Re: SMTP queue

Hi Jerry, thank you for the reply. I rechecked the exclusions and found one
I missed. I have now excluded it. I ran the EICW as suggested when I came in
this morning. Those virtual servers are still showing. I do not know what
these things are. They have different domain names than us and everything. I
have answered your posted questions below.


> If the issue still persists, please help me collect the following
> information:
>
> 1. Are there any event logs related to this issue?

No
>
> 2. Will those mails that stuck in the queue be sent out finally?

I don't think so. When you click on each of the virtual SMTP servers the
additional information at the bottom is one of the following:
An SMTP protocol error occurred.

The connection was dropped by the remote host.

The remote server did not respond to the connection attempt.

Unable to bind to the destination server in DNS.


>
> 3. If you disable the anti-virus software, dose the issue persist?
>
Yes, those queues are still there.

> 4. Do you have problem receive mails?
>
We are having no problems sending and receiving e-mails.

> 5. How do you send out the emails? Are you using DNS or smart host? Are
> there any changes if you switch the routing method?
>
We are using DNS. How would I switch the routing method? Through the EICW?
Would I want to change from DNS?

> 6. Check the sender/recipient of the messages in the queue to see if they
> are relaying.
How do I check the sender/recipient? I cannot figure that out.

Am reading the M.S. links below at this moment.

Thank you again for all your help. I look forward to your response.

Aaron


> http://support.microsoft.com/?id=886208
>
> 324958 HOW TO: Block Open SMTP Relaying and Clean Up Exchange Server SMTP
> Queues on SBS
> http://support.microsoft.com/?id=324958
>
> If you have any questions or concerns, please feel free to let me know.
> It's my pleasure to be of assistance.
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
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>


.

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