RE: VPN issues different for 2 users

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Hi Jared,

Thank you for posting in SBS newsgroup.

Regarding the first user, would you please help to check the following on
that client?

1. Run ''gpedit.msc'' to bring up the ''Group Policy'' console.

2. Expand Local Computer Policy --> Computer Configuration --> Windows
Settings --> Secruity Settings --> Local Policies --> Security Options

3. In the right pane, check the policy ''LAN MANAGER AUTHENTICATION LEVEL''
to make sure it is set to "send LM and NTLM responses."

4. Restart the System to take effect.

If the problem still persists, please confirm other VPN client can use the
same user credential to access the server.

For more information regarding the Internet configuration and VPN
configuration on the SBS 2003, please refer to the following KB article:

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

323381 How to Allow Remote Users to Access Your Network in Windows Server
2003
http://support.microsoft.com/?id=323381

323441 How To Install and Configure a Virtual Private Network Server in
Windows
http://support.microsoft.com/?id=323441

816573 How To Configure a VPN Server to Act as a Router in Windows Server
2003
http://support.microsoft.com/?id=816573

In addition, I would like to provide the following documents for your
future reference:

310296 HOW TO: Configure Internet Explorer 6.0 as a Web Proxy Client in
Windows
http://support.microsoft.com/?id=310296

317025 You Cannot Connect to the Internet After You Connect to a VPN Server
http://support.microsoft.com/?id=317025

Regarding the second user, does the user receive any errors when he opens
the mapped drives? As I know, it is a by design behavior. Please try the
steps of the following KB article:

830063 Name resolution and connectivity issues occur on Windows 2000 domain
http://support.microsoft.com/?id=830063

Hope the information help and I look forward to your reply.


Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
| From: jaredea <junk@xxxxxxx>
| Subject: VPN issues different for 2 users
| Date: Fri, 03 Jun 2005 15:20:41 -0600
| | Newsgroups: microsoft.public.windows.server.sbs
| |
| i have 2 users on our new SBS 2003 Premium network that just tried to
| connect at home (same house / same line) using the Shortcut to Connect
| to Small Business Server icon...
|
| - Both are in the Mobile Users group
| - Both have "Control acess through Access Policy" in the Dial-In tab
| under User Properties
| - Under the Small Busines Remote Access Policy > properties (which is
| first under Routing and Remote Access > Remote Access Policies, by the
| way) it has "Windows-Groups matches "PLS2\SBS Mobile Users" - Grant
| Remote Access Permission
|
| all of this is how it should be to my understanding
|
|
| So, first user tries to connect and gets the message "Your credentials
| have failed remote network authentication". He is using his correct
| username/password. When i had him try with the Administrator
| Username/Password (he is the company owner and my brother, so i felt i
| could trust him...plus my password is 18 characters long, so i doubt
| he memorized it :-) - he was able to connect. But, not under his
| username/password.
|
| The second user was able to connect no problem, but right after he
| connected he tried the mapped drives and wasn't able to open any.
|
| any suggestions?
|
| jared
|

.

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