RE: NT Backup



Hi Jimbo,

Thanks for posting here.

Form you description, I understand that you can not do backup task using
NTbackup.exe. if I am off base, please don't hesitate to let me know.

Based on my research, I suggest you try to follow these steps to prepare
the backup media to resolve the issue.

This operation writes a "free media" label on each tape. Remember that
Ntbackup can use only prepared tapes during a backup session. Calculate how
many tapes you need for your backup strategy, and prepare each tape before
you continue to the next section.

1. Under Computer Management, expand Storage, expand Removable Storage, and
then click Media.

2. Insert a tape into the tape drive. RSM reads the tape, and then displays
the tape in the right pane.

3. In the right pane, right-click the tape, and then click Free to remove
data from the tape and mark it as free. You can monitor the work queue for
the operation to make sure the operation is finished, or you can wait for
the state to change to Idle and Usage to change to "Free."

4. After the tape is labeled as "free media," you can eject the tape by
right-clicking the tape and then clicking Eject. The Eject Wizard starts
and moves the tape to the off-line media library.

- Labeling the Tapes

After you prepare the tapes, use Ntbackup to write a Microsoft Tape Format
(MTF) label. Use a name that describes the contents of the tape. After this
is accomplished, you can schedule Ntbackup to use that tape over and over
again, by specifying the same media label name.

Use the following steps to label each tape that you want Ntbackup to be
able to reuse.

1. Make sure that a prepared tape is in the stand-alone tape library.

2. Start Ntbackup, and then click Backup Wizard.

3. In the "What to Backup" dialog box, click "backup selected files,
drives, or network data".

4. In the "Items to Backup" dialog box, click a single folder on any local
drive.

5. In the "Where to Store the Backup" dialog box, under "backup media
type", click the tape drive, and in the "backup media" area, click "new
media".

6. In the "Completing the Backup Wizard" dialog box, click Advanced.

7. Continue through the screens until the Backup Label dialog box is
displayed. In this dialog box, you can change the Backup Label and Media
Label fields. The information in the Media Label field distinguishes one
tape from another. Change the Media Label field so that the field contains
meaningful information to represent a tape for each day of the week. The
example in this article uses unique names like Monday-Full, Tuesday-Full,
and so on (one for each day/tape).

8. Continue through the dialog boxes, and then start the backup process.
This backs up the single folder and writes a meaningful media label that
you can use from now on to schedule backups.

9. After the backup process finishes, quit Ntbackup.

10. If you now view Removable Storage Media, you see that the tape shows
"Application" under Usage. Right-click the tape to view its properties. If
you click the side tab, you see that the "identification label" field
contains the same name that you specified in step 7. That is the name you
want to use from now on, whenever you schedule a backup for that day's tape
and choose to rewrite the same label name.

11. Right-click the tape, click Eject, and then physically label the tape,
using the same label name that you specified during the backup.

If the issue persists, Please help me collect some information to isolate
the issue:

1. What is the tape drive accurate brand?

Please make sure your tape device is listed Windows Server 2003 Hardware
Compatible List. (HCL)
http://www.microsoft.com/HCL

2. Can you show your latest NTbackup, SBS Backuprunner and error event
logs, let me to further analyze?

1) The Backupxx.log files in the folder 'C:\Documents and Settings\SBS
Backup User\Local Settings\Application Data\Microsoft\Windows
NT\NTBackup\data'.

2) The Sbsbackuplog0x.log files which can be located under the folder
'%sbsprogramdir%\Support\Backup Logs'.

3. How long the issue happened? Any change did you do in the Server(such as
third-party applications: -Trend Micro InterScan 5.5
-IBM Universe/2 database software 10.x.)?

I am currently standing by for an update from you and would like to know
how things are going on your end. I am always happy to be of further
assistance.

Have a nice day!

Best Regards,
Jenny Wu
Microsoft Windows Online Support


.



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