VPN issues different for 2 users

i have 2 users on our new SBS 2003 Premium network that just tried to
connect at home (same house / same line) using the Shortcut to Connect
to Small Business Server icon...

- Both are in the Mobile Users group
- Both have "Control acess through Access Policy" in the Dial-In tab
under User Properties
- Under the Small Busines Remote Access Policy > properties (which is
first under Routing and Remote Access > Remote Access Policies, by the
way) it has "Windows-Groups matches "PLS2\SBS Mobile Users" - Grant
Remote Access Permission

all of this is how it should be to my understanding


So, first user tries to connect and gets the message "Your credentials
have failed remote network authentication". He is using his correct
username/password. When i had him try with the Administrator
Username/Password (he is the company owner and my brother, so i felt i
could trust him...plus my password is 18 characters long, so i doubt
he memorized it :-) - he was able to connect. But, not under his
username/password.

The second user was able to connect no problem, but right after he
connected he tried the mapped drives and wasn't able to open any.

any suggestions?

jared
.

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