Re: VPN issues different for 2 users

thank you both for your posts...it seems it was a case of user
error...i sent them both offsite to test and they called in with these
issues...last night (before they left for mexico) i took their
computers off-site to test it myself and both were working as
expected...the one that couldn't login might have been trying the
wrong password and the other wasn't patient enought to wait for the
shared drives to sync up...

jared

On Mon, 06 Jun 2005 09:39:18 GMT, v-crinal@xxxxxxxxxxxxxxxxxxxx (Crina
Li (MSFT)) wrote:

>
>Hi Jared,
>
>Thank you for posting in SBS newsgroup.
>
>Regarding the first user, would you please help to check the following on
>that client?
>
>1. Run ''gpedit.msc'' to bring up the ''Group Policy'' console.
>
>2. Expand Local Computer Policy --> Computer Configuration --> Windows
>Settings --> Secruity Settings --> Local Policies --> Security Options
>
>3. In the right pane, check the policy ''LAN MANAGER AUTHENTICATION LEVEL''
>to make sure it is set to "send LM and NTLM responses."
>
>4. Restart the System to take effect.
>
>If the problem still persists, please confirm other VPN client can use the
>same user credential to access the server.
>
>For more information regarding the Internet configuration and VPN
>configuration on the SBS 2003, please refer to the following KB article:
>
>825763 How to configure Internet access in Windows Small Business Server
>2003
>http://support.microsoft.com/?id=825763
>
>323381 How to Allow Remote Users to Access Your Network in Windows Server
>2003
>http://support.microsoft.com/?id=323381
>
>323441 How To Install and Configure a Virtual Private Network Server in
>Windows
>http://support.microsoft.com/?id=323441
>
>816573 How To Configure a VPN Server to Act as a Router in Windows Server
>2003
>http://support.microsoft.com/?id=816573
>
>In addition, I would like to provide the following documents for your
>future reference:
>
>310296 HOW TO: Configure Internet Explorer 6.0 as a Web Proxy Client in
>Windows
>http://support.microsoft.com/?id=310296
>
>317025 You Cannot Connect to the Internet After You Connect to a VPN Server
>http://support.microsoft.com/?id=317025
>
>Regarding the second user, does the user receive any errors when he opens
>the mapped drives? As I know, it is a by design behavior. Please try the
>steps of the following KB article:
>
>830063 Name resolution and connectivity issues occur on Windows 2000 domain
>http://support.microsoft.com/?id=830063
>
>Hope the information help and I look forward to your reply.
>
>
>Best regards,
>
>Crina Li (MSFT)
>
>Microsoft CSS Online Newsgroup Support
>
>Get Secure! - www.microsoft.com/security
>
>=====================================================
>When responding to posts, please "Reply to Group" via your newsreader so
>that others may learn and benefit from your issue.
>=====================================================
>
>This posting is provided "AS IS" with no warranties, and confers no rights.
>--------------------
>| From: jaredea <junk@xxxxxxx>
>| Subject: VPN issues different for 2 users
>| Date: Fri, 03 Jun 2005 15:20:41 -0600
>| | Newsgroups: microsoft.public.windows.server.sbs
>| |
>| i have 2 users on our new SBS 2003 Premium network that just tried to
>| connect at home (same house / same line) using the Shortcut to Connect
>| to Small Business Server icon...
>|
>| - Both are in the Mobile Users group
>| - Both have "Control acess through Access Policy" in the Dial-In tab
>| under User Properties
>| - Under the Small Busines Remote Access Policy > properties (which is
>| first under Routing and Remote Access > Remote Access Policies, by the
>| way) it has "Windows-Groups matches "PLS2\SBS Mobile Users" - Grant
>| Remote Access Permission
>|
>| all of this is how it should be to my understanding
>|
>|
>| So, first user tries to connect and gets the message "Your credentials
>| have failed remote network authentication". He is using his correct
>| username/password. When i had him try with the Administrator
>| Username/Password (he is the company owner and my brother, so i felt i
>| could trust him...plus my password is 18 characters long, so i doubt
>| he memorized it :-) - he was able to connect. But, not under his
>| username/password.
>|
>| The second user was able to connect no problem, but right after he
>| connected he tried the mapped drives and wasn't able to open any.
>|
>| any suggestions?
>|
>| jared
>|

.

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