Re: Companyweb & Intranet install problems (0/1)
- From: Jon Young <no_spam@xxxxxxxxx>
- Date: Tue, 31 May 2005 08:28:40 +0100
Nathan
The CNAME record is there, I have tried again to uninstall and
reintall the intranet and also to monitoring, I think it may be either
user rights or a licensing issue:
Here are th error log file, the others are attachments:
ERROR. LOG
============
[05/27/05,14:49:19] Intranet: [2] CClientX::InitializeModule found STS
not installed by SBS.
[05/27/05,14:49:52] WizardUI: [2]
ISetupManager::GetGlobalCustomProperty() failed in
CPageBase::GetGlobalProperty(): GUID =
{F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
[05/27/05,14:49:57] Licensing: [2] Copying sbsmor.chm failed (error =
5). Check for the file in %winroot%\help directory.
[05/27/05,14:49:57] Licensing: [2] Copying sbslic.chm failed (error =
5). Check for the file in %winroot%\help directory.
[05/27/05,14:49:57] Licensing: [2] Copying sbsart.chm failed (error =
5). Check for the file in %winroot%\help directory.
[05/27/05,14:49:57] Licensing: [2] Copying sbsshared.chm failed (error
= 5). Check for the file in %winroot%\help directory.
[05/27/05,14:49:59] Licensing: [2] FindLinkByTarget failed to find the
licensing link with error [-2147024894].
[05/27/05,14:50:00] Licensing: [2] UpdateLinkPath failed to update the
licensing link with error [-2147024893].
[05/27/05,14:51:13] Windows Server 2003 Configuration: [2] mapping
(http://go.microsoft.com/fwlink/?LinkId=11578) to zone failed with
hr:-2147024891
[05/27/05,14:51:13] Windows Server 2003 Configuration: [2]
AddToIEZone() failed to add
"http://go.microsoft.com/fwlink/?LinkId=11578" with error [80070005].
[05/27/05,14:51:18] WizardUI: [2]
ISetupManager::GetGlobalCustomProperty() failed in
CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[05/27/05,14:51:18] WizardUI: [2]
ISetupManager::GetGlobalCustomProperty() failed in
CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[05/27/05,14:51:35] WizardUI: [2]
ISetupManager::GetGlobalCustomProperty() failed in
CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[05/27/05,14:51:37] WizardUI: [2]
ISetupManager::GetGlobalCustomProperty() failed in
CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[05/27/05,14:51:39] WizardUI: [2]
ISetupManager::GetGlobalCustomProperty() failed in
CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[05/27/05,14:51:40] WizardUI: [2]
ISetupManager::GetGlobalCustomProperty() failed in
CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[05/27/05,14:51:42] WizardUI: [2]
ISetupManager::GetGlobalCustomProperty() failed in
CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[05/27/05,14:51:46] WizardUI: [2]
ISetupManager::GetGlobalCustomProperty() failed in
CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[05/27/05,14:51:52] WizardUI: [2]
ISetupManager::GetGlobalCustomProperty() failed in
CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[05/27/05,14:51:56] WizardUI: [2]
ISetupManager::GetGlobalCustomProperty() failed in
CPageBase::GetGlobalProperty(): GUID =
{F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
[05/27/05,14:53:57] Server Configuration: [2] Admin: Couldn't get
group container for [LDAP://CN=Internet Users,OU=Security
Groups,OU=MyBusiness,DC=smmsoftware,DC=local]
[05/27/05,14:53:57] Server Configuration: [2] Admin: Couldn't get
group container for [LDAP://CN=Internet Users,OU=Security
Groups,OU=MyBusiness,DC=smmsoftware,DC=local]
[05/27/05,14:53:58] Server Configuration: [2] Admin: Couldn't get
group container for [LDAP://CN=Internet Users,OU=Security
Groups,OU=MyBusiness,DC=smmsoftware,DC=local]
[05/27/05,14:53:58] Server Configuration: [2] Admin: Couldn't get
group container for [LDAP://CN=Internet Users,OU=Security
Groups,OU=MyBusiness,DC=smmsoftware,DC=local]
[05/27/05,15:16:02] Intranet: [2] Failed to get version regkey in
CClientX::HrGetSTSVersion. This is a clean install of ClientX.
[05/27/05,15:17:31] Intranet: [2] HrRegisterFaxRtExt failed in
CClientX::PostInstall hr= [80070057]
[05/27/05,15:17:31] Intranet: [2] _SBSDnsCreateCNAMERecord failed in
CClientX::DoInstall hr= [80072581]
[05/27/05,15:18:28] Networking: [2] Failed to stop the POP3 Connector
service with error [80070426].
[05/27/05,15:19:03] WizardUI: [2]
ISetupManager::GetGlobalCustomProperty() failed in
CPageBase::GetGlobalProperty(): GUID =
{63ECC03C-3D58-4074-903D-E80CFC5BDC25}
Thanks
Jon Young
On Mon, 23 May 2005 13:02:34 GMT, v-natliu@xxxxxxxxxxxxxxxxxxxx
(Nathan Liu [MSFT]) wrote:
>Hi Jon,
>
>Thank you for your reply.
>
>According to your description, I understand that you received "This patch
>package could not be opened" and the Intranet registry key isn't present
>when you uninstalling the intranet componant.
>
>In order to isolate the issue, please try to the following steps:
>
>1. Please open DNS management console, expand Domain \ Forward Lookup
>Zones \ DomainName.local, then at right tab, check the companweb's CNAME
>record is exist.
>
>2. Please re-try to uninstall the intranet componant and ignore the not
>existing part, then try to reinstall the intranet componant , after you
>finished, If this issue still cannot be resolved, please copy the error
>message and paste it on the newsgroup.
>
>Otherwise, based on your issue is too complex, I suggest you can try to
>contact Product Support Services (PSS) or Advisory Service team via
>telephone for quickly resolve.
>
>To obtain the phone numbers for specific technology request please take a
>look at the web site listed below.
>http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
>
>If you are outside the US please see http://support.microsoft.com for
>regional support phone numbers.
>
>I hope this helps. If you have any questions or concerns, please do not
>hesitate to let me know.
>I am always happy to be of further assistance.
>
>Best regards,
>
>Nathan Liu (MSFT)
>Microsoft CSS Online Newsgroup Support
>Get Secure! - www.microsoft.com/security
>=====================================================
>When responding to posts, please "Reply to Group" via your newsreader so
>that others may learn and benefit from your issue.
>=====================================================
>This posting is provided "AS IS" with no warranties, and confers no rights.
>
>--------------------
>>From: Jon <jon@xxxxxxxxx>
>>Subject: Re: Companyweb & Intranet install problems
>>Date: Fri, 20 May 2005 16:49:36 +0100
>>Message-ID: <i31s81hkqciat4anjs9lt95nlnffh82duk@xxxxxxx>
>>References: <vfbp819nmju916v984lp5m9hi2rm493a92@xxxxxxx>
><7$eIpqRXFHA.2184@xxxxxxxxxxxxxxxxxxxxx>
>>X-Newsreader: Forte Free Agent 2.0/32.652
>>MIME-Version: 1.0
>>Content-Type: text/plain; charset=us-ascii
>>Content-Transfer-Encoding: 7bit
>>Newsgroups: microsoft.public.windows.server.sbs
>>NNTP-Posting-Host: host217-35-90-144.in-addr.btopenworld.com 217.35.90.144
>>Lines: 1
>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:120216
>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>
>>Hi Nathan
>>
>>The intranet componant is not installed. but I can't seem to
>>uninstall the Microsoft SQL Server Desktop Engine (SHAREPOINT)
>>
>>I says "This patch package could not be opened"
>>
>>I looked the registy the only keys that i don't have is
>>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Intranet
>>all the rest are present.
>>
>>thanks
>>
>>Jon
>>
>>On Fri, 20 May 2005 09:02:25 GMT, v-natliu@xxxxxxxxxxxxxxxxxxxx
>>(Nathan Liu [MSFT]) wrote:
>>
>>>Hi Jon,
>>>
>>>Thank you for posting in SBS newsgroup.
>>>
>>>According to your description, I understand that you cannot reinstall the
>>>Intranet component after uninstall them using SBS 2003 setup utility.
>>>If this is not your concern, please don't hesitate to let me know.
>>>
>>>At first, please check uninstall the Intranet component correctly based
>on
>>>the following information.
>>>
>>>Uninstall the intranet component
>>>
>>>1. Click Start, click Control Panel, and then click Add or Remove
>Programs.
>>>2. Select Windows Small Business Server 2003 and then click
>Change/Remove.
>>>The Setup Wizard appears.
>>>3. Click Next to start the wizard.
>>>4. On the Windows Configuration page, click Next.
>>>5. On the Component Selection page, in the Action column, change Server
>>>Tools to Maintenance, change Intranet component to Remove, and then click
>>>next.
>>>6. On the Component Summary page, click Next.
>>>7. Click Finish.
>>>
>>>
>>>Uninstall Microsoft SQL Server Desktop Engine (SHAREPOINT)
>>>
>>>In Add or Remove Programs, select Microsoft SQL Server Desktop Engine
>>>(SHAREPOINT) and then click Remove. A dialog box appears. To confirm that
>>>you want to remove, click Yes.
>>>
>>>Delete Registry Keys
>>>
>>>1. Delete
>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Intranet
>>>2. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
>>>Server\SHAREPOINT
>>>3. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server
>>>Extensions\Ports\Port /LM/W3SVC/4: (Do not delete "Port /LM/W3SVC/1:"
>>>because it is FronPage Server Extension 2002 which is installed on the
>>>Default WebSite. If you see additional "Port /LM/W3SVC/X:", backup and
>then
>>>remove them)
>>>
>>>Delete IIS Virtual Directory
>>>
>>>1. Open IIS, expand servername, Web Sites
>>>2. Delete SharePoint Central Administration (Do Not Delete Microsoft
>>>SharePoint Administration. It belongs to FronPage Server Extension)
>>>3. Delete Companyweb
>>>
>>>Note: If AV software install any extra IIS virtual directory, also remove
>>>them if possible. They sometimes use port 8081 which will conflict with
>our
>>>SharePoint Central Administration virtual directory.
>>>
>>>Delete Application Pool
>>>
>>>1. Open IIS, expand servername, Application Pools.
>>>2. There should be only 4 application pools (DefaultAppPool,
>>>ExchangeApplicationPool, ExchangeMobileBrowseApplicationPool, and
>>>MSSharePointAppPool). Besides those 4, delete all the extra.
>>>
>>>Rename Folders
>>>
>>>1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SHAREPOINT
>>>2. Rename C:\Inetpub\companyweb
>>>
>>>After finished above steps, you can reinstall the Intranet component
>based
>>>on following steps:
>>>
>>>Install the intranet component
>>>
>>>1. In Add or Remove Programs, select Windows Small Business Server 2003
>and
>>>then click Change/Remove. The Setup Wizard appears.
>>>2. Click Next.
>>>3. On the Windows Configuration page, click Next.
>>>4. On the Component Selection page, in the Action column, change Server
>>>Tools to Maintenance, change Intranet component to Install, and then
>click
>>>next.
>>>5. On the Logon Information page, click Next.
>>>6. On the Component Summary page, click Next.
>>>7. Click Finish.
>>>
>>>Important: SharePoint install will fail at the end, it is expected.
>>>
>>>Apply Q832880
>>>Donwnload and apply SBS2003-KB832880-X86-ENU.EXE. At the end, reboot the
>>>server. Companyweb should be working.
>>>http://www.microsoft.com/downloads/details.aspx?FamilyId=CB7E90A1-DE9D-4A8
>3-
>>>85F8-951E9F055BF0&displaylang=en
>>>
>>>I appreciate your taking the time to perform the tests, I look forward to
>>>your update.
>>>If you have any questions or concerns, please do not hesitate to let me
>>>know.
>>>I am always happy to be of further assistance.
>>>
>>>Best regards,
>>>
>>>Nathan Liu (MSFT)
>>>Microsoft CSS Online Newsgroup Support
>>>Get Secure! - www.microsoft.com/security
>>>=====================================================
>>>When responding to posts, please "Reply to Group" via your newsreader so
>>>that others may learn and benefit from your issue.
>>>=====================================================
>>>This posting is provided "AS IS" with no warranties, and confers no
>rights.
>>>
>>>
>>>--------------------
>>>>From: Jon Young <no_spam@xxxxxxxxx>
>>>>Subject: Companyweb & Intranet install problems
>>>>Date: Thu, 19 May 2005 16:27:09 +0100
>>>>Message-ID: <vfbp819nmju916v984lp5m9hi2rm493a92@xxxxxxx>
>>>>X-Newsreader: Forte Free Agent 2.0/32.652
>>>>MIME-Version: 1.0
>>>>Content-Type: text/plain; charset=us-ascii
>>>>Content-Transfer-Encoding: 7bit
>>>>Newsgroups: microsoft.public.windows.server.sbs
>>>>NNTP-Posting-Host: host217-35-90-144.in-addr.btopenworld.com
>217.35.90.144
>>>>Lines: 1
>>>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl
>>>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:119863
>>>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>>>
>>>>Hi
>>>>
>>>>I can't seem to reinstall the intranet and companyweb after removing
>>>>them using Windows Small Business Server 2003 setup utility.
>>>>
>>>>Component Name: Intranet
>>>> Version: NA
>>>> Installation Status: Failure
>>>> Error Message: An error occurred while installing
>>>>Windows SharePoint Services and creating your intranet site.
>>>>
>>>>But the sharepoint service seem to be installed OK ?
>>>>
>>>>Taken from errorlog.txt
>>>>
>>>>[05/19/05,16:10:28] Intranet: [2] CClientX::InitializeModule found STS
>>>>not installed by SBS.
>>>>[05/19/05,16:10:38] WizardUI: [2]
>>>>ISetupManager::GetGlobalCustomProperty() failed in
>>>>CPageBase::GetGlobalProperty(): GUID =
>>>>{F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
>>>>[05/19/05,16:10:44] Licensing: [2] Copying sbsmor.chm failed (error =
>>>>5). Check for the file in %winroot%\help directory.
>>>>[05/19/05,16:10:44] Licensing: [2] Copying sbslic.chm failed (error =
>>>>5). Check for the file in %winroot%\help directory.
>>>>[05/19/05,16:10:45] Licensing: [2] Copying sbsart.chm failed (error =
>>>>5). Check for the file in %winroot%\help directory.
>>>>[05/19/05,16:10:45] Licensing: [2] Copying sbsshared.chm failed (error
>>>>= 5). Check for the file in %winroot%\help directory.
>>>>[05/19/05,16:10:46] Licensing: [2] FindLinkByTarget failed to find the
>>>>licensing link with error [-2147024894].
>>>>[05/19/05,16:10:46] Licensing: [2] UpdateLinkPath failed to update the
>>>>licensing link with error [-2147024893].
>>>>[05/19/05,16:10:47] Windows Server 2003 Configuration: [2] mapping
>>>>(http://go.microsoft.com/fwlink/?LinkId=11578) to zone failed with
>>>>hr:-2147024891
>>>>[05/19/05,16:10:47] Windows Server 2003 Configuration: [2]
>>>>AddToIEZone() failed to add
>>>>"http://go.microsoft.com/fwlink/?LinkId=11578" with error [80070005].
>>>>[05/19/05,16:10:51] WizardUI: [2]
>>>>ISetupManager::GetGlobalCustomProperty() failed in
>>>>CPageBase::GetGlobalProperty(): GUID =
>>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>>>>[05/19/05,16:10:51] WizardUI: [2]
>>>>ISetupManager::GetGlobalCustomProperty() failed in
>>>>CPageBase::GetGlobalProperty(): GUID =
>>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>>>>[05/19/05,16:10:59] WizardUI: [2]
>>>>ISetupManager::GetGlobalCustomProperty() failed in
>>>>CPageBase::GetGlobalProperty(): GUID =
>>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>>>>[05/19/05,16:11:01] WizardUI: [2]
>>>>ISetupManager::GetGlobalCustomProperty() failed in
>>>>CPageBase::GetGlobalProperty(): GUID =
>>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>>>>[05/19/05,16:11:03] WizardUI: [2]
>>>>ISetupManager::GetGlobalCustomProperty() failed in
>>>>CPageBase::GetGlobalProperty(): GUID =
>>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>>>>[05/19/05,16:11:07] WizardUI: [2]
>>>>ISetupManager::GetGlobalCustomProperty() failed in
>>>>CPageBase::GetGlobalProperty(): GUID =
>>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>>>>[05/19/05,16:11:09] WizardUI: [2]
>>>>ISetupManager::GetGlobalCustomProperty() failed in
>>>>CPageBase::GetGlobalProperty(): GUID =
>>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>>>>[05/19/05,16:11:11] WizardUI: [2]
>>>>ISetupManager::GetGlobalCustomProperty() failed in
>>>>CPageBase::GetGlobalProperty(): GUID =
>>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>>>>[05/19/05,16:11:20] WizardUI: [2]
>>>>ISetupManager::GetGlobalCustomProperty() failed in
>>>>CPageBase::GetGlobalProperty(): GUID =
>>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>>>>[05/19/05,16:11:24] WizardUI: [2]
>>>>ISetupManager::GetGlobalCustomProperty() failed in
>>>>CPageBase::GetGlobalProperty(): GUID =
>>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>>>>[05/19/05,16:11:28] WizardUI: [2]
>>>>ISetupManager::GetGlobalCustomProperty() failed in
>>>>CPageBase::GetGlobalProperty(): GUID =
>>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>>>>[05/19/05,16:11:31] WizardUI: [2]
>>>>ISetupManager::GetGlobalCustomProperty() failed in
>>>>CPageBase::GetGlobalProperty(): GUID =
>>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>>>>[05/19/05,16:11:33] WizardUI: [2]
>>>>ISetupManager::GetGlobalCustomProperty() failed in
>>>>CPageBase::GetGlobalProperty(): GUID =
>>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>>>>[05/19/05,16:11:35] WizardUI: [2]
>>>>ISetupManager::GetGlobalCustomProperty() failed in
>>>>CPageBase::GetGlobalProperty(): GUID =
>>>>{F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
>>>>[05/19/05,16:11:46] Server Configuration: [2] Admin: Couldn't get
>>>>group container for [LDAP://CN=Internet Users,OU=Security
>>>>Groups,OU=MyBusiness,DC=smmsoftware,DC=local]
>>>>[05/19/05,16:11:46] Server Configuration: [2] Admin: Couldn't get
>>>>group container for [LDAP://CN=Internet Users,OU=Security
>>>>Groups,OU=MyBusiness,DC=smmsoftware,DC=local]
>>>>[05/19/05,16:11:46] Server Configuration: [2] Admin: Couldn't get
>>>>group container for [LDAP://CN=Internet Users,OU=Security
>>>>Groups,OU=MyBusiness,DC=smmsoftware,DC=local]
>>>>[05/19/05,16:11:47] Server Configuration: [2] Admin: Couldn't get
>>>>group container for [LDAP://CN=Internet Users,OU=Security
>>>>Groups,OU=MyBusiness,DC=smmsoftware,DC=local]
>>>>[05/19/05,16:11:48] Intranet: [2] Failed to get version regkey in
>>>>CClientX::HrGetSTSVersion. This is a clean install of ClientX.
>>>>
>>>>[05/19/05,16:11:57] Intranet: [2] HrRegisterFaxRtExt failed in
>>>>CClientX::PostInstall hr= [80070057]
>>>>
>>>>[05/19/05,16:11:57] Intranet: [2] _SBSDnsCreateCNAMERecord failed in
>>>>CClientX::DoInstall hr= [80072581]
>>>>
>>>>[05/19/05,16:12:10] WizardUI: [2]
>>>>ISetupManager::GetGlobalCustomProperty() failed in
>>>>CPageBase::GetGlobalProperty(): GUID =
>>>>{63ECC03C-3D58-4074-903D-E80CFC5BDC25}
>>>>
>>>>
>>>>Any help would be great
>>>>
>>>>Thnks
>>>>
>>>>Jon
>>>>
>>
>>
.
- References:
- Companyweb & Intranet install problems
- From: Jon Young
- RE: Companyweb & Intranet install problems
- From: Nathan Liu [MSFT]
- Re: Companyweb & Intranet install problems
- From: Jon
- Re: Companyweb & Intranet install problems
- From: Nathan Liu [MSFT]
- Companyweb & Intranet install problems
- Prev by Date: Re: SP1 Issue
- Next by Date: Re: Companyweb & Intranet install problems - SBSMSI-Licensing.LOG (0/1)
- Previous by thread: Re: Companyweb & Intranet install problems
- Next by thread: Re: Companyweb & Intranet install problems - SBSMSI-Licensing.LOG (0/1)
- Index(es):
Relevant Pages
|