>> > > > > >
>> > > > > > Second - Damn thing is still going!!
>> > > > > >
>> > > > > > Third - I really didn't have to go into BIOS to disable the
>> > > > > > setting.
>> > > > > > Compaq
>> > > > > > has monitoring software thats runs and from there I just clink
>> > > > > > on
>> > disable
>> > > > > > and
>> > > > > > the setting was changed. I truely didn't want to reboot that
>> > > > > > damn
>> > thing
>> > > > > > one
>> > > > > > more time. Stupid but true.
>> > > > > >
>> > > > > > But the setting that were set are
>> > > > > >
>> > > > > > I/O boards:49' C
>> > > > > > CPU: 39' C
>> > > > > >
>> > > > > > The current temp is 32'C
>> > > > > >
>> > > > > > If the server stays up for more than a week, I will replace the
>> > sensors.
>> > > > > > If
>> > > > > > it goes down again I will check to see what (if any) level it
>> > > > > > is set
>> > at.
>> > > > > >
>> > > > > > I will also try the leving it in DOS mode and running the CPU
>> > > > > > test
>> > all
>> > > > > > night
>> > > > > > long to see what is happening.
>> > > > > >
>> > > > > > Again thanks for checking up again.
>> > > > > >
>> > > > > > Ciao
>> > > > > >
>> > > > > > --
>> > > > > > Sal Candela
>> > > > > >
>> > > > > >
>> > > > > > "Russ Grover" wrote:
>> > > > > >
>> > > > > >> There's Usually like Levels 3 different temps
>> > > > > >> Do you remember what Level it was at?
>> > > > > >> Russ
>> > > > > >>
>> > > > > >> --
>> > > > > >> Russ Grover
>> > > > > >> Small Business IT Support
>> > > > > >> 16086 SW Melinda St.
>> > > > > >> Beaverton OR 97007-6303 USA
>> > > > > >> Email: Sales at SmallBusinessITSupport.com
>> > > > > >> Website: www.SmallBusinessITSupport.com
>> > > > > >>
>> > > > > >>
>> > > > > >> "Sal Candela" <SalCandela@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
>> > message
>> > > > > >> news:BCA8A463-ED0D-49F2-A487-0A20A4158C29@xxxxxxxxxxxxxxxx
>> > > > > >> > WOW! I want to thank everybody for the support and help.
>> > > > > >> >
>> > > > > >> > I diaabled the temp shutdown in BIOS. The server has been up
>> > since 7:00
>> > > > > >> > am
>> > > > > >> > EST. Considering recent history, this is a marathon.
>> > > > > >> >
>> > > > > >> > I will keep you all updated in the next few days.
>> > > > > >> >
>> > > > > >> > Thanks you all
>> > > > > >> > --
>> > > > > >> > Sal Candela
>> > > > > >> >
>> > > > > >> >
>> > > > > >> > "Gary Karasik" wrote:
>> > > > > >> >
>> > > > > >> >> Sal,
>> > > > > >> >>
>> > > > > >> >> After re-reading all the posts here, I don't have a clear
>> > > > > >> >> idea
>> > if the
>> > > > > >> >> server
>> > > > > >> >> is shutting down or shutting off, by which I'm asking, Is
>> > > > > >> >> it
>> > doing an
>> > > > > >> >> orderly shutdown as though you told it to manually or is it
>> > > > > >> >> just
>> > > > > >> >> turning
>> > > > > >> >> off
>> > > > > >> >> instantly as though it had lost power? The lack of event
>> > > > > >> >> log
>> > > > > >> >> errors--usually
>> > > > > >> >> when the shut down is sudden, there's an "unexpected
>> > > > > >> >> shutdown"
>> > > > > >> >> event-log
>> > > > > >> >> entry--suggests that it is an orderly shutdown, in which
>> > > > > >> >> case
>> > I'd lean
>> > > > > >> >> toward software or some hardware-software combination. Did
>> > > > > >> >> you
>> > load
>> > > > > >> >> any
>> > > > > >> >> UPS-specific shutdown software? If not, have you checked
>> > > > > >> >> the
>> > Control
>> > > > > >> >> Panel's
>> > > > > >> >> Power Options settings to see if a shutdown is called for?
>> > > > > >> >> If
>> > there's
>> > > > > >> >> some
>> > > > > >> >> UPS-specific software, uninstall it. If the Power Options
>> > > > > >> >> are
>> > > > > >> >> configured,
>> > > > > >> >> disable that service.
>> > > > > >> >>
>> > > > > >> >> GaryK
>> > > > > >> >>
>> > > > > >> >> "Sal Candela" <SalCandela@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
>> > > > > >> >> in
>> > message
>> > > > > >> >> news:AEEB8EC0-A895-4980-86C3-CF3F0977F2A6@xxxxxxxxxxxxxxxx
>> > > > > >> >> > Hello all,
>> > > > > >> >> >
>> > > > > >> >> > I'm hoping that someone here might be able to give good
>> > advice.
>> > > > > >> >> >
>> > > > > >> >> > The problem:
>> > > > > >> >> >
>> > > > > >> >> > My server justs shuts down. No blue screens, no error
>> > messages,
>> > > > > >> >> > nothing
>> > > > > >> >> > in
>> > > > > >> >> > the event logs other than telling me that the prevois
>> > > > > >> >> > shutdown
>> > was
>> > > > > >> >> > unexcepted. I never get any error id. It is as if someone
>> > > > > >> >> > just
>> > pulls
>> > > > > >> >> > the
>> > > > > >> >> > plug
>> > > > > >> >> > out of the wall. I server maybe up for days (2 max so
>> > > > > >> >> > far) or
>> > only a
>> > > > > >> >> > few
>> > > > > >> >> > hours. Today, it last almost 12 hours before going down.
>> > > > > >> >> >
>> > > > > >> >> > The server:
>> > > > > >> >> >
>> > > > > >> >> > I have a Compaq 6000 with 3.8 GB Ram, 2 Xeon 500 both
>> > > > > >> >> > with 2
>> > MB. The
>> > > > > >> >> > server
>> > > > > >> >> > has three (3) power supplies that are each pluged into
>> > seperate UPS.
>> > > > > >> >> >
>> > > > > >> >> > What I have tried:
>> > > > > >> >> >
>> > > > > >> >> > I have removed the serial cable from the UPS. I have
>> > > > > >> >> > replaced
>> > all
>> > > > > >> >> > three
>> > > > > >> >> > power supplies. I have replaced the power baclplane that
>> > > > > >> >> > the
>> > power
>> > > > > >> >> > supplies
>> > > > > >> >> > plug into. I have replaced the mother board. I have diag
>> > > > > >> >> > the
>> > memory
>> > > > > >> >> > (using
>> > > > > >> >> > Compaq tools), and all checks ok (ran test for several
>> > > > > >> >> > hrs). I
>> > have
>> > > > > >> >> > replaced
>> > > > > >> >> > the VRM that are used with XEON processors in Compaq
>> > > > > >> >> > systems.
>> > I
>> > > > > >> >> > server
>> > > > > >> >> > is
>> > > > > >> >> > not
>> > > > > >> >> > shuting down for temp reasons (that would be loged).
>> > > > > >> >> > Nobody
>> > can fool
>> > > > > >> >> > with
>> > > > > >> >> > the
>> > > > > >> >> > on/off switch, or "kick the power cord loose".
>> > > > > >> >> >
>> > > > > >> >> > HELP:
>> > > > > >> >> >
>> > > > > >> >> > I can replaced the processors, since I have two spares,
>> > > > > >> >> > but I
>> > think
>> > > > > >> >> > I'm
>> > > > > >> >> > waing my money and time. Any ideas?
>> > > > > >> >> >
>> > > > > >> >> > ANY IDEA's ?? Any Help ?? Should I use the server as a
>> > > > > >> >> > very
>> > large
>> > > > > >> >> > paperweight?
>> > > > > >> >> > --
>> > > > > >> >> > Sal Candela
>> > > > > >> >>
>> > > > > >> >>
>> > > > > >> >>
>> > > > > >>
>> > > > > >>
>> > > > > >>
>> > > > >
>> > > > >
>> > > > >
>> >
>> >
>> >


.

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